I made it clear I was preapproved with my own bank and
the dealership shotgunned my info to lending agencies resulting in countless hard credit inquiries to my credit.
the dealership shotgunned my info to lending agencies resulting in countless hard credit inquiries to my credit.
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by edwardorozco17
Verified Customer
Verified Customer
Mar 03, 2024 -
Classic Chevrolet Sugar Land responded
We strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at (281) 491-9000 when you can so we can address this situation directly. Thank you and have a great day.
Michael was great to work with.
He made the process very easy and was great with my son who thought he was the one selling the car.
He made the process very easy and was great with my son who thought he was the one selling the car.
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by bcooper21376
Verified Customer
Verified Customer
Feb 27, 2024 -
Classic Chevrolet Sugar Land responded
Thank you for choosing Classic Elite Chevrolet Sugar Land as your first choice for all your automotive needs! We hope to be of service to you again in the future.
Best wishes,
Classic Elite Chevrolet Sugar Land
This is the 4th suburban I have bought at Classic over
the years. Has been great to work with them. Stephany Meza did a great job. She is going to make a great Salesperson
the years. Has been great to work with them. Stephany Meza did a great job. She is going to make a great Salesperson
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by darain
Verified Customer
Verified Customer
Feb 27, 2024 -
Classic Chevrolet Sugar Land responded
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Competitive pricing.
Good inventory. They claim to offer elite service; unfortunately I’ve had a number of poor experiences in both Sales and Service.
Good inventory. They claim to offer elite service; unfortunately I’ve had a number of poor experiences in both Sales and Service.
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by SMatthews62
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2024 -
Classic Chevrolet Sugar Land responded
Providing elite customer service is a top priority for us, and we regret that we fell short of your expectations. Your feedback is valuable to us, and we're committed to addressing any issues to improve our customers' experience. Please reach out to us directly at TiffanyandJeff@classicelite.com as we would appreciate the opportunity to discuss your concerns further and work towards resolving them.
Michael was very pleasant to work with.
He was patient and took his time explaining all the components of the propak! I did not finance in-house, and there was a possible chance I would hav
He was patient and took his time explaining all the components of the propak! I did not finance in-house, and there was a possible chance I would have to go back, but my financial institution was able to overnight the check. Besides that potential hiccup with financing, everything else was well explained and seamless.
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by lorenzo.martinez
Verified Customer
Verified Customer
Feb 26, 2024 -
Classic Chevrolet Sugar Land responded
We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealership was a fantastic experience, clean, orderly,
and great customer service. Salesman, finance, and everyone I dealt with was great.
and great customer service. Salesman, finance, and everyone I dealt with was great.
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by z.parks
Verified Customer
Verified Customer
Feb 26, 2024 -
Classic Chevrolet Sugar Land responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything was handled nicely for me virtually and I
greatly appreciated it. The staff was excellent efficient and professional
greatly appreciated it. The staff was excellent efficient and professional
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by bereneice74
Verified Customer
Verified Customer
Feb 16, 2024 -
Classic Chevrolet Sugar Land responded
Providing exceptional and efficient service is always our goal, and we're thrilled that our team delivered on that. Thank you for your kind words, and if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Will go ahead next year!
Met with our expectations! Thank you for your time and patience
Met with our expectations! Thank you for your time and patience
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by melaniemmartinez23
Verified Customer
Verified Customer
Feb 16, 2024 -
Classic Chevrolet Sugar Land responded
Thanks for your feedback! Delighted we met your expectations. Looking forward to assisting you again next year!
Michael was fantastic and a pleasure to work with.
The overall process went smoothly and efficiently.
The overall process went smoothly and efficiently.
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by jason.k.george
Verified Customer
Verified Customer
Feb 12, 2024 -
Classic Chevrolet Sugar Land responded
Thank you for the glowing review! Michael has always been dedicated to delivering consistent and exceptional service from start to finish. If you ever need anything in the future, please don't hesitate to reach out. We sincerely appreciate your business!
Feb 13, 2024 -
Classic Chevrolet Sugar Land responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!
Friendly, competent staff, allowed for the fastest
closing I’ve ever had. Great job guys.
closing I’ve ever had. Great job guys.
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by Lavinie1
Other Employees Tagged:
Ty La
Feb 06, 2024 -
Classic Chevrolet Sugar Land responded
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!