Michael DeNardo | Page 3

Great 👍 Richard Is a wonderful salesman and I would recommend him to all of my friends and family he totally went out of his way to make sure everything went Richard Is a wonderful salesman and I would recommend him to all of my friends and family he totally went out of his way to make sure everything went through.. great job Richard More

Helpful 1

Report | Print

Amazing experience Everyone fears the car buying experience! This dealership breaks the mold ! Out salesperson Victoria Maratene was perfect ..... I went in to the d Everyone fears the car buying experience! This dealership breaks the mold ! Out salesperson Victoria Maratene was perfect ..... I went in to the dealership with my elderly parents that were no longer able to get in and out of my present car. Victoria was attentive to their needs as well as knowledgeable about the car we were looking at ! The negotiation process was very comfortable with the manager coming to the table to talk ‘ numbers ‘ with everyone. This was very reassuring. Victoria helped make this big buy simple and stress free ! More

Helpful 0

Report | Print

Very Happy What a great experience. Richard Song one of the best sales people I’ve ever worked with. Professional knowledgeable. Followed up with me every with m What a great experience. Richard Song one of the best sales people I’ve ever worked with. Professional knowledgeable. Followed up with me every with my deal status. Picked up the car few days ago and couldn’t ask for more. Thank you Rich and the whole Koe Heidt Team!!!! More

Helpful 0

Report | Print

Five Stars My salesman, Richard made me feel at ease because he was very straightforward with me. If you need a car you should ask for Richard. Super honest and My salesman, Richard made me feel at ease because he was very straightforward with me. If you need a car you should ask for Richard. Super honest and helpful. He will gives his full attention to you to help you buy the car you want. More

Helpful 0

Report | Print

Great car buying experience I couldn't be happier with my car buying experience at Joe Heidt. Richard Song was the sales professional we worked with and he did a fabulous job hel I couldn't be happier with my car buying experience at Joe Heidt. Richard Song was the sales professional we worked with and he did a fabulous job helping us find exactly what we were looking for. The entire extended team was also extremely kind and helpful, which contributed to making the experience so positive. I would highly recommend this dealership to all my friends and family looking to purchase a car! More

Helpful 0

Report | Print

Not customer focused after selling a vehicle Bought car in June. Horrible Customer Service after you buy. Delay on plates, missing key, Bank they financed with missing insurance information tha Bought car in June. Horrible Customer Service after you buy. Delay on plates, missing key, Bank they financed with missing insurance information that I will supply. They do not return calls or answer emails in a timely fashion and sometimes just don't answer. Put in a complaint on line, no response. Key now in after 2 months and needs to be programmed. My son is told he needs to come during the day or 7:30-12:00 Saturdays. He is supposed to take off from his new job so he can accommodate their desired hours? He has driven across the bridge to stay in Rockland many times hoping to get his plates so he can get inspection done. Got plates when he called to say the temp plates expired and he could get a fine. Has been trying to get the key but they never found it so I asked them to order a new one. It has to be programmed so he said 6pm is when he can get there but no it can only be during the day. The car was not cheap, the fault is with the Dealership so they should accommodate my son. Horrible customer service but nice car More

Helpful 0

Report | Print

Salesman, Alfredo, won my business back! From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even work From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even worked with me on his day off! Very pleased with the deal he worked out with the Scott, the manager. This dealership is lucky to have such a great salesperson and because of him an extremely satisfied and happy customer. More

Helpful 0

Report | Print

Excellent Customer Service Experience! The people at Joe Heidt VW really know how to take care of their customers. Scott and Juan in sales took good care of me when I purchased a certifi The people at Joe Heidt VW really know how to take care of their customers. Scott and Juan in sales took good care of me when I purchased a certified pre-owned car. Mike in finance made sure that I got a great loan rate and got the right amount of extra warranty on the car. Joe in service couldn't be any nicer. My car had an issue with a wear part that was technically "out of warranty"; however, the dealership took care of this cost as I have only had the car for a couple of months. I have dealt with a good number of car dealerships over the years and I never worked with a more honest, caring group of people then everyone at Joe Heidt VW. More

Helpful 0

Report | Print

GREAT staff, AMAZING deal, HAPPY customer! I just leased my first car, which is typically known to be a stressful experience (especially for someone who knew almost nothing about cars). My expe I just leased my first car, which is typically known to be a stressful experience (especially for someone who knew almost nothing about cars). My experience at Joe Heidt VW, however, was as seamless as possible. I cannot thank Patrick Sorey and the staff at Joe Heidt for instantly welcoming me and guiding me towards the right direction. Patrick went above and beyond to make me feel at ease and shared his wealth of knowledge with me as he answered all of my questions. I could not have had a better experience in leasing my first car, and I look forward to being a Joe Heidt customer again in the future. Thank you Patrick and Joe Heidt VW for helping me start this next journey in my life ( as I am styling in a Jetta, of course!). More

Helpful 0

Report | Print

Over Delivered on Every Promise Mike did a great job in explaining everything as well as finding the best financing available. He also took the time to review what other banks were o Mike did a great job in explaining everything as well as finding the best financing available. He also took the time to review what other banks were offering in my specific situation and over delivered on what he promised. I was very appreciative of how he handled customer service start to finish. Great work Mike. Thank you. MK7R More

Helpful 0

Report | Print