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Michael Dao
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Michael Dao | Page 33
Accelerated Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
331 Reviews
Dealership Experience
4 yrs, 11 mos
331 Reviews
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331 Reviews of Michael Dao
November 12, 2020
I came in to get an oil change...I have a B1 service code. Customer service was great, but when I came to go home, the B1 service indicator light hadn’t been removed and when they looked at a filter in code. Customer service was great, but when I came to go home, the B1 service indicator light hadn’t been removed and when they looked at a filter inside/behind the glove compartment, all the stuff from the glove compartment was laying out on the front seat and had not been put back. Hmmmm.....but on a positive note, the car had been sanitized inside. Michael Dao did an excellent job explaining everything and his customer service was excellent! More
by PBRECKE
Verified Customer
Helpful 
November 06, 2020
My appt time was respected, they fixed the problem, and were able to explain the problem so I could understand. I also got “in progress reports” as I waited For completion. were able to explain the problem so I could understand. I also got “in progress reports” as I waited For completion. More
by mbelange63
Other Employees Tagged: Tyler Newstrom
October 30, 2020
Un buen servicio y muy rápido. Mi carro estuvo listo en el tiempo previsto y listo junto con las observación dadas para mejorar el funcionamiento de mi carro el tiempo previsto y listo junto con las observación dadas para mejorar el funcionamiento de mi carro More
by ACUARIANITA74
October 30, 2020
Very positive experience. Nice waiting area so I could work while I waited. Michael was very helpful with all my questions and kept me informed of how long it would take. work while I waited. Michael was very helpful with all my questions and kept me informed of how long it would take. More
by TONYTREML
October 29, 2020
Used express service for B-16 service. I was in and out in less than an hour. They also let me know I had completed the 6 service in the spring so it wasn’t necessary. Great experience. in less than an hour. They also let me know I had completed the 6 service in the spring so it wasn’t necessary. Great experience. More
by Srrwinter
October 29, 2020
Service is efficient with work completed sooner than expected. Never have to wait days to get service..will buy another vehicle from you when the need arises. Thx you. expected. Never have to wait days to get service..will buy another vehicle from you when the need arises. Thx you. More
by GIULIANI2087
Other Employees Tagged: John Reinan, Alex Anderson
October 28, 2020
My oil light had been coming on so I stopped at Luther yesterday to see what was going on. Mike recommended an oil change and some basic maintenance. I was there for about an hour. When I left, Mike gave yesterday to see what was going on. Mike recommended an oil change and some basic maintenance. I was there for about an hour. When I left, Mike gave me a printed estimate for doing the rear brakes since they were getting low. I appreciated this extra touch. Good service all around! More
by CAROLTAYLOR4824
October 17, 2020
My son brought my car in for the oil change for me. I was surprised at the increase in price and still don't understand what was said about the battery. was surprised at the increase in price and still don't understand what was said about the battery. More
by CMCPARTLAN
Other Employees Tagged: John Reinan, Alex Anderson
October 17, 2020
Mike was prompt to help me. He contacted me about other issues. Then the crew double checked the battery and replaced it with no cost to me because it was under warranty. This saved me from a probable prob issues. Then the crew double checked the battery and replaced it with no cost to me because it was under warranty. This saved me from a probable problem in the future. More
by debandtip
