Michael Cross
Michael Cross at MINI of St Louis

Michael Cross | Page 2

Finance Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Michael Cross

May 28, 2026

Dealership Rating
Employee Rating

Everyone there was so kind and helpful! Dustin was really patient with us as we figured out the logistics of our trade-in. Highly recommend Mini of xx. Louis! More

by hannahmtin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers

May 29, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear our team made your experience a positive one. Providing a kind, helpful, and stress-free environment is always our goal. We truly appreciate your recommendation and your business. Thank you for choosing MINI of xx. Louis, and enjoy your new vehicle!

May 22, 2026

Dealership Rating
Employee Rating

I love walking in and instantly being taken care of. They are fast, efficient, and always kind. We will likely never buy or get our cars serviced anywhere else. More

by Smebanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers, Steve Pfeiffer

May 29, 2026

MINI of St Louis responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear you feel welcomed and taken care of from the moment you walk through our doors. We truly appreciate your continued support and look forward to serving you for many years to come!

May 20, 2026

Dealership Rating
Employee Rating

Very easy to work with Bill H. He’s an expert in all things used mini’s and is a great guy. He makes the process smooth. More

by mjwilmes42
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

May 20, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear Bill made your experience easy and enjoyable. His knowledge of pre-owned MINIs and commitment to helping customers through a smooth, stress-free process truly make him a valued part of our team. We appreciate your kind words and your business. Enjoy your MINI, and thank you for choosing MINI of St. Louis!

May 17, 2026

Dealership Rating
Employee Rating

I’ve bought personally 36 vehicles (including my own dealer at the time for 8 of them) about 20 different dealership experiences, I would rank this dealer and Roy near the very top of my experiences. Th More

by A.wise99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Viero, Roy Hawkins III

May 18, 2026

MINI of St Louis responded

We’re thrilled to hear Roy and Mike provided one of your top dealership experiences. Creating an atmosphere that’s professional, relaxed, and enjoyable is exactly what we strive for. Thank you again for your trust, your business, and your kind words. We hope you enjoy your new vehicle and look forward to seeing you again in the future!

May 10, 2026

Dealership Rating
Employee Rating

Roy Hawkins very friendly, helpful and very knowledgeable about the vehicles. He spent tome walking us through out vehicle and demonstrated all functionality of our car. The whole experience was laded back a More

by Ryno23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

May 11, 2026

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear Roy Hawkins provided such a friendly, knowledgeable, and thorough experience while helping you with your new vehicle. We’re also happy to hear Mike made the experience enjoyable with his honesty and sense of humor! We truly appreciate your recommendation and thank you for choosing us.

May 08, 2026

Dealership Rating
Employee Rating

They Mmde car buying fun. Harry was terrific and I actually enjoyed the process. Very knowledgeable More

by kathrynbader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Nuhanovic

May 11, 2026

MINI of St Louis responded

Thank you for the great review! We’re so happy to hear Harry made the car-buying process fun and enjoyable. We truly appreciate your business and your kind words. Enjoy your new vehicle, and thank you for choosing MINI of St. Louis! :)

May 02, 2026

Dealership Rating
Employee Rating

Awesome experience! Thank you, Dustin—you made this purchase seamless and handled everything with great professionalism More

by Pedro MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers

May 20, 2026

MINI of St Louis responded

Thank you for the fantastic review! We’re thrilled to hear Dustin made your purchase experience seamless and professional from start to finish. Providing an easy, stress-free experience is always our goal, and we’re so glad Dustin delivered that for you. We truly appreciate your business and hope you enjoy your new vehicle for many miles to come!

April 30, 2026

Dealership Rating
Employee Rating

First class experience. Everyone was great. Made things very simple and convenient. Felt good about my purchase More

by robmarinachura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall, Matt Viero

May 20, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re thrilled to hear you had a first-class experience with our team. We truly appreciate your business and are so glad you felt confident and happy with your purchase. Enjoy your new vehicle, and thank you for choosing us!

April 29, 2026

Dealership Rating
Employee Rating

Very easy and fun process! Loved working with Roy. Had to drive all the way from Jefferson City, and everything was as promised, — so well worth it. More

by Martina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hawkins III

May 20, 2026

MINI of St Louis responded

Thank you for the amazing review! We’re so glad to hear Roy made the process easy, fun, and worth the drive from Jefferson City. Providing a transparent experience where everything is exactly as promised is something we take great pride in. We truly appreciate you making the trip to work with us and are thrilled you had such a positive experience. Enjoy your new vehicle, and thank you for choosing MINI of St. Louis!

April 26, 2026

Dealership Rating
Employee Rating

Harry was wonderful to work with. From the test drive day we brought our curious toddler and everyone at the dealership was very accommodating of him. Throughout the experience there More

by Andrus.patrick1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Harry Nuhanovic

Jun 04, 2026

MINI of St Louis responded

Thank you so much for sharing your experience with MIni! Our goal is 100% customer satisfaction, and it sounds like Harry achieved that goal with you. We want every experience to be "FIVE STARS"! Harry will be thrilled to hear your feedback.

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