Michael Casey | Page 14

great service brought my jeep in for routine service without an appointment and Michael took me in and got my jeep back to me quickly so that I can get back to work brought my jeep in for routine service without an appointment and Michael took me in and got my jeep back to me quickly so that I can get back to work More

Helpful 0

Report | Print

Service Center Took my car in for it's 6 month service and NYS Safety Inspection, and I was going to wait for it. Though I paid a bit more than I anticipated, the s Took my car in for it's 6 month service and NYS Safety Inspection, and I was going to wait for it. Though I paid a bit more than I anticipated, the service was done quickly and, as much i can tell, correctly. I had them look at one of my mirrors which freezes closed in the cold weather. I honestly expected them to tell me it's OK and that that is normal when it gets below freezing, they told me the technician didn't really like the movement and they are replacing it under warranty, I just need to wait for it to come in. The service advisor who assisted me was friendly and informative. While there I also had to take care of my Extended Warranty, so I had to talk with Arnie. He is a great guy and he is very honest with you and helpful in picking the correct plan that would suit my needs best. Over all a great experience. More

Helpful 0

Report | Print

Fast Reliable Service Michael Casey made sure my Jeep Wrangler was in and out of service in a reasonable amount of time an oil change and rotate. The valets were courteous Michael Casey made sure my Jeep Wrangler was in and out of service in a reasonable amount of time an oil change and rotate. The valets were courteous and quick. More

Helpful 0

Report | Print

Quick service Great experience as usual. Always very friendly and goes above and beyond. I am very comfortable when bringing my car in for service. thank you!! Great experience as usual. Always very friendly and goes above and beyond. I am very comfortable when bringing my car in for service. thank you!! More

Helpful 0

Report | Print

Great Service Center Michael Casey, a service advsior at this chrysler/jeep/dodge/ram service center is absolutely awesome and went above and beyond to help in this winter Michael Casey, a service advsior at this chrysler/jeep/dodge/ram service center is absolutely awesome and went above and beyond to help in this winter blizzard! More

Helpful 0

Report | Print

Excellent service and great staff We brought my late uncle's old Jeep into East Hills for an inspection and repair estimate. Michael was the first person I spoke to and was more than h We brought my late uncle's old Jeep into East Hills for an inspection and repair estimate. Michael was the first person I spoke to and was more than happy to help and provide advice above and beyond the basic service center minimum. He has proven to be reasonable, trustworthy, honest, and incredibly flexible throughout the entire process. In the end we decided not to move forward with the extensive repairs needed as it did not make financial sense, and Michael was helpful in guiding us to this decision instead of pushing us into an endless money pit, proving he is there to help and advise and not just gouge like some dealership horror stories you'll hear. East Hills, and Michael in particular, is NOT a dealership horror story though - a great, honest place to do business and repairs. More

Helpful 0

Report | Print

Quick and helpful Sales consultant Mr.Casey made bringing in the jeep quick and painless. very accommodating and got the problems with my 2014 Jeep Wrangler identified Sales consultant Mr.Casey made bringing in the jeep quick and painless. very accommodating and got the problems with my 2014 Jeep Wrangler identified and fixed in an efficient and timely manner. He's a good guy, not trying to scam you like the other dealerships. He's the G.O.A.T More

Helpful 0

Report | Print

Service I had a very nice experience with my service consultant. He was extremely knowledgeable as well as. I would ask for him next time my vehicle is in ser I had a very nice experience with my service consultant. He was extremely knowledgeable as well as. I would ask for him next time my vehicle is in service! More

Helpful 0

Report | Print

Mr. Michael Casey is exceptional! Michael never made me feel pressured or that I was being taken advantage of by your establishment which is important to me when I come in for routine Michael never made me feel pressured or that I was being taken advantage of by your establishment which is important to me when I come in for routine service. Mr. Casey is an asset to your service team and I will continue to use him as my service representative for as long as I own my Wrangler. More

Helpful 0

Report | Print

replace radio / gasket On Time very professional they replaced the radio reprogrammed and left the car clean check to make sure I was not waiting to long and came back wit On Time very professional they replaced the radio reprogrammed and left the car clean check to make sure I was not waiting to long and came back within a week to change the radio More

Helpful 0

Report | Print