Michael Carrasco
Michael Carrasco at Diamond Valley Honda

Michael Carrasco

Service Manager

Diamond Valley Honda

300 Carriage Cir
Hemet, CA 92545

4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Michael Carrasco

June 27, 2025

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Employee Rating

Great customwr service, very much timely,esplained vehivle vondition accufately Service advisor was superb. Progessional and courteous on all personnel I had to deal with. Keep up that great custome More

by Nimalsd
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Diamond Valley Honda responded

Thank you for sharing your experience with us. It's wonderful to know that our team's professionalism and courtesy stood out during your visit to Diamond Valley Honda. We appreciate your kind words and support.

June 24, 2025

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The best dealership experience, the service on our Pilot was fast and quality work. Professional people who worked with me in meeting my family’s needs. Highly recommend! More

by ulyssesj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ulises Flores-Morales , Aquiles

Jun 25, 2025

Diamond Valley Honda responded

Hi Ulyssesj, thank you for recommending Diamond Valley Honda! We're delighted to hear that our team provided a fast and professional service experience on your Pilot. We appreciate your support!

June 13, 2025

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Very accommodating, polite and explains what needs to be done. Martine, excellent employee and service department. More

by Shipm8m
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales , Martine

Jun 16, 2025

Diamond Valley Honda responded

We're delighted to hear that Martine and the team at Diamond Valley Honda provided such accommodating and polite assistance. Thank you for sharing your positive experience with us!

June 01, 2025

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Helpful, price within expected norms, no pressure to oversell other services. Nive little waiting area. More

by ajplinski
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Recommend Dealer
Yes
Jun 02, 2025

Diamond Valley Honda responded

Ajplinski, we're delighted to hear you had a pleasant experience at Diamond Valley Honda! It's great that our team provided helpful service and a comfortable waiting area. Thanks for the feedback!

May 05, 2025

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They were so very nice, respectful,and great communication. Very polite and helpful. They did a great job with car. More

by tsherrberry
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Recommend Dealer
Yes
May 05, 2025

Diamond Valley Honda responded

Hi Berry, thank you for the wonderful feedback! We're delighted to hear that our team at Diamond Valley Honda provided respectful and helpful service. We appreciate your support and hope you're enjoying your car!

May 01, 2025

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It was a great experience with Eric over at diamond valley Honda and the sales manager was amazing as well. I highly recommend and my 2025 Civic is amazing !! More

by ballhawk67
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Recommend Dealer
Yes

Other Employees Tagged: Eric

May 02, 2025

Diamond Valley Honda responded

We're delighted to hear that Eric and the team made your experience at Diamond Valley Honda a great one! Enjoy cruising in your new Civic, and thank you for the recommendation!

April 19, 2025

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Service dept. Fast and efficient , easy to get an appointment. Service rep is very knowledgeable and fast. Parts dept knowledgeable and personable. More

by Honda passport
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Recommend Dealer
Yes
Apr 21, 2025

Diamond Valley Honda responded

Thank you for sharing your experience with our service and parts departments at Diamond Valley Honda! We're delighted to hear that everything was fast, efficient, and easy. We appreciate your support!

April 05, 2025

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Great customer service, cordial and nice. But wait time needs improvement. I waited about 3 hrs for an oil change. More

by d123angie
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Diamond Valley Honda responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Diamond Valley Honda provided great customer service, and we appreciate your patience regarding the wait time. We'll work on improving this aspect of our service moving forward.

April 04, 2025

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Very professional, courteous, and efficient. Always have my car serviced here as they do the job right; they get it done in a very timely fashion at a reasonable cost. Great dealership. More

by qqqqqjim
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 07, 2025

Diamond Valley Honda responded

Thank you for your kind words about Diamond Valley Honda! We're delighted to know that our team consistently provides professional and efficient service. We appreciate your trust in us and look forward to serving you again next time!

April 02, 2025

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Michael was my salesman and he was so thoughtful and thoroug. Great!I will recommend him to everyone looking for a car More

by pmltknsn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Diamond Valley Honda responded

We're delighted to hear that Michael provided such thoughtful and thorough service at Diamond Valley Honda! Thank you for recommending him, and we hope you're enjoying your new car.

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