Michael Connell | Page 49

Who actually likes shopping at car dealerships? If you’re anything like me you probably don’t like shopping for a car and having to deal with the salesmen at the dealerships. I usually do all the If you’re anything like me you probably don’t like shopping for a car and having to deal with the salesmen at the dealerships. I usually do all the research that I can online and then check out the cars on the lot when the dealerships are closed just so I won’t be bothered with the salesmen. I usually look forward to talking with a salesman about as much as I look forward to talking with my ex wife. I needed a new truck and was dreading the whole upcoming dealership experience. I’m pleased to say my dealings with Michael Connell at Paramount Ford were a pleasant experience. Last Tuesday I did a search for the truck I was looking for on the USAA Auto Buying Service website. I immediately got responses from three dealerships in the area with price quotes for a vehicle like I was searching for. None of them had what I was looking for in stock and of course all of them responded saying they had vehicles on the lot “similar” to what I was searching for. Wednesday morning I called Michael Connell at Paramount Ford as his email response to my vehicle search quoted the lowest price. I was told he was in a sales meeting and would return my call. While waiting for the return call I responded to the email from the salesman at the Hickory Ford dealership and asked for details of the truck they said was similar to what I was searching for. It’s now Friday and I’ve still received no response to my email to them. Michael returned my call and I spoke with him about what I was searching for and we arranged a meeting that afternoon so I could take a test drive. Michael showed me what Paramount Ford had on their lot that was close to what I was looking for and let me test drive one. After the test drive we went back inside the office and he searched for trucks within a 300-mile radius that met my search criteria. We came up with zero! It seemed that one of the options I desired was pretty much non-existent on any dealer lots and if I was intent on getting that particular set of options then it would have to be special ordered. We adjusted the search criteria several times and still came up with nothing that I found more desirable than what was on his lot. Michael quoted me a fair price for one of the trucks they had that actually was pretty similar to what I was looking for. I told him I’d talk it over with my wife and let him know the next day. Thursday I emailed Michael and told him we were interested in purchasing the truck if he could make the deal a little more attractive by including some options. He came through with one of the options I requested and offered to meet me half way with the other. I think that was a pretty fair response from him and I agreed to purchase the truck. Thursday afternoon I drove home with a truck I was pleased with and I purchased it for what I considered to be a fair price. To make a long story short, it was very pleasant purchasing a truck from Michael Connell at Paramount Ford. He listened to what I wanted, didn’t try to push something else on me just to make a sale and treated me with respect the entire time. I would not hesitate to contact him again to purchase another vehicle. If there was anything negative about my experience with Paramount Ford it was the Ford Credit financing. I was offered several incentives, one of them being $750 to finance with Ford Credit. Foolishly I didn’t hesitate to accept this offer as I have a great credit score and absolutely no debt so how bad could the finance rate be? Boy was I surprised when I went to sign the finance paperwork. They hit me with a whopping 5.65% finance charge on a 36-month loan. For comparison, USAA offered me 0.99% on 36 months and my credit union offers 1.75% for payroll deduction or direct transfer and 2.25% for direct pay on 36 months. Fortunately I only financed half the cost of the vehicle at this interest rate and will probably just go ahead and pay the loan off so as not to incur the finance charges resulting from the ridiculous 5.65% interest rate. This is why I give Paramount Ford a 4 out of 5 star rating. Sales gets a thumbs up but the financing gets a big thumbs down. More

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Great experience!!! This was our 4th car from Paramount. They are always great and very helpful!! Michael Connell has worked with us every time. He goes above and beyond This was our 4th car from Paramount. They are always great and very helpful!! Michael Connell has worked with us every time. He goes above and beyond for his customers!! More

