Michael Carrasco
Michael Carrasco at Diamond Valley Honda

Michael Carrasco

Service Manager

Diamond Valley Honda

300 Carriage Cir
Hemet, CA 92545

4.7
34 Reviews
4.7

34 Reviews

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34 Reviews of Michael Carrasco

September 11, 2025

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Employee Rating

I really appreciate how quickly the service department works. My Service Advisor was able to get my car inspected and repaired with in two days. Had great communication with me and I know how that could b More

by Elvi
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Diamond Valley Honda responded

We're glad to hear you had a seamless experience with our service department at Diamond Valley Honda. We're committed to providing efficient service and excellent communication for all our customers.

August 08, 2025

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In for recall on seatbelts get car back with seat not being tighten down dirty greasy fingerprints all over the back of the seats More

by Rdr1340
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Recommend Dealer
No

July 18, 2025

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I had an appointment for an oil change, I arrived at appointment time, but car was immediately taken back and worked on and I was out of there well within an hour More

by MariaL
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Recommend Dealer
Yes
Jul 19, 2025

Diamond Valley Honda responded

Maria, thank you for choosing Diamond Valley Honda, Maria! We appreciate your business and hope to work with you again in the future. Safe travels!

July 17, 2025

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The time from ordering service to having it completed was short and very suitable.Thanks. More

by casillda18
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Recommend Dealer
Yes
Jul 17, 2025

Diamond Valley Honda responded

Thank you for the feedback! We're glad to hear your service was completed promptly and met your expectations. We appreciate your visit and look forward to serving you again! - Diamond Valley Honda

July 13, 2025

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Always pleased with the service at the dealership. Would recommend the dealership to friends and family. Thank you More

by lvmc50
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Recommend Dealer
Yes
Jul 13, 2025

Diamond Valley Honda responded

We appreciate your kind words and recommendation. Thank you for choosing Diamond Valley Honda.

July 07, 2025

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Jesse is outstanding - kind, helpful, polite! Todd is a good hire for transport! Keep him! More

by ctausig
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Recommend Dealer
Yes

Other Employees Tagged: Jesse

Jul 08, 2025

Diamond Valley Honda responded

Thank you for your kind words about our team at Diamond Valley Honda. We're lucky to have them with us.

June 27, 2025

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Great customwr service, very much timely,esplained vehivle vondition accufately Service advisor was superb. Progessional and courteous on all personnel I had to deal with. Keep up that great custome More

by Nimalsd
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2025

Diamond Valley Honda responded

Thank you for sharing your experience with us. It's wonderful to know that our team's professionalism and courtesy stood out during your visit to Diamond Valley Honda. We appreciate your kind words and support.

June 24, 2025

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The best dealership experience, the service on our Pilot was fast and quality work. Professional people who worked with me in meeting my family’s needs. Highly recommend! More

by ulyssesj
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Recommend Dealer
Yes

Other Employees Tagged: Ulises Flores-Morales , Aquiles

Jun 25, 2025

Diamond Valley Honda responded

Hi Ulyssesj, thank you for recommending Diamond Valley Honda! We're delighted to hear that our team provided a fast and professional service experience on your Pilot. We appreciate your support!

June 13, 2025

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Very accommodating, polite and explains what needs to be done. Martine, excellent employee and service department. More

by Shipm8m
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Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales , Martine

Jun 16, 2025

Diamond Valley Honda responded

We're delighted to hear that Martine and the team at Diamond Valley Honda provided such accommodating and polite assistance. Thank you for sharing your positive experience with us!

June 01, 2025

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Employee Rating

Helpful, price within expected norms, no pressure to oversell other services. Nive little waiting area. More

by ajplinski
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Diamond Valley Honda responded

Ajplinski, we're delighted to hear you had a pleasant experience at Diamond Valley Honda! It's great that our team provided helpful service and a comfortable waiting area. Thanks for the feedback!

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