Michael Craig-Voyk | Page 33

Sport Mazda responded

BPollack, Thank you for the kind words about Earnest Evans and the great service that he provided during your recent car buying experience at Sport Mazda. I am so happy that you chose my dealership for your purchase and deeply appreciate the 5 Star Rating. I try to reply to each and every testimonial and have often made changes as a result of information contained in them. The length of time it takes is always under my scrutiny and we will continue to make shorter times a major goal. I am grateful to Earnest Evans, a true gentleman and wonderful and caring sales professional for doing everything he could by listening to your wants and needs and then doing everything he could to meet your expectations. It is rally the staff here at Sport Mazda that makes us different and they have earned more than 7,000+ online testimonials with a 4.9 out of 5 average. Thank you once again for your purchase, your wonderful testimonial and for becoming a member of our Sport Mazda Family, Please enjoy every single mile you drive in your new Mazda. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

I am very happy to hear about your "Super Smooth Experience" here at Sport Mazda and how Mike Craig-Voyk made the entire process enjoyable and hassle-free. When our car buying process works well, we know that our customers are receiving the service that they should expect from a dealership and deserve. Thank you so much for choosing Sport Mazda for your new Mazda and we welcome you to the Sport Mazda Family. It will always be our pleasure to continue to serve you throughout your ownership experience and to make you feel how much you mean to us. JAY MEALEY, OWNER

Sport Mazda responded

M. Labrador, thank you for the kind testimonial and great comments you had for my staff. It was very kind of you to let others know about your experience here at Sport Mazda and you will always be our valued customer. I want to welcome you to the Sport Mazda Family of Staff and Mazda Owners and wish you many safe, happy, and fun miles in your new Leased Mazda. Leasing has proven to be a great option for many people and I am so glad that Izzy Camareno made sure you received the information you needed to chose your best option. Together with Paul and Mike in Finance, you had a world of financial experience to support you and answer questions and address concerns. Please enjoy and we will be right here to assist you throughout your lease. Thank you for being our great customer. JAY MEALEY, OWNER

Sport Mazda responded

mmdelanoy, I am so grateful to Izzy Camareno for the great experience he has provided for you and your family. It certainly sounds like Izzy has made a great impression on you all and I know he will be incredibly happy to read you kind words. It is even better for him that you took your valuable time to let others know about your experience and part he played in making it enjoyable and successful. I must tell you that our loyal customers, and that includes yourself, are so important to us and have given us a great nationwide reputation as a family friendly dealership. I want to be sure that you, your daughter, your father and your brother know that you are very special members of our Sport Mazda Family of Staff and Mazda Owners and will always be welcome at this dealership. Please enjoy your new Mazda and may your entire Mazda family have nothing but miles and miles of safe, happy and fun driving now and throughout your ownership experience. Remember, we will always be here to assist you when needed, that is what your Sport Mazda Family is for. JAY MEALEY, OWNER

Sport Mazda responded

It is always great to hear from another of our many out-of-town customers who have made the decision to make the drive to Sport Mazda here in Orlando for their next car. It is thanks to the many great customers, like yourself, who have given us our great reputation with their many kind testimonials. I want to welcome you to our Sport Mazda Family of Staff and Mazda Owners and tell you that you will always be welcome here, whenever you need us throughout your ownership. I don't think you could have had a better team assisting you than Izzy and Mike. They are Mazda veterans who are both knowledgeable professionals and caring and friendly individuals who do their best to make sure you receive their best service each and every time you visit. It was great for you to meet Dan Parker, our General Sales Manager, who has put together one of the finest sales teams I have ever had the pleasure of being associated with. I can tell you that you will always be respected and receive the experience you deserve from this team. Thank you again for choosing Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Jorbala, thank you for choosing a quality used car from Sport Mazda, and for letting others know about your great experience here. So glad that Jacob and Marilyn were helpful in making sure you left happy with the car you wanted. You will always be welcome here and we look forward to assisting you any time you need us. Thank you for being our great customer. JAY MEALEY, OWNER

Sport Mazda responded

Tai and Ari, I not only enjoyed your wonderful testimonial but was so happy to see the photo of you both standing happy and proud of in front of your new Mazda CX-5. I know you will grow to love it and I am so grateful that Marilyn, Mike and Colby did their part to make it happen for you. We are proud to have you as Mazda Owners and want to welcome you to the Sport Mazda Family. We will be here for you throughout your ownership and please don't hesitate to contact us if you need our assistance. Please enjoy every single mile you spend behind the wheel of your new Mazda CX-5 and may every feature provide you the FEEL ALIVE sensation while making it safe, happy and fun. Thank you for again for being our valuable customers. JAY MEALEY, OWNER

Sport Mazda responded

What an experience! Thank you so much for choosing Sport Mazda for your car and for the service you need to make sure it is always safe and well maintained. I am so glad you had the feeling that you were respected and cared for while at my dealership. We try very hard to make sure our customers receive the service they deserve and leave happy with their experience. We are a family friendly dealership and if you come away after your service with the feeling we care for you and your car, then we are doing our job. Thank you so much for your kind comments and for letting others know about your experience. On behalf of Angelo, Marilyn, Mike and the rest of the Sport Mazda Sales and Service Teams, thank you so much for being our valued customer. I am grateful too for trusting enough to say you will be a lifelong customer. We will always do our best to never disappoint. JAY MEALEY, OWNER

Sport Mazda responded

Socomorel, I certainly don't want everyone to think that we will be pursuing every service customer that visits. But, it really does happen that customers often use their waiting time to look at all the new models. And, sometimes there is that immediate recognition that maybe this is the car for me. I am so happy to hear that Noel Ruiz was here to help you once again find a Mazda that you could love. It is not disloyal to love this one better than the first one either. Thank you so much for being a loyal and valued Sport Mazda customer and we look forward to working with you throughout your ownership experience to make it a good one. JAY MEALEY, OWNER

Sport Mazda responded

RubCX9, A loyal CX-9 owner is greatly appreciated and we are so proud to have you as a member of our Sport Mazda Family of Staff and Mazda Owners. And, we are so used to people taking their time to buy that it is part of our process. We think it is very important that every question is answered and every concern addressed before you should decide. That is why there is no pressure and no hassle throughout the buying process. You will know when you are ready. Thank you for taking your time and choosing Sport Mazda. We are so proud to have you as our valued and loyal customer. Have and enjoyable holiday in your CX-9. JAY MEALEY, OWNER