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100% Satisfied+100% Professional=1 Great Buying Experience. Paramount Ford in Valdese was the 3rd and last Ford dealer I visited in my search for a 2016 Ford F250 Super Duty pick up truck. There was no need to Paramount Ford in Valdese was the 3rd and last Ford dealer I visited in my search for a 2016 Ford F250 Super Duty pick up truck. There was no need to continue. Called dealership and spoke with Michael Connell, who was very receptive and understanding of my situation to purchase a 2016 Ford F250. Michael and the staff @ Paramount Ford worked diligently to meet my needs and within 24 hours the deal was completed and I was the proud owner of a 2016 Ford F250. In summary, Paramount Ford in the small town of VALDESE NC exceeded my high expectations. More

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Very Courteous and Helpful We purchased a 2016 Ford Fusion from Michael Connell at Paramount last week. Michael was extremely courteous and helpful to us -- answered all our qu We purchased a 2016 Ford Fusion from Michael Connell at Paramount last week. Michael was extremely courteous and helpful to us -- answered all our questions and concerns. He bent over backwards to see that we were satisfied with our new car and understood everything about the car before we drove it away from the dealership --a pleasure to deal with. More

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Great service and value We have bought 4 vehicles from Paramount since moving to NC in 2007. We really value our salesman, Michael, and all the staff we've dealt with. They We have bought 4 vehicles from Paramount since moving to NC in 2007. We really value our salesman, Michael, and all the staff we've dealt with. They also do all our service and they are excellent at that, too! More

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getting my new Ford Transit Connect My 2013 Ford Transit Connect as totaled in a four vehicle pileup under three weeks from my vacation. The Transit Connect is the perfect vehicle for me My 2013 Ford Transit Connect as totaled in a four vehicle pileup under three weeks from my vacation. The Transit Connect is the perfect vehicle for me so I needed another one. I contacted Michael Connell and he started looking for the right Transit Connect for me. I was able to pick up my new 2015 Ford Transit Connect the day before my trip. Twenty six hours later I was 500 miles north starting my vacation. I live in Lincoln County a good sixty miles from Paramount Ford. There are a couple dealerships closer to my home, I drive to Paramount Ford because of the excellent service Michael and the rest of the Paramount Ford team provide. More

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No Hassle, The exact truck I wanted. Purchased from Michael today, fast and easy. Had the truck I asked for waiting and ready when i arrived at the dealership. Made the buying process muc Purchased from Michael today, fast and easy. Had the truck I asked for waiting and ready when i arrived at the dealership. Made the buying process much more streamlined and stress free. I will definitely keep Michael and Paramount in mind for future automotive purchasing endeavors. Great to deal with. More

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My first brand new car! My husband and I came to Paramount for oil changes on our cars,and while waiting decided to just look around the lot. I found a Mustang that was close My husband and I came to Paramount for oil changes on our cars,and while waiting decided to just look around the lot. I found a Mustang that was close to what I wanted but not quite right. I told Michael Connell what I was really wanting and he worked for 5 days and found it for me.That is what I call going above and beyond to satisfy the customer! Thank you very much! More

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Great Experience When I contacted Paramount Ford, I had a pretty good idea what I wanted in an F-250 truck. My salesman was very patience and listened to my needs. He When I contacted Paramount Ford, I had a pretty good idea what I wanted in an F-250 truck. My salesman was very patience and listened to my needs. He didn't try to sway me to buy something he had on the lot, but went to work right away trying to locate the specific color and equipment that I wanted. He worked very hard for two days trying to find exactly what I wanted but we soon learned that it was not out there. We broadened the color range and he nailed it down very quickly. Not once did he try and "sell" me a truck, he left me in the drivers seat the whole time. He also demonstrated integrity, and I never had to call him to get him work on the search. If Michael Connell is a typical example of the sales staff here at Paramount Ford, then they have a great team. More

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Fourth purchase at Paramount. This is my fourth purchase at Paramount and it was excellent as always. I live in Georgia and I get better customer service from a dealer in another s This is my fourth purchase at Paramount and it was excellent as always. I live in Georgia and I get better customer service from a dealer in another state than I do in my own backyard. Everyone is so easy to deal with and so helpful. I cant imagine going anywhere else to purchase a vehicle. Paramount has earned a customer that will always come back. More

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