They did a great job for me!
I broke down while traveling and they really went to the wall for me, making the repairs, and even providing transport for me to & from the campgroun
I broke down while traveling and they really went to the wall for me, making the repairs, and even providing transport for me to & from the campground where I was marooned! Michael, Eric, and Alexandria all were fabulous!!!
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by lilienthal159
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Nissan of Rocky Mount responded
We’re so glad our team could be there for you when you needed it most! It means a lot to hear that Michael, Eric, and Alexandria went above and beyond to get you back on the road and taken care of. Providing dependable auto repair in Rocky Mount, especially in unexpected situations, is what we’re here for. Safe travels, and thank you for sharing your experience!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Mike went above and beyond to solve a problem with my
warranty service. All work was completed to my satisfaction.
warranty service. All work was completed to my satisfaction.
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by MICHAELD106
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Nissan of Rocky Mount responded
Hi Michael!
Thank you so much for this FIVE-STAR review! We’re glad to hear Mike went above and beyond to help resolve the issue with your warranty and made sure everything was handled properly, he is amazing!
Our team takes pride in delivering dependable vehicle maintenance and making sure every customer leaves satisfied with the work completed. We truly appreciate your trust and look forward to helping you again whenever your vehicle needs service!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Service was very professional and they discussed the
repairs that could be made to help my car perform better , Good knowledge
repairs that could be made to help my car perform better , Good knowledge
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by WILLIAM_WHITAKER
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Hi William!
Thank you for sharing this positive review! We’re glad to hear our team provided professional service and took the time to discuss repairs that could improve your car’s performance. Our certified Nissan technicians always go above and beyond to ensure that our customers are taken care of. We look forward to helping you again! If there is anything we can do to turn this 4-star review into a 5, please let us know!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Always great customer service and job well done with the
service requested. I’m a repeat customer
service requested. I’m a repeat customer
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by JESS_MANNING2000
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Hi Jess!
Thank you for your continued trust in us, that truly means a lot! We’re happy to hear that our reliable service department consistently provides great service and gets the job done right. Thank you again for your kind words and we look forward to serving you again!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Service was great they were very courteous and helpful
with what your vehicle needs done
with what your vehicle needs done
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by mrtaylor144
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Thank you for this great five-star review! We’re glad to hear our team was courteous and helpful in addressing your vehicle’s needs. Providing attentive vehicle maintenance is always our priority, and we’re happy your visit went smoothly. We look forward to taking having you back again in the future.
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Thought the repair took longer than expected.
However satisfied with the work done! Thank you
However satisfied with the work done! Thank you
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by BLORFMAN4
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Thank you for your feedback! We’re glad to hear that you’re satisfied with the work completed on your vehicle.
We always aim to provide high-quality auto repair in Rocky Mount, even if it sometimes takes a little longer to ensure everything is done right. We appreciate your patience and look forward to keeping your car in top shape on future visits!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
It is always easy to schedule appointments and even drop
off our vehicles during nonbusiness hours. Service has always been good keeping my truck well maintaine.
off our vehicles during nonbusiness hours. Service has always been good keeping my truck well maintaine.
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by JBFORGOD
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Thank you for leaving this great review about your experience with us! We’re glad to hear that scheduling appointments and using our after-hours drop-off is convenient for you. Keeping your truck in top shape is always our priority, and we’re happy our scheduled maintenance services have helped you stay worry-free on the road. We appreciate your trust and look forward to taking care of your vehicle for years to come!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
I like bringing my car here for service.
I believe the technicians that work here for the most are very good. They normally are able to troubleshoot the problem and fix it the first time. O
I believe the technicians that work here for the most are very good. They normally are able to troubleshoot the problem and fix it the first time. On the rare occasion when they miss the mark, they make it right.
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by KSBYJEFF
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Thank you for continuing to bring your car to us, that trust means everything! We’re glad to hear our team is usually able to diagnose the issue and fix it right the first time. That’s always our goal.
We especially appreciate you recognizing that on the rare occasion something isn’t perfect, we make it right. That commitment is a big part of how we approach auto repair, and we never want a customer leaving without feeling confident in the work that was done.
We truly value your loyalty and look forward to taking great care of your vehicle for years to come.
Josh Kinneer
Service Director
NISSAN of Rocky Mount
I always have the best experience at Nissan rocky mount.
I know my vehicle is very well cared for with no worries.
I know my vehicle is very well cared for with no worries.
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by MEREMAS15
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Nissan of Rocky Mount responded
Thank you so much for your continued trust in us! It truly means a lot to hear that you always have a great experience at Nissan of Rocky Mount and can leave feeling confident your vehicle is in good hands.
Our team takes pride in providing dependable vehicle maintenance and making sure every visit is smooth and worry-free. We appreciate you choosing us to care for your car and look forward to seeing you again next time!
Josh Kinneer
Service Director
NISSAN of Rocky Mount
Since Michael represents Nissan of Rocky Mount, and he is
professional, knowledgeable, and efficient, the same is said about the establishment. Overall, the dealership and its employees are superb in dealin
professional, knowledgeable, and efficient, the same is said about the establishment. Overall, the dealership and its employees are superb in dealing with its customers, and service is always delivered as promised.
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by ROSIE WILSON
Verified Customer
Verified Customer
Feb 28, 2026 -
Nissan of Rocky Mount responded
Hi Rosie!
Thank you for taking the time to leave this AWESOME review! It means a lot to hear that Michael’s professionalism, knowledge, and efficiency stood out to you. When someone represents us that well, it truly reflects what we strive for as a team.
We’re grateful for your trust in our service department, and we’re proud to consistently deliver on what we promise. Providing dependable, customer-focused care every visit is always our goal. We look forward to continuing to take great care of you and your vehicle!
Josh Kinneer
Service Director
NISSAN of Rocky Mount