Michael Bowthorpe | Page 5

Working with the service team was great had a fabulous time getting my work done thank youu time getting my work done thank youu More

by trobinsonmeme Verified Customer Verified Customer

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This is the best service department. They have always gone above and beyond to get my truck back on the road. They always have a smile and I greatly appreciate the quality work that they They have always gone above and beyond to get my truck back on the road. They always have a smile and I greatly appreciate the quality work that they do. I have horses and compete year around and haul all over, so I don’t like to be without my truck. More

by kwrace2win Verified Customer Verified Customer

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Mike was very nice and accommodating, however originally brought the vehicle in just for the heater to be fixed and then they told me all these other things needed fixed. The truck is from 1981 so that’s go brought the vehicle in just for the heater to be fixed and then they told me all these other things needed fixed. The truck is from 1981 so that’s going to happen no matter where I go, however when I got the truck back the heater still didn’t work when they said it did, they also replaced the belts because my alternator belt snapped two days prior. The tech argued with me about the reason for the new belt squealing saying it was because of the power steering leak. I’ve been aware of the leak since January and it’s had two belts the entire time up until the day before the dealership. I am somewhat mechanically inclined, however I figured “Hey the dealership has to know what they are doing so why not have them do it.” I loosened the belt myself because the tech was reluctant to do it and like I said the belt stopped squealing. There was still the whining from the pump itself from it being low on Power steering fluid, however the belt squeaking had stopped which had me very upset with the dealership. The second time I got the truck back for the heater, the blower motor worked but the heater itself still didn’t. Me and my friend after our college class tore the dash apart and found that the truck was wired incorrectly, we wired it up to the heater core switch and now it work’s completely fine. Amazing in fact. So overall I had a good experience with mike however everything else was poor and extremely upsetting. Another positive thing though was that they communicated with me the entire time, although it was to tell me what else they found wrong with it and to tell me that I was wrong about the belt being too tight. And to put the icing on the cake when I got the truck back they left all the previous wiring onto the seat. More

by Chase Verified Customer Verified Customer

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I always have great service here. All of the staff are wonderful to work with. All of the staff are wonderful to work with. More

by kayareque Verified Customer Verified Customer

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friendly , honest ,quality workmanship. timely clean waiting area clean restrooms 10 point inspection is complimentary and informative timely clean waiting area clean restrooms 10 point inspection is complimentary and informative More

by SJFERRY Verified Customer Verified Customer

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Fast & courteous personnel. Completed when promised. Clean and cheerful environment Competitive pricing including the inspection Completed when promised. Clean and cheerful environment Competitive pricing including the inspection More

by Lobo Verified Customer Verified Customer

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The work that was completed by them has been great. They complete all the necessary things and do so very short time. They complete all the necessary things and do so very short time. More

by alaskaman_53 Verified Customer Verified Customer

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We have always been treated very well. Never enjoy buying a car but we find it clean and without pressure. Never enjoy buying a car but we find it clean and without pressure. More

by dottielb Verified Customer Verified Customer

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The service representative was great and the technician was timely. The work was successful. Thank you, Bill Bailey was timely. The work was successful. Thank you, Bill Bailey More

by bb.b3consulting Verified Customer Verified Customer

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Very courteous and price competitive. Love the car wash. Always enjoy the waiting room. Nice and clean Love the car wash. Always enjoy the waiting room. Nice and clean More

by Lobo Verified Customer Verified Customer

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