Michael Heath
Michael Heath at Acura by Executive

Michael Heath | Page 2

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
532 Reviews

Dealership Experience

11 yrs

Industry Experience

11 yrs

Languages Spoken

English English

4.9

532 Reviews

Write a Review

532 Reviews of Michael Heath

February 04, 2026

Dealership Rating
Employee Rating

Michael is always professional on time on point and very descriptive. And everything that needs to be done. And will be done. I've always had an incredible experience with him. Which is why I had bought 2 c More

by askewh
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Feb 04, 2026

Acura by Executive responded

It’s fantastic to hear that Michael’s professionalism and thoroughness have made servicing your RDX a seamless experience. We appreciate the trust you’ve placed in him for both service and multiple Acura purchases. We look forward to continuing to support your Acura for years to come.

January 24, 2026

Dealership Rating
Employee Rating

Always fast and friendly! I trust what Michael recommends, I've been going to him for years!! More

by DZEPP6
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Jan 24, 2026

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

January 20, 2026

Dealership Rating
Employee Rating

Excellent customer focus and quality service. Confident that the job gets done right. Would highly recommend. More

by NO35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2026

Dealership Rating
Employee Rating

Very satisfied with service. I was treated very well and kept well informed of what was being done. More

by Michael.laden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Jan 09, 2026

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

December 24, 2025

Dealership Rating
Employee Rating

Service advisor Michael Heath and the support staff were very professional and thorough. Provided me with all the information I needed regarding my car and the work that should be done. I appreciate their p More

by DONNACBSS
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Dec 24, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

December 08, 2025

Dealership Rating
Employee Rating

Always great service from everyone very informal they show concern for any issues vehicle has or might potentially have More

by dreyes8177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Dec 08, 2025

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2025

Dealership Rating
Employee Rating

Forced to pay to replace a part on my car that the dealer originally installed because it was defective More

by LOSTALLTOGETHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Heath

Dec 08, 2025

Acura by Executive responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 08, 2025

Acura by Executive responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 04, 2025

Dealership Rating
Employee Rating

Friendly. Professional. Very clean. Does a beautiful job. Not at all salesy Three more words :-) More

by TANIAKOS
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Dec 04, 2025

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

November 25, 2025

Dealership Rating
Employee Rating

Replacement Catalytic converter went bad. Acura covered part but not labor. Acura should negotiate better with suppliers of aftermarket parts or let the car owner know that aftermarket parts More

by Alastairsmith562
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Nov 25, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

November 07, 2025

Dealership Rating
Employee Rating

Reliable, friendly, dependable I am always pleased with their service. Michael is very personable and honest More

by JULIE.BUKOWSKI4
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Nov 08, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

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