Michael DeSalvo | Page 34

Great Car! Great Dealership! I cannot say enough wonderful things about this dealership. They went out of their way to find me the car that I really wanted and handled any issues I cannot say enough wonderful things about this dealership. They went out of their way to find me the car that I really wanted and handled any issues that arose seamlessly. My salesman, Jeremy, and Jim in service have both been extremely helpful. Great dealership and an awesome car!! More

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Great truck buying experience I found the truck online, didn't specifically pick Diesel Direct. The buying experience was quick and easy. I chose 5 stars because Jeremy took care o I found the truck online, didn't specifically pick Diesel Direct. The buying experience was quick and easy. I chose 5 stars because Jeremy took care of me thoroughly and professionally even after the truck was bought. More

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Great customer service!!! Purchased my 2015 RAM 3500 from Sam Myers who was fantastic to work with! I love in Tennessee and he handled my questions online and on the phone befo Purchased my 2015 RAM 3500 from Sam Myers who was fantastic to work with! I love in Tennessee and he handled my questions online and on the phone before the deal was made. Picked me up from the airport and went the extra mile to make my purchase a great experience. Highly recommend Diesel's Direct and Sam Meyers. More

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So awesome Don't mind how unfortunate looking my photo is. But I've been to a few dealerships. The workers there either look passed me, are rude, or take me for Don't mind how unfortunate looking my photo is. But I've been to a few dealerships. The workers there either look passed me, are rude, or take me for a real idiot. This dealership was very nice, clean, and professional. Everyone was very polite and helpful. And it was easy to find. Isaac is the fine young man that sold me my new car (which I'm absolutely in love with) and he was such a great help. So nice. So formal. So helpful. And made me very comfortable (I was super nervous) he helped me with just about every question you can think of, and more. I couldn't be more pleased with this experience. I've had nightmares about it in the past, and truly it was a wonderful experience. He also helped me switch my car stuff out from old to new. He's amazing. He went above and beyond. Go Isaac!!! Thank you again :) Financing was a breeze too. I believe his name was Mike. Super nice. So easy. Super helpful. I will recommend to my friends and family!!!! More

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Pleasant My experience was pleasant and unpressured. Plenty of time to look over the vehicle. Great service. Sam Myers and the rest of the staff made it an enj My experience was pleasant and unpressured. Plenty of time to look over the vehicle. Great service. Sam Myers and the rest of the staff made it an enjoyable experience. More

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Excellent expetience We had a wonderful experience buying a 2015 Chevy 2500 HD. Sam Myers was a great help with all of our needs and working out a great deal. Also finance We had a wonderful experience buying a 2015 Chevy 2500 HD. Sam Myers was a great help with all of our needs and working out a great deal. Also finance manager Mike Desalvo was great to work with as well. More

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Everything people are afraid of in a used car dealer I bought a 2007 Ram 2500 Diesel in September 2016. When I arrived to see the truck (after a 4 hour drive) I noticed that their internet photos had con I bought a 2007 Ram 2500 Diesel in September 2016. When I arrived to see the truck (after a 4 hour drive) I noticed that their internet photos had conveniently missed an eight inch tear in the driver's seat (poorly repaired) and discovered that the tailgate wouldn't open. They gave some concessions on my trade in, so I bought the vehicle. Next, they lost some paperwork I signed at the dealership for transfer of title, not a huge deal, but inconvenient. Within six weeks I started to notice uneven tire wear in the front- turned out to be a bent axle housing, and the third party warranty they sold me wouldn't cover the repair. (5k to replace) The oil pan rusted through and leaks- upon closer inspection, it was temporarily repaired with JB Weld or similar product (my local dealer quoted $1800 to replace) Now, after owning the vehicle for just over 6 months, the entire rocker panel is rusty on both sides- seems unlikely that this would all happen in 6 months on a 10 year old truck. I will never buy another used vehicle after my experience with this organization. More

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Amazing and fast service Chuck is one of the best salesman I have ever had. Would highly recommend him and this dealership! Quick fast service from people that know there stuf Chuck is one of the best salesman I have ever had. Would highly recommend him and this dealership! Quick fast service from people that know there stuff! More

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Exceeding our Expections! Words cannot describe the level of professionalism that we received from Sam and the dealership. Sam made the purchasing process very smooth and seam Words cannot describe the level of professionalism that we received from Sam and the dealership. Sam made the purchasing process very smooth and seamless with his detailed knowledge and understanding of not only our needs, but of the Alfa Romeo as well! it was a pleasure doing business with Sam, Rick, and Mike. I would definitely purchase another vehicle through them again! More

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Great customer service all the way Around! Craig and Mike did a great job from the greeting to the delivery of my new truck. I've purchased lots of vehicles, and this transaction was as smooth Craig and Mike did a great job from the greeting to the delivery of my new truck. I've purchased lots of vehicles, and this transaction was as smooth and seamless as I've ever had. Thanks, Rick, for great people and a great experience!! 😀 More

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