Michael Dao | Page 33

I was greeted immediately by name after entering the service queue by Mike. Then he kept me notified of the process and how long it would take to complete the service. When I asked specific questions he service queue by Mike. Then he kept me notified of the process and how long it would take to complete the service. When I asked specific questions he had the answer and even had the mechanic look into a few things I had concerns about. Thank you for such an excellent service experience as a first time Subaru owner. More

by RONS Verified Customer Verified Customer

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Great service, been coming here for years. Appreciate the timely professional customer service and commitment. Work is always top notch and completed on time and accurately. the timely professional customer service and commitment. Work is always top notch and completed on time and accurately. More

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I came in to get an oil change...I have a B1 service code. Customer service was great, but when I came to go home, the B1 service indicator light hadn’t been removed and when they looked at a filter in code. Customer service was great, but when I came to go home, the B1 service indicator light hadn’t been removed and when they looked at a filter inside/behind the glove compartment, all the stuff from the glove compartment was laying out on the front seat and had not been put back. Hmmmm.....but on a positive note, the car had been sanitized inside. Michael Dao did an excellent job explaining everything and his customer service was excellent! More

by PBRECKE Verified Customer Verified Customer

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My appt time was respected, they fixed the problem, and were able to explain the problem so I could understand. I also got “in progress reports” as I waited For completion. were able to explain the problem so I could understand. I also got “in progress reports” as I waited For completion. More

by mbelange63 Verified Customer Verified Customer

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Un buen servicio y muy rápido. Mi carro estuvo listo en el tiempo previsto y listo junto con las observación dadas para mejorar el funcionamiento de mi carro el tiempo previsto y listo junto con las observación dadas para mejorar el funcionamiento de mi carro More

by ACUARIANITA74 Verified Customer Verified Customer

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Very positive experience. Nice waiting area so I could work while I waited. Michael was very helpful with all my questions and kept me informed of how long it would take. work while I waited. Michael was very helpful with all my questions and kept me informed of how long it would take. More

by TONYTREML Verified Customer Verified Customer

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Service is efficient with work completed sooner than expected. Never have to wait days to get service..will buy another vehicle from you when the need arises. Thx you. expected. Never have to wait days to get service..will buy another vehicle from you when the need arises. Thx you. More

by GIULIANI2087 Verified Customer Verified Customer

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Used express service for B-16 service. I was in and out in less than an hour. They also let me know I had completed the 6 service in the spring so it wasn’t necessary. Great experience. in less than an hour. They also let me know I had completed the 6 service in the spring so it wasn’t necessary. Great experience. More

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My oil light had been coming on so I stopped at Luther yesterday to see what was going on. Mike recommended an oil change and some basic maintenance. I was there for about an hour. When I left, Mike gave yesterday to see what was going on. Mike recommended an oil change and some basic maintenance. I was there for about an hour. When I left, Mike gave me a printed estimate for doing the rear brakes since they were getting low. I appreciated this extra touch. Good service all around! More

by CAROLTAYLOR4824 Verified Customer Verified Customer

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Mike was extremely helpful and did a great job of keeping me updated on the status of my oil change and tire replacement. Thank you! me updated on the status of my oil change and tire replacement. Thank you! More

by SPENCEJM Verified Customer Verified Customer

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