Michael Dixon | Page 31

Fantastic buying experience! I had my sights set on a Mini Cooper for quite some time, and a couple of years ago I took one out for a test drive. Although I really liked the car, I had my sights set on a Mini Cooper for quite some time, and a couple of years ago I took one out for a test drive. Although I really liked the car, at that time the electronics were not quite as sophisticated as I had wanted. I told Michael Dixon that when I did purchase a new car, it would be a Mini and it would be from him. A couple years later, I discovered that the 2019 Mini Cooper now had state of the art electronics, including Apple CarPlay. I took one out for a test drive, and immediately made my decision to purchase the vehicle. Working with Michael was very enjoyable, and he helped me make the optimal selections when building my new Mini. I just picked the car up on Wednesday, and I am loving every minute of my driving experience! More

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Excellent Michael was knowledgable, professional and charming. The transaction went smoothly and efficiently. I will always deal with Otto's Mini. Love my "ne Michael was knowledgable, professional and charming. The transaction went smoothly and efficiently. I will always deal with Otto's Mini. Love my "new to me" Countryman! More

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Second MINI after 16 years! Otto’s was a great MINI experience and helped me learn about the evolutions in the models since i bought my first mini in 2003. Thank you to @Michael Otto’s was a great MINI experience and helped me learn about the evolutions in the models since i bought my first mini in 2003. Thank you to @Michael Dixon for helping me find just the right option for me and work with my schedule. I will definitely recommend! More

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Impeccable Service Otto’s Mini provided the best car buying experience I’ve ever had. Chad Carey, Jeff Schmidt and Michael Dixon forever changed my outlook on car b Otto’s Mini provided the best car buying experience I’ve ever had. Chad Carey, Jeff Schmidt and Michael Dixon forever changed my outlook on car buying. On a friend’s recommendation, I contacted Chad and explained to him that weeks earlier I had the worst car buying experience in Northern VA, where I live. One that ended in a returned car, deposit refund drama and weeks of rental car merry-go-round. Needless to say, when I contacted Chad I had my doubts about car salesmen; however, Chad was a breath of fresh air. He was attentive; said I was welcome to Otto’s anytime; and he promised that my experience would be loads different than anything I’d ever experienced and it was. I felt at ease the minute I walked into Otto’s. There were no car salesmen hassling me or roaming around like hawks looking to pluck up prey. The interior looked very professional and inviting. The motoring advisors (sales personnel) were working with various customers or at their desks and they did not speed up to me - like I’m sure you’ve experienced when purchasing cars before. They left me alone to look at the cars in the showroom and approach the receptionist when I was ready. And when I did ask for Chad, he immediately greeted me and introduced me to Jeff. Chad relayed to Jeff nightmare experience and Jeff took it from there. Jeff was great. I explained to him what I was looking for and he showed me several options. He also explained to me why he liked where he worked, as well as how great the owners are not just to their customers but to their staff. When it came time to talk price there was not any back and forth and I received a deal better than I expected. Jeff did not pressure me to buy the car right then either and I didn’t. I went back home to think so as to make the best decision. During the week before my purchase, Jeff took ill so Michael completed the sale the following week. He was a class act. After I purchased Foxy, that’s my Mini’s name, he walked me back through all of the bells and whistles in the car. He was extremely patient with me while life happened and I had to take some calls. He also identified a few things I didn’t know about the car. Again, this was after purchase, so this is something he didn’t need to do, but he did and I’m very appreciative of his thoroughness and professionalism. I could say more about Otto’s; however, I think you just need to go down there yourself and see just how awesome Otto’s is for yourself. More

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Got My New Mini Today! I was very excited to come in to browse the new inventory and select a new Mini to lease. I finally found one that I loved. Very quick, the dealership I was very excited to come in to browse the new inventory and select a new Mini to lease. I finally found one that I loved. Very quick, the dealership is amazing, very clean and organized. Michael and the rest of the staff are super positive and helpful! Will definitely be coming back for Mini maintenance in the future :) More

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This is our family’s second lease through Otto’s Mini Cooper This is our second lease through Otto’s and our second wonderful experience with Michael Dixon. He is the consummate professional - kind, knowledgeabl This is our second lease through Otto’s and our second wonderful experience with Michael Dixon. He is the consummate professional - kind, knowledgeable, helpful and fun. More

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Love my new Countryman Had a great car buying experience at Otto's Mini. I went in knowing I wanted a Countryman, but wasn't sure whether I wanted to go pre-owned or new. I Had a great car buying experience at Otto's Mini. I went in knowing I wanted a Countryman, but wasn't sure whether I wanted to go pre-owned or new. I'm the kind of customer that takes a long time to make a decision, so it requires a lot of patience on the part of the salesperson. Michael Dixon never rushed the experience, he let me test drive several vehicles, did the same for my wife, and eventually got us in the car that fit all my needs. Of course I had to battle a bit to get the price I wanted, but that's the nature of the beast. The Countryman is a gorgeous vehicle, and drives like a dream. I am so happy I purchased this MINI!! More

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Good services The dealer is really helpful and nice! Gave a lot of help and information and great services! Cars are awesome and new, and pre-own vehicles are in go The dealer is really helpful and nice! Gave a lot of help and information and great services! Cars are awesome and new, and pre-own vehicles are in good condition. More

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Great new car sales experience. Michael Dixon did a great job selling us the Mini Countryman. My wife and I were extremely happy with quality of the vehicle and the professionalism o Michael Dixon did a great job selling us the Mini Countryman. My wife and I were extremely happy with quality of the vehicle and the professionalism of the sales staff. More

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Easy peasy Michael D. was awesome, he made buying my Countryman easy and stress free. I got the car of my dreams after looking at a few options. I would honestly Michael D. was awesome, he made buying my Countryman easy and stress free. I got the car of my dreams after looking at a few options. I would honestly say my buying experience was fun and it was great working with someone who actually drives a MINI. I LOVE my new car! Thanks, Michael! More

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