Michael Burch | Page 6

I was traveling through area and engine light came on. Called dealership they worked me in same day and got it fixed. Service department was very friendly. Called dealership they worked me in same day and got it fixed. Service department was very friendly. More

by TTOMPSON Verified Customer Verified Customer

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Awesome fast friendly pleasant nice reliable affordable dependable kind speedy will be coming back soon dependable kind speedy will be coming back soon More

by latashaful Verified Customer Verified Customer

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8 scheduled, the works, and tune up, Harl, called and said brakes needed, also, , all completely done by 500pm, my F150, drives and rides, like brand new 😀 said brakes needed, also, , all completely done by 500pm, my F150, drives and rides, like brand new 😀 More

by Rick Verified Customer Verified Customer

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Valet service is magnificent. I had no one to take my car in and this was a great help. Will always recommend I had no one to take my car in and this was a great help. Will always recommend More

by germiskamiles Verified Customer Verified Customer

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I scheduled on ford app, took truck in and discussed with them the issue and recalls, in about 30 minutes I was getting a confirmation call on phone. Next morning another call discussing issues and if I want them the issue and recalls, in about 30 minutes I was getting a confirmation call on phone. Next morning another call discussing issues and if I wanted to go forward and I said yes and told them I needed truck back in a few days. They repaired it in the time I needed. More

by sdaniels14 Verified Customer Verified Customer

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Worked as quickly as possible to fix my AC and I’m thankful. If you need any work done Mike Burch is the place to go. Its pricey but they get the job done. thankful. If you need any work done Mike Burch is the place to go. Its pricey but they get the job done. More

by D-Girl83 Verified Customer Verified Customer

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I took my car in to get looked at. It needed a lot of work. They gave me a fair cash price for it. It needed a lot of work. They gave me a fair cash price for it. More

by Dthigpen74 Verified Customer Verified Customer

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My previous experience with this dealership has been great this time however not so much. Purchased a brand new platinum f150. The truck was levelled and delivered yet the front of the truck was 1.5 inc great this time however not so much. Purchased a brand new platinum f150. The truck was levelled and delivered yet the front of the truck was 1.5 inches higher than the rear. They said “most people do not take a level to the truck” a level was not needed as the error was visually detectable. I also had a cover put on the rear. This was installed incorrectly and would not close properly when the tailgate was closed. Simultaneously I purchased a second brand new truck for my son. He too had a levelling kit installed this time his truck was 1.5 inches higher in the rear than the front. I was made to feel that my dissatisfaction with my purchases was causing me to make issues that did not exist. I paid out of pocket to correct all issues and do not think I will do business with Mile again. More

by brettthompson2 Verified Customer Verified Customer

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I recently brought my vehicle in to have the tailgate mechanism repaired, and I couldn’t be more pleased. The staff was professional, courteous, and took the time to explain what needed to be done. They mechanism repaired, and I couldn’t be more pleased. The staff was professional, courteous, and took the time to explain what needed to be done. They answered all of my questions. They ordered the parts and installed them in a timely manner. The tailgate now works perfectly. More

by Norris13 Verified Customer Verified Customer

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The staff is always friendly and courteous. They are prompt and professional. Work is always done in a timely manner. They are prompt and professional. Work is always done in a timely manner. More

by HAROZIER Verified Customer Verified Customer

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