Michael Dao | Page 15
Accelerated Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
Dealership Experience
6 yrs, 10 mos
333 Reviews
Write a Review333 Reviews of Michael Dao
February 21, 2022
My 2015 Outback battery appeared dead. After AAA agent suggested recharging for several hours, I brought to Subaru Express Service. Agent tested and correctly diagnosed failed battery nee After AAA agent suggested recharging for several hours, I brought to Subaru Express Service. Agent tested and correctly diagnosed failed battery needing replacement (after also testing for other causes). New battery installed and tested promptly while I waited. Agent was friendly and informative and reasonable price. Would definitely recommend. More
February 15, 2022
Very smooth transaction. They offered services but were not pushy when I declined them. Waiting area is spacious and excellent. The work was performed quickly with their Expr They offered services but were not pushy when I declined them. Waiting area is spacious and excellent. The work was performed quickly with their Express Service oil change option. I also purchased some parts while I was there. More
Other Employees Tagged: Mitch Rose
February 09, 2022
The sales and service at Bloomington Subaru are amazing! They went above and beyond for me! They went above and beyond for me! More
Other Employees Tagged: Ross Stettner
February 04, 2022
I was greeted by name in a clean and polite environment. The team person explained what and how long service would take. He was in touch with me while I waited and sent me updates. I was able to “view” unde The team person explained what and how long service would take. He was in touch with me while I waited and sent me updates. I was able to “view” under the hood service. I was then personally approached and texted when work was finished, well within the timeframe given. While waiting, I had a choice of beverages and/or a snack. At the end I was escorted to where I paid and collected my keys. I liked that the same team person took care of me from start to finish. I can trust this establishment. More
February 02, 2022
Great customer service begins with listening. Well done at Bloomington Subaru. Thanks for your attention to detail. at Bloomington Subaru. Thanks for your attention to detail. More
Other Employees Tagged: Derrik Cole , Aidan
February 02, 2022
My wife gets tired of me raving about this dealership. The building is awesome, the technology is state-of-the-art, and most importantly the people, like Mike for instance, are salt of the earth. Just lik The building is awesome, the technology is state-of-the-art, and most importantly the people, like Mike for instance, are salt of the earth. Just like my Legacy, I always feel like I get the royal treatment. More
January 30, 2022
The service representative was helpful in explaining the oil leak identified with the oil change service. He explained the options and we agreed on a course of action. Great service!!!! oil leak identified with the oil change service. He explained the options and we agreed on a course of action. Great service!!!! More

