"Best Customer Service in the Dealership Industry"
I have bought two cars from Michael and he has always listened to my needs and never pressured me into buying. I’m getting ready to buy my third car from Micheal and although I wasn’t ready to buy just yet it, it did not discourage Mike from providing the best customer service possible even while knowing he won’t sell me a car right there and then . If you visit Bell Ford I highly recommend asking for Mike.
"Professional & Friendly "
Michael Cappuccio was very professional and friendly. He didn't pressure me into making a deal and was willing to stay after hours to accommodate our schedule. This is the third vehicle I have purchased at Bell Ford. I will recommend Michael Cappuccio and Bell Ford to all of my family and friends.
"Family experience/small business feel"
- Tessa P
This is the second vehicle we have purchased at Bell Ford and we worked with Mike on both. The family and small business vibe that we get is something we that you dont always get at a car dealership. With the new management in place they stuck by their numbers and even offered for us to take the car home prior to signing all our paperwork bc we were returning customers with a newborn waiting at home.
Mike is like a part of our family, we know about his kids and their weddings, grandchildren, and he knows and met our little boy. Mike is patient, takes his time to work with you, walk you through all options, he is honest and works hard to get you the best deal possible.
We will definitely be recommending Bell Ford and Mike to our families and friends.
Michael Cappiccio is always helpful, honest and knowledgeable! Brought my Mom who knows exactly what she wants in a car and Michael has always delivered!
- Shop guy
The purchase was not going all that well in the beginning dealing with Todd johnson but once Michael Cappuccio took the deal over then he smothed things over so a big thanks to Michael Cappuccio 👍👍👍👍👍 the purchase went alot better. Maybe in the future purchases i will go straight to Michael rite in the beginning and skip the so called sales manager Todd Johnson
"Go see these guys!"
Go see these guys if you want a relaxed non-pushy atmosphere. I was referred to Mike Cappuccio from a friend and he was nothing short of an honest down to earth guy. Great deals and great service. Trust me you won't be disappointed.
Tremendous personal service. So good we went back and leased a second car in less than a month. He still keeps in touch with us to make sure we are happy. Very good man. I would recommend him to anybody.
My sales rep was friendly and i felt very comfortable with him.He explained everything to me.I would recommend him to anyone that wants to go in there
"Hospitable, Polite and Workable with my wife and I."
We had a budget and they worked with us. Michael, gave us facts, features and the pro's and con's with our used car purchase. A repair was addressed and an item missing was replaced at no charge. My wife asked a lot of questions and Michael had all the answers. Buying a car from other dealers in the past was a pressure situation, there was no pressure. Bell Ford is 35 minutes from where we live and was worth the trip.
"They were great!"
I have nothing but good things to say about the sales team and management team. From the moment I walked in, Jack (General Manager) grated me and Mike (salesman) took over. Mike is a great guy and is very upfront. You won't regret doing business with them unless YOU are unreasonable. I bought a used car and like every used cars, there were issues. I mentioned the issues upfront and they took care of it for me.
THANK YOU BELL FORD TEAM- YOU MADE A YOUNG MAN VERY HAPPY WITH HIS OWN FIRST CAR.