Michael Dega | Page 2

Kimberly was GREAT to work with my wife loves her new car The entire staff we worked with in our purchase was very professional, made us fell like family. we meet a tech. when looking at cars in the lot who The entire staff we worked with in our purchase was very professional, made us fell like family. we meet a tech. when looking at cars in the lot who was very helpful before we went to see Kimberly in sales and she made the deal happen. My wife and I very impressed with the entire staff we met. The way they delivered the car was special and the time spent going over all the items the car offered was very helpful. We will recommend this dealership to everyone . More

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Always First Class Exceptional service.. drop car off and was taken home in less than 5 minutes of leaving car. Car was finished at time Service Professional promised. Exceptional service.. drop car off and was taken home in less than 5 minutes of leaving car. Car was finished at time Service Professional promised. More

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Kindness and hard work I had a wonderful experience with Kimberly and Mercedes of Novi. She was especially helpful trying to find a car with all of the options I wanted. She I had a wonderful experience with Kimberly and Mercedes of Novi. She was especially helpful trying to find a car with all of the options I wanted. She made herself available for me when I came in for several test drives and to talk about my options. She stayed after hours when my daughter wanted to come but couldn’t leave work until late. She understood my situation wanting to downsize from my previous vehicle but still have enough space in the car for everything I need. I couldn’t have found for a better person to help me buy my new car. More

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B service Service appointment was good. No issues. Service people were friendly. Car rides well. Not sure what more to say. It was a simple routine appointment Service appointment was good. No issues. Service people were friendly. Car rides well. Not sure what more to say. It was a simple routine appointment More

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Best experience ever - thanks to Guys! They ware very helpful, patients, friendly and professional. They answer each questions, we had and did everything possible to make as happy. Especia They ware very helpful, patients, friendly and professional. They answer each questions, we had and did everything possible to make as happy. Especially Kimberley McNett and Manager Michael Dega. More

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Personal and efficient I’ve known Noor from past transactions and deliveries. She is very knowledgeable, always pleasant and very efficient in managing the process. She also I’ve known Noor from past transactions and deliveries. She is very knowledgeable, always pleasant and very efficient in managing the process. She also was very flexible to accommodate different financing options and add-on products. I always go back to Noor. More

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Exceptional experience. I have been a customers of MB of Novi for years and the level of service is consistently exceptional. The staff is accommodating, friendly and effic I have been a customers of MB of Novi for years and the level of service is consistently exceptional. The staff is accommodating, friendly and efficient. I always recommend this dealership to my friends and aquaintences. More

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Excellent Service. I was waiting on immediately upon arrival. I did not have a scheduled appointment, therefore I could not receive immediate service to my car. I was to I was waiting on immediately upon arrival. I did not have a scheduled appointment, therefore I could not receive immediate service to my car. I was told that a diagnostic test was needed to determine the problem. However, I was offered a ride home. By the time I arrived home, the diagnostic test was complete and I was informed of the service needed. All was done in a satisfactory amount of time. More

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Such a professional, enthusiastic and pleasant woman I wasn’t really looking to purchase my suv that day but the professionalism and the personality of Noor not only made me love the car but love the dea I wasn’t really looking to purchase my suv that day but the professionalism and the personality of Noor not only made me love the car but love the dealership! She made my husband and I feel very special, took the time to answer all our questions and knew her Mercedes very well. She was so enthusiastic about the car and making us happy and wouldn’t Let us settle for less. She set the bar high! She truly is a great sales person! Highly recommend without reservations. More

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Seamless personalized care! Right from the first contact till the vehicle acquisition day , I received personalized service and care and at no point I sensed any issues or concer Right from the first contact till the vehicle acquisition day , I received personalized service and care and at no point I sensed any issues or concerns. This is my 5th Car with this dealership. Highly recommended. More

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