Michael DeNardo | Page 3

Easy Breezy Tiguan Lease Richard Song greeted us at the door and continued to roll out the red carpet. What a pleasant experience from test driving to getting all the details Richard Song greeted us at the door and continued to roll out the red carpet. What a pleasant experience from test driving to getting all the details sorted, to pick up. He truly cares and goes above and beyond - even being reachable outside of his business hours. More

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Great experience!! Let me start by saying I love my Atlas!! We walked in to Joe Heidt 6:30 Friday night (which was a great time it was pretty quite) and by 8pm we had a Let me start by saying I love my Atlas!! We walked in to Joe Heidt 6:30 Friday night (which was a great time it was pretty quite) and by 8pm we had a deal done! Richard was our sales guy and he was great to work with!! He has been more than helpful and accommodating!! No BS or run arounds! He was right to the point! Richard showed us what we wanted to see and in no time we were making a deal! Michael who worked with us in fianance was also very easy to work with! Thank you to the guys at Joe Heidt for getting me into my new Atlas!! You will forever have a new costumer! More

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Great 👍 Richard Is a wonderful salesman and I would recommend him to all of my friends and family he totally went out of his way to make sure everything went Richard Is a wonderful salesman and I would recommend him to all of my friends and family he totally went out of his way to make sure everything went through.. great job Richard More

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New ca search Found the car I wanted at the price I wanted at the color I wanted . Overall a low pressure experience and a pleasure dealing with Richard and Mike Found the car I wanted at the price I wanted at the color I wanted . Overall a low pressure experience and a pleasure dealing with Richard and Mike More

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Amazing experience Everyone fears the car buying experience! This dealership breaks the mold ! Out salesperson Victoria Maratene was perfect ..... I went in to the d Everyone fears the car buying experience! This dealership breaks the mold ! Out salesperson Victoria Maratene was perfect ..... I went in to the dealership with my elderly parents that were no longer able to get in and out of my present car. Victoria was attentive to their needs as well as knowledgeable about the car we were looking at ! The negotiation process was very comfortable with the manager coming to the table to talk ‘ numbers ‘ with everyone. This was very reassuring. Victoria helped make this big buy simple and stress free ! More

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Very Happy What a great experience. Richard Song one of the best sales people I’ve ever worked with. Professional knowledgeable. Followed up with me every with m What a great experience. Richard Song one of the best sales people I’ve ever worked with. Professional knowledgeable. Followed up with me every with my deal status. Picked up the car few days ago and couldn’t ask for more. Thank you Rich and the whole Koe Heidt Team!!!! More

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Five Stars My salesman, Richard made me feel at ease because he was very straightforward with me. If you need a car you should ask for Richard. Super honest and My salesman, Richard made me feel at ease because he was very straightforward with me. If you need a car you should ask for Richard. Super honest and helpful. He will gives his full attention to you to help you buy the car you want. More

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Great car buying experience I couldn't be happier with my car buying experience at Joe Heidt. Richard Song was the sales professional we worked with and he did a fabulous job hel I couldn't be happier with my car buying experience at Joe Heidt. Richard Song was the sales professional we worked with and he did a fabulous job helping us find exactly what we were looking for. The entire extended team was also extremely kind and helpful, which contributed to making the experience so positive. I would highly recommend this dealership to all my friends and family looking to purchase a car! More

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Not customer focused after selling a vehicle Bought car in June. Horrible Customer Service after you buy. Delay on plates, missing key, Bank they financed with missing insurance information tha Bought car in June. Horrible Customer Service after you buy. Delay on plates, missing key, Bank they financed with missing insurance information that I will supply. They do not return calls or answer emails in a timely fashion and sometimes just don't answer. Put in a complaint on line, no response. Key now in after 2 months and needs to be programmed. My son is told he needs to come during the day or 7:30-12:00 Saturdays. He is supposed to take off from his new job so he can accommodate their desired hours? He has driven across the bridge to stay in Rockland many times hoping to get his plates so he can get inspection done. Got plates when he called to say the temp plates expired and he could get a fine. Has been trying to get the key but they never found it so I asked them to order a new one. It has to be programmed so he said 6pm is when he can get there but no it can only be during the day. The car was not cheap, the fault is with the Dealership so they should accommodate my son. Horrible customer service but nice car More

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Salesman, Alfredo, won my business back! From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even work From the personable welcome;through negotiations; to delivery of car - Alfredo was a pleasure to deal with. Attentive and knowledgeable, he even worked with me on his day off! Very pleased with the deal he worked out with the Scott, the manager. This dealership is lucky to have such a great salesperson and because of him an extremely satisfied and happy customer. More

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