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Michael Diebert
Michael Diebert at Interstate Ford

Michael Diebert

Service Advisor

Interstate Ford

120 Laura Court
DACONO, CO 80514

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4.7
6 Reviews
4.7

6 Reviews

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6 Reviews of Michael Diebert

July 19, 2025

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Employee Rating

I purchased a used car that was not inspected properly. After four days of owning it, I brought it back to them. They said they could not find anything wrong with it. Then a senior mechanic looked at it an More

by lauren.griffith
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelly Frank

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Jul 23, 2025

Interstate Ford responded

Hi Lauren: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

July 12, 2025

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Employee Rating

Ive delt with this dealership for many years, bought many vehicals from these guys very profesinal. More

by grippa.georgegrippa.george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrien Medina

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Jul 12, 2025

Interstate Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Interstate Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

May 29, 2025

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They are very supportive and helpful. They say what they’re going to do and stand by it More

by davidhalen7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ververs, Chris Bongato

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May 29, 2025

Interstate Ford responded

Thanks for sharing your thoughts about your experience with Interstate Ford. We appreciate your business and hope to see you again soon! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

May 16, 2025

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Employee Rating

She is not customer oriented. She does care as far as I'm concerned. When someone takes eating food at there station over you and then passes you off to someone else, not my ki More

by ROCCOMARE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenna Varela

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May 20, 2025

Interstate Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

April 30, 2025

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Employee Rating

Michael, and the service team was my fantastic. I'll be back for my next service. Thanks! More

by allenwinslow227
Recommend Dealer
Yes
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Apr 30, 2025

Interstate Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

April 30, 2025

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Employee Rating

Awesome job they got me in and out really quickly. Thanks and it is great watching techs. More

by alantoria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Maillet

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May 01, 2025

Interstate Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

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