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Michael Cornelison
Michael Cornelison at Shottenkirk Acura Huntsville

Michael Cornelison | Page 5

Service Manager

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

5.0
75 Reviews
5.0

75 Reviews

Write a Review

75 Reviews of Michael Cornelison

April 17, 2024

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Employee Rating

Allen is the best! He always goes above and beyond to make sure I’m satisfied. I love working with Allen More

by THEBOOKSTORE2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Apr 18, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

April 11, 2024

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Employee Rating

Upset I was not notified of 3 percent upcharge for using credit card prior to servicing I would have appreciated an email or call first I have spent over $1000 this year alone on service please refund my e More

by HUGHESDONNA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan Cornelison, Brian Shafer

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Apr 12, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-670-8180 and ask for one of our managers.

April 09, 2024

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Employee Rating

Everyone is very professional and helpful. I have Dr appts so they make sure I have a car to drive. More

by KATHYLEAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer

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Apr 10, 2024

Shottenkirk Acura Huntsville responded

KATHY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

April 07, 2024

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Employee Rating

Took great care of and had us on our way quickly. Was able to provide us a loaner to go eat while car was being worked on which was greatly appreciated More

by JEFFALDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer

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Apr 08, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 31, 2024

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Employee Rating

Brian was really good following through with getting the part for my car. Much appreciated! More

by BOBBYO151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer

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Apr 01, 2024

Shottenkirk Acura Huntsville responded

BOBBY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 09, 2024

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Employee Rating

Great overall experience. Our salesman (Travis) did an outstanding job in finding us a vehicle that was within our budget and met our needs. We’ll definitely purchase another More

by LEE.DAVIDSON78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer, Kohler Damson, Travis Vincent , Jason Petty

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Mar 10, 2024

Shottenkirk Acura Huntsville responded

LEE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 08, 2024

Dealership Rating
Employee Rating

The service department is very good and getting a ride home and picked up later helps a lot! More

by AMYEPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer

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Mar 10, 2024

Shottenkirk Acura Huntsville responded

AMY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 06, 2024

Dealership Rating
Employee Rating

Great Service, the service was great and speedy. Service team was excellent team and awesome. More

by BIGHARRYFISHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer

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Mar 07, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 05, 2024

Dealership Rating
Employee Rating

Amazing quick service. They gave my car a wash before they gave it back to me which I thought was super cool thank you guys! More

by JASONCP123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer, Kennie Conley, Kohler Damson , Andrew Austin, Jason Petty

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Mar 06, 2024

Shottenkirk Acura Huntsville responded

JASON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 12, 2024

Dealership Rating
Employee Rating

Alan is great! He explains my service and the. cost prior to actually doing the service More

by SUSANMCDONALD.OT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison, Brian Shafer, Kennie Conley, Kohler Damson , Andrew Austin, I did not interact with anyone other than Alan

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Feb 13, 2024

Shottenkirk Acura Huntsville responded

SUSAN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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