Michael Cross
Michael Cross at MINI of St Louis

Michael Cross

Finance Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Michael Cross

June 24, 2026

Dealership Rating
Employee Rating

Sam was wonderful from the word “Go! ”. He and Mike both were open, honest, straight forward and delightful. The whole experience from start to finish was smooth, easy, and enjoyable. The More

by Molinetm1218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall

Jun 24, 2026

MINI of St Louis responded

Thank you for your review! I'm glad to know this is your first major car purchase and you chose Mini. Sam and Mike strive to make every customer feel valued, and we're thrilled that we were able to do that for you. If you have any questions we'd be happy to help.

June 19, 2026

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It was a pleasure working with Roy Hawkins, salesman for Mini xx. Louis. He was very thorough and patient. He answered all my questions and made sure I got the exact car I configured. My car is beautiful More

by sharonkepple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

Jun 24, 2026

MINI of St Louis responded

Sharon, thank you for sharing your experience with us! We're excited that your purchase was a success and we hope you're enjoying your new vehicle. Your feedback means a lot, and we're grateful you chose us once again. Thank you for being a loyal customer!

June 19, 2026

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Great dealership. Sam Hall is an awesome Motoring Advisor. He takes the time to show you all the features and s willing to answer all questions. We purchased a Mini More

by Chris.H2oson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall

Jun 24, 2026

MINI of St Louis responded

Chris, thank you for your amazing review! We're so happy to hear that Sam was able to make your experience special. He works hard to ensure every customer feels valued, and we're thrilled that you noticed his dedication and care. We truly appreciate you and your support.

June 18, 2026

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Great service, Great people! Always attentive to my concerns, and always ready with answer or solutions More

by garyshor
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 18, 2026

MINI of St Louis responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

June 17, 2026

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If I could give Harry more stars, I would! From the moment I inquired about the vehicle I never felt pressured nor did I get bombarded with unwanted phone calls. On the day we came to sign th More

by stacy.ruble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Nuhanovic

Jun 18, 2026

MINI of St Louis responded

Stacy, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear Harry was able to assist you. Once again thanks for the review and for visiting Mini of xx. Louis!

June 16, 2026

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Perfect purchase. All staff were professional, helpful and understanding. Roy understood my concerns, took his time explaining everything to me (sometimes a couple of More

by Cbrigham2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

Jun 17, 2026

MINI of St Louis responded

Thanks for the review and congratulations on your new car! It is wonderful to hear that Roy was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you in the future.

June 15, 2026

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Employee Rating

I bought my first Mini with Sam’s help. I ended up being able to order exactly what I wanted. Sam kept in touch with updates about the process and delivery of the car. Once I went to pick u More

by CourtneyF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall

Jun 17, 2026

MINI of St Louis responded

Thank you for your review and for making your first purchase with us! We're so glad to hear that you had a positive experience with Sam and Mike. We strive to make every customer feel valued, and we're thrilled that we were able to do that for you. If you have any questions or need recommendations for your next purchase, we'd be happy to help.

June 09, 2026

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Employee Rating

Roy was wonderful to work with He was easy to deal with we ordered a Car and when it came in and no surprises at the end Thank you for a nice experience More

by SB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

Jun 09, 2026

MINI of St Louis responded

Thanks for the review! We always strive to give our best to help our customers and I'm glad that Roy were able to assist you with the purchase of a new vehicle. We're grateful for your feedback.

June 08, 2026

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Employee Rating

Very helpful. Answered all my questions and gave me lots of useful information. explained all the features of the car and compared between the two options I was lo More

by sharkb8games
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

Jun 08, 2026

MINI of St Louis responded

Thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership the best there is to offer. I'm glad we were able to make your experience such a positive one.

June 01, 2026

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Employee Rating

Sam’s attention to detail matched mine! A huge thank you to Sam for making my MINI Cooper purchase a great experience. From the start, he really listened and quickly picked up on how m More

by ValBolinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall, Matt Viero

Jun 03, 2026

MINI of St Louis responded

Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding.

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