Michael Connell | Page 53

I wanted to purchase a Ford Fusion Hybrid in a specific color. The dealership did not have any hybrids in stock, but Mr. Connell went to work immediately to find one in another dealership. He found one i color. The dealership did not have any hybrids in stock, but Mr. Connell went to work immediately to find one in another dealership. He found one in a dealership in Pennsylvania that met my requirements, and the dealer in PA agreed to exchange the car for one from Paramount Ford. However, before the exchange could be made, the dealer in PA sold the car. Mr. Connell began another search that would eventually take about three weeks to complete. In that three week period, Mr. Connell keep me informed in a timely manner of the progress in finding a Ford Fusion Hybrid in the color I wanted. I know he spent a considerable amount of time on the telephone trying to find me the right car. He also did not make promises that he wasn't able to keep, so I am very pleased with the effort that Mr. Connell gave to find the car I wanted and to keep me informed of the progress during the three week period. George Finney More

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Michael and Allan were extremely helpful in helping us acquire a car and loan that were appropriate for us. The application process was quick. Having the carfax data virtually instantaneous was helpful acquire a car and loan that were appropriate for us. The application process was quick. Having the carfax data virtually instantaneous was helpful in the decision making process for which car we wanted. We were thrilled at being able to purchase an extended warranty on the previously owned vehicle so that our daughter was assured assistance if she were to become stranded on the road since she is college bound within the year. It was a pleasant experience with very little wait. Both gentlemen were prompt in figuring the best lender for our situation. We will definitely consider this dealership for future purchases. More

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My experience from first phone call to driving away was first class service by truly the best in the business! I am overwhelmed at the level of customer service I received during the entire process. I h first class service by truly the best in the business! I am overwhelmed at the level of customer service I received during the entire process. I have never met a more trusting and genuine dealership than all of the great individuals at Paramount Ford. I really wish I could rate higher than 5, as it was certainly earned. Again, thank you for a quality vehicle at a great value! More

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By far this has been the best car buying experience we have had. Everyone involved from our salesman to the finance and in between was exceptional. Our salesman was great and wonderful to work with. Th have had. Everyone involved from our salesman to the finance and in between was exceptional. Our salesman was great and wonderful to work with. The finance person was wonderful too. I really liked the fact that the everyone at the dealership understood this was a big purchase for us and they included our "whole" family in the experience. Our boys loved it and felt important too, thanks so much for including them too. More

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The dealership was great. Michael was very informative and went above the call or duty to explain things to me. Each time I visited the dealership, everyone was so friendly. My husband is not well and t and went above the call or duty to explain things to me. Each time I visited the dealership, everyone was so friendly. My husband is not well and they tried to accomadate him in every way. Michael was great! More

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Michael Connell of Paramount Ford Hyundai Valdese met above my expectations. He was very courteous, knowledgable of the specific car I bought, straight to the point and met my every need. I would recomme above my expectations. He was very courteous, knowledgable of the specific car I bought, straight to the point and met my every need. I would recommend him and the whole dealership itself to anybody and everybody. He and a few others made my visit and purchasing of my new car calm and comfortable. Thanks! More

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I found Michael to be a very knowledgable sales executive and one that understands satisfying the customers buying needs, versus selling a customer a product offering. I was very impressed with his question and one that understands satisfying the customers buying needs, versus selling a customer a product offering. I was very impressed with his questions and his consultative selling skills demonstrated through out the buying cycle. More

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This dealership is great. I have recommended it to all my co-workers. They were all very helpful and friendlly. They met my expectations. I was able to get the car I wanted with no hassel. I am a woman and co-workers. They were all very helpful and friendlly. They met my expectations. I was able to get the car I wanted with no hassel. I am a woman and they treated me with respect and did not try to "snow" with a bunch of doublespeak when it came to the numbers. They were clear explained everything plainly and in terms that were understandable. I am a repeat buyer at this dealership and everyone remembered me from my last visit. I was able to walk on the lot and drive away with the exact car I wanted in a matter of a few hours,time well spent! This dealership and my salesman rate more than 5 stars. More

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