Michael Giusto | Page 38

I liked this dealership a lot. They've always done good service and I felt they were honest. However, the last time I was there they left a very large scratch on my rear driver They've always done good service and I felt they were honest. However, the last time I was there they left a very large scratch on my rear driver side door. They did not admit to causing this scratch but they nevertheless did try to resolve it. After 2 days (they provided a loaner) they returned the car to me but with a fairly poor result. They sent the car out to have this repair done and when it was returned the manager was heard to say "I could have done that!". The scratch is still visible. I accepted it in the end because the car is not perfect in other ways, but based on this experience I won't return. Even though they tried to correct their mistake, the correction was insufficient. I choose to get dealer service to prevent these kinds of shenanigans. So I was disappointed in the overall experience. More

by mikelangevera Verified Customer Verified Customer

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Im really satisfied with your service at Mitsubishi it’s always great and everyone is so friendly thank you ! always great and everyone is so friendly thank you ! More

by Elidapatino Verified Customer Verified Customer

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Super super super super super super Honest honest honest honest Polite polite polite polite polite honest Polite polite polite polite polite More

by januszsty Verified Customer Verified Customer

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I was treated with a smile and a friendly. How can I help you the service department excellent. How can I help you the service department excellent. More

by bill369 Verified Customer Verified Customer

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When you call to schedule a appointment they get you in fast,and you can count on the technicians to do things right. fast,and you can count on the technicians to do things right. More

by ALANWILLIAMS799 Verified Customer Verified Customer

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Never have to wait for an oil change. Once I arrive they take the car in. Excellent service! Once I arrive they take the car in. Excellent service! More

by IRISSANTANA017 Verified Customer Verified Customer

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We always use Biggers Mitsibishi for our cars. Service dept is outstanding. They go above and beyond. Service dept is outstanding. They go above and beyond. More

by LARA-BONAT Verified Customer Verified Customer

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I've been a Mitsubishi owner for well over 20 years now and recently had to retire my 2006 vehicle. I wholeheartedly believe in the products in which Mitsubishi manufactures and look forward to another rel and recently had to retire my 2006 vehicle. I wholeheartedly believe in the products in which Mitsubishi manufactures and look forward to another reliable 17 years with my new 2023 vehicle. Having known Keith Becker from the Schaumburg location has made my transition to Biggers a fully confident one for me. And the entire Biggers sales team patiently and diligently helped me with my new 2023 vehicle purchase as well. Thank you!! More

by ksfran Verified Customer Verified Customer

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There is no other place I would go to have my vehicles serviced. Mike, Jose, the entire Mitsubishi team & receptionists are 6 stars! serviced. Mike, Jose, the entire Mitsubishi team & receptionists are 6 stars! More

by CA3FM Verified Customer Verified Customer

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Fast, reliable, friendly! What more could you ask for. I hope I don’t have to see you soon. What more could you ask for. I hope I don’t have to see you soon. More

by KSKWIAT5989 Verified Customer Verified Customer

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