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BMW of Ridgefield
Ridgefield, CT
448 Reviews
At BMW of Ridgefield, creating value for our customer is our number one priority. We know that as a customer you have high expectations, and as a dealership it is our job to exceed them. Our 50,000SF facility serves as proof of our dedication to excellence. This flagship center includes a state-of-the-art service facility, a showroom fitting up to 12 vehicles, and a vehicle delivery center. For our BMW owners, we are excited to offer 3-lane service drive for dropping off your car and collecting a courtesy loaner. With the improvements we have made, and continue to make, our goal is to be the provider of your lifetime mobility needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Latest Reviews
April 14, 2026
Great staff excellent customer service.
Fast and efficient. Customer oriented great communication couldn’t ask for more. Recommend 100% satisfaction.
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by PatJ
Employees Worked With
Jessica
April 11, 2026
do not enter run dont park
sales men are racist
discriminate (im female) in fight horrible sales experience poor delivery of car wont take it back failed plate car in 30'days wont allow me have a l
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by behappy
Employees Worked With
bob mahoney, steve guido
April 10, 2026
My husband and I had a wonderful experience buying a car
at BMW of Ridgefield. Jack Polman, our client advisor was fantastic—he was very knowledgeable, patient, and never made us feel pressured. He took the
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by nurseanna
Employees Worked With
Jack Polman
Dealership Inventory (285 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Laptop Computers
- Authorized Parts Store
- Shuttle Service
- Television
- Valet Parking
