Michael Craig-Voyk | Page 34

Sport Mazda responded

Beverett, Thank you so much for your kind review and for the beautiful photo of the whole family with your new Mazda. I appreciate you mentioning that Jorell listened to YOU and then did everything he could to get you what YOU wanted. It is very important to us and we have made that a very key part of our sales process. It is really what makes the car buying experience so great. I want to welcome your whole family to our Sport Mazda Family of Staff and Mazda Owners. We will always be here to assist you throughout your ownership experience and I know that Jorell will be happy to answer questions whenever. You are very important to us and we will always wish you miles and miles of safe, happy and fun Mazda driving. It seems that each new Model pushes Mazda closer and closer to Premium status. Your new Mazda comes with some fantastic features and is as close to Premium as possible while still keeping the price in range. Please enjoy. JAY MEALEY, OWNER

Sport Mazda responded

Shod, Thank you and welcome to the Sport Mazda Family of Staff and Mazda Owners. It is our pleasure to have you as our new Mazda customer and we wish you many, many enjoyable miles in your new Mazda and may each be safe, happy and fun. I am grateful to Jason and Genesis for providing you the car buying experience that you deserve and making sure you were happy with the right car at the right price. I am especially happy that Jason was there to make sure your wants and needs were understood and realized. Thank you for the kind words for Genesis, Jason and Mike, a wonderful and caring team of sales professionals. I want you to know how much we appreciate your business and you will always be our valued customer at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Erick, Thank you very much for letting others know that Sport Mazda is amazing. It makes me and the entire staff happy to know that we provided you the buying experience you could appreciate. You deserved it. As a digital dealership we are committed to being as transparent and upfront as possible making sure that what is on the Internet is what you get at the dealership. I am happy to read that you found the Mazda 3 you wanted on Edmunds.com and it was here at Sport Mazda. Our entire sales team thank you. Jason Padilla is a wonderful person and a caring sales professional and I know he will appreciate the kind words you had to say about the service he provided. It was also nice to mention Chad and Michael as important members of the sales team that made your visit successful. I will be pulling for you to win that Fantasy 5 and look forward to your next visit when you will upgrade your Mazda. Thank you so much for being a valued customer and you will be welcome at this dealership any time. Your recommendation of Sport Mazda is greatly appreciated, as is your business. JAY MEALEY, OWNER

Sport Mazda responded

Jefftey, thank you for choosing Sport Mazda for your purchase of a beautiful certified Pre-Owned Mazda. It is really a sporty looking car and I know that you will enjoy many, many miles of safe, happy and fun driving in it. I am grateful that you chose Sport Mazda for your purchase and that Mayeline and Mike were able to make it happen for you. I know that they will appreciate the kind words you had for them and be glad to know that you had a great experience. I am happy that the unforeseen issues did not hinder you from driving out in your new car. Please enjoy and you will always be welcome here at Sport Mazda as our valued customer. Thank you for the great photo. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for taking your time to write this review. It is always very much appreciated by me and the entire staff when one of our loyal customers makes such nice comments about our service center. We have given so much attention to providing a great atmosphere for our service customers to relax and enjoy the various amenities that they deserve, while awaiting their cars. I am proud of the great staff at the Sport Mazda Service Center and so glad that they continue to provide great experiences for our very valued customers, like yourself. Thank you again. JAY MEALEY, OWNER

Sport Mazda responded

Dave, I cannot tell you how much I appreciate your kind review. I think you made a very fine case for Sport Mazda and I hope that others agree with you. The whole buying process at Sport Mazda has been tailored to making sure that every customer receives our respect and is treated to an experience that they deserve and should expect. Our entire staff, from management to sales to finance to service knows that the customer is most important to their success. I hope that you felt that in the way each member of the team worked with you each step of the way. Mayeline (sales), Mike (Finance) and Michell (Delivery), and Dan (Management) worked to make sure you had their best all along the way. It really makes a difference when each is a professional in their part of the process. It means you left happy with the car you wanted. (I could tell by the photo that accompanied the review) Welcome to our Sport Mazda Family of Staff and Mazda Owners. We are proud to have you as a new Mazda owner and wish you many safe, happy and fun miles. We will be right here to assist you throughout your ownership experience. Thank you again for the review and for being our valued customer.. JAY MEALEY, OWNER

Sport Mazda responded

Jojo, I think that your review says everything. I want to thank you for being a loyal member of the Sport Mazda Family and for trusting us to continue to return to us for your new cars. I know for Mark, Alex, Mike and Michell that it must have felt pretty special. 5 cars in less than 4 years is worth noting. You know your kind words for the dealership also said a lot. I too, believe that Sport Mazda has a wonderful staff and that they all are dedicated to providing their best service every time you visit. That means making sure you leave happy with your car and the deal you received. Thank you for continuing to trust us with your valuable business. I am so happy you are our loyal customer. JAY MEALEY, OWNER

Sport Mazda responded

Edithmarie, I am grateful for the kind comments in your testimonial and so glad that you let others know about your experience here at Sport Mazda. Izzy and Mike make a great sales team and I know that they were happy to know they made your buying experience enjoyable and successful. Thank you so much for recommending us to your family and friends. You will always be our valued customer and we look forward to future visits. JAY MEALEY, OWNER

Sport Mazda responded

Trailrider, Thank you so much for choosing Sport Mazda for your new Mazda. I can tell by the photo you provided that you are very proud of your purchase. I wish you a wonderful ownership experience and that your new Mazda provides you that FEEL ALIVE sensation every time you get behind the wheel. I do agree with you that the paintjob is fantastic. Thank you so much for the nice things you had to say about my dealership and thank you for crediting Marilyn Santos with providing a pleasurable buying experience. She and Mike, your finance manager, are both wonderful people and really care about the service they provide our customers. I want to welcome you to our Sport Mazda Family of Mazda Owners and thank you so much for your testimonial and for recommending SPORT MAZDA to others. JAY MEALEY, OWNER

Sport Mazda responded

JenSmithHomes, I am happy to hear that you are loving your new Mazda CX-5. I am proud to welcome you to our Sport Mazda family of Mazda Owners and are here to support you throughout your ownership experience. The CX-5 is a wonderful car and it certainly provides the FEEL ALIVE sensation whenever you are driving. I know you will enjoy the many fine features and I wish you many miles of safe, happy and fun driving. Thank you for the very nice compliments about my staff. While Izzy Camareno is a fantastic salesperson and very nice individual, Mike (finance manager) and Keira (Delivery Specialist), are there to make sure you receive all you need to have a successful visit. It is truly a team or family process here at Sport Mazda. Your recommendation of Izzy is greatly appreciated. Thank you again for the nice testimonial for Sport Mazda and we are proud to have you as our valued Mazda owner. JAY MEALEY, OWNER