Michael Challis
Michael Challis at Mercedes-Benz of Oklahoma City

Michael Challis

Service Representative

Mercedes-Benz of Oklahoma City

14240 Broadway Extension
Edmond, OK 73103

not yet
rated
46 Reviews
not yet
rated

46 Reviews

Write a Review

Languages Spoken

English English

46 Reviews of Michael Challis

March 10, 2023

Dealership Rating
Employee Rating

Stephanie Vaughan is fantastic! She listened to my car needs. She was honest and polite. She made me feel comfortable. I highly recommend her. More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Trebbien, Jeremy Williams

March 09, 2023

Dealership Rating
Employee Rating

My sales advisor Debra was awesome and a lot of help and continues to be a lot of help More

by landon_tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 07, 2023

Dealership Rating
Employee Rating

I’ve purchased Mercedes Benz all over the country. The only reason I purchased from Okc Mercedes was due to Ron White and Stephanie. They are both truly amazing people and made my purchase seamless. T More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2023

Mercedes-Benz of Oklahoma City responded

We hope you are enjoying your new car, and we are thankful you chose us to do business with. Please let us know if there is anything else we can do to help.

August 01, 2022

Dealership Rating
Employee Rating

If I could select no stars I would. You know after a while you realize they just cannot fix your car? We bought a new 2020 GLE and have had electrical problems from day one. They say th More

by miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 01, 2022

Mercedes-Benz of Oklahoma City responded

Miles, Understandably, these types of situations can be frustrating. I will point out that there is no known endemic issue in any Mercedes-Benz vehicle, where the radio changes stations on it’s own. The video you provided is helpful for us to observe what you experience, but doesn't necessarily point to any one malfunction. Until we can understand if this is a malfunctioning part, or possibly inadvertent changing of stations through any of the touchpads, there is no way to know how to remedy the situation. -Bryon Hudgins, Service Manager.

Aug 01, 2022

miles responded

no known endemic issue is what they say when they are about to face a recall. With a straight face tell me this is normal, or what I paid for. There, it is simple. You are giving me back a car you cannot fix.

Aug 01, 2022

miles responded

Oh, and we recognize the lie that our loaner was sold so we need to return it. IQ not 20.

May 04, 2021

Dealership Rating
Employee Rating

This is my 5th Mercedes through the years but I have to say next to my very first experience working with Dillon was so easy and not stressful in the least. He is very knowledgeable about the digital equip More

by Vtowne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dillon Bolin, Kale Khalili

May 10, 2021

Mercedes-Benz of Oklahoma City responded

We are so glad we could help with your car shopping experience and that Dillon could help! Be sure to let us know if there is anything else we can do to help.

May 10, 2020

Dealership Rating
Employee Rating

I bought my 3rd Mercedes from Debra here at MB of OKC. Best dealership from the great sales lady, finance manager to the service dept. I highly recommended! More

by Kristi Thiessen
Recommend Dealer
Yes
May 11, 2020

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership. We look forward to helping you in the future.

November 29, 2019

Dealership Rating
Employee Rating

Excellent Dealership! The new facility is fantastic and anytime I’ve brought my car in for service, it has always been fixed right the first time. Wouldn’t trust anyone else with my Mercedes. More

by Donna P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Nicholson

Dec 03, 2019

Mercedes-Benz of Oklahoma City responded

We are so glad our team has been able to help, and we truly appreciate your kind words.

October 28, 2019

Dealership Rating
Employee Rating

Mercedes Benz Service I am very satisfied with the service by Mercedes Benz. What i liked was they explain what needs to be done and show you on your car what needs to be More

by petroplanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2019

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are glad our team has been bale to help, please let us know if there is anything else we can do.

October 08, 2019

Dealership Rating
Employee Rating

My experience with Mercedes-Benz of Oklahoma City has been wonderful and am very grateful and thankful for the service that has been given. They are very prompt when I arrive and all personnel are very More

by David
Recommend Dealer
Yes

Other Employees Tagged: Frank Charles

Oct 08, 2019

Mercedes-Benz of Oklahoma City responded

We appreciate your kind words! We are glad our team has been able to help. Please let us know if there is anything else we can do.

September 24, 2019

Dealership Rating
Employee Rating

Service Department Had few issues with my car, called and made an appointment. Don’t like to take it in for one single thing because i have a busy schedule. When I met t More

by Dealer eater
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jesse Thayne , Nick Bankston

Sep 24, 2019

Mercedes-Benz of Oklahoma City responded

Thank you for your feedback. Please accept my apologies for the level of service you feel you received. I am eager to learn more about the situation and am available by phone at 405-488-6268 or by email bhudgins@mbokc.com. – Bryon Hudgins, Service Manager

1
...

Dealership Inventory (395 Vehicles)

new 2025 Mercedes-Benz AMG GLE 53 car, priced at $98,710
2025 Mercedes-Benz AMG GLE 53
new
Alpine Gray exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLE 450 car, priced at $80,940
2025 Mercedes-Benz GLE 450
new
Selenite Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz Metris car, priced at $44,400
2023 Mercedes-Benz Metris
used
White exterior
Automatic
Rear-wheel Drive
used 2025 Mercedes-Benz GLS 450 car, priced at $92,174
2025 Mercedes-Benz GLS 450
used
Polar White exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz Sprinter 2500 car, priced at $67,880
2025 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2025 Mercedes-Benz GLC 350e car, priced at $67,915
2025 Mercedes-Benz GLC 350e
new
Black exterior
Automatic
All-wheel Drive