Michael Cozzo | Page 4

Exceptional Like most people the process of purchasing a car is akin to a visit to a dentist. You really don’t look forward to the process with the “HARD” sell. Like most people the process of purchasing a car is akin to a visit to a dentist. You really don’t look forward to the process with the “HARD” sell. That was not the case, at Malouf Buick. I used TrueCar and my salesman, Mike Cozzo was great. My wife and I were completely satisfied with the process. We chose to purchase the car and pick it up the next day rather than wait and take it home the same day. When we arrived the next day everything was ready. No waiting, much to my surprise we got a full tank of gas. More

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A great experience start to finish! Absolutely everyone we interacted with was friendly, professional and treated us with respect. Our sales person (Mike) answered all of our questions, Absolutely everyone we interacted with was friendly, professional and treated us with respect. Our sales person (Mike) answered all of our questions, put my mind at ease around buying a slightly used car and was extremely helpful. I was also very impressed with the overall process, everything was clear, never felt like I was being nickel and dimed and they were completely up front about everything. It was obvious that they focus on customer and building a trusting partnership to make us a return customer! More

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Good Customer Service Mickael Cozzo Changed his schedule to accommodate me and that shows the good commitment to his customers. Good service, Good Job, Thank you for everyt Mickael Cozzo Changed his schedule to accommodate me and that shows the good commitment to his customers. Good service, Good Job, Thank you for everything More

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Long distance buying worked great Searched the country for a specific color GMC Yulkon XL Denali with low mileage.and found one at Malouf. But buying a car without ever seeing it requi Searched the country for a specific color GMC Yulkon XL Denali with low mileage.and found one at Malouf. But buying a car without ever seeing it requires confidence in the sales person you deal with. Michael Cozzo went out of his way to respond to questions I had about the vehicle. He had to be my eyes too! The first time I saw the vehicle was as it rolled off the transporter and it was exactly as expected. More

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Great Service Phil & Mike were awesome and made the transaction a no brainier. TJ was are the best when it comes to closing the deal. Thanks for all your help. Phil & Mike were awesome and made the transaction a no brainier. TJ was are the best when it comes to closing the deal. Thanks for all your help. More

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Stress free buying This was such a pain free car buying experience! The staff was professional they asked what we were looking for and narrowed down to the perfect car f This was such a pain free car buying experience! The staff was professional they asked what we were looking for and narrowed down to the perfect car for our family. More

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Valued Customer From the moment we entered the Malouf GMC Buick showroom we were made to feel as a valued customer. It was an excellent experience. Michael Cozzo wa From the moment we entered the Malouf GMC Buick showroom we were made to feel as a valued customer. It was an excellent experience. Michael Cozzo was a patient sales representative of Malouf. More

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Maybe resolved My problem maybe fixed. I got a call form the GM today and going back tomorrow. Hopefully this end my issue and my glasses are returned My problem maybe fixed. I got a call form the GM today and going back tomorrow. Hopefully this end my issue and my glasses are returned More

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