Michael Herma | Page 30

There's a saying that you never get a second chance to make a first impression. Currie Motors made a great first impression the first time I was a customer, which led me to return. I'm in the service in make a first impression. Currie Motors made a great first impression the first time I was a customer, which led me to return. I'm in the service industry, and know full well that customer loyalty is crucial to any business. The team at Currie Motors works hard to earn that, and it starts with that first impression. The scheduling department person was very pleasant (I apologize for not writing down your name). I even received a confirmation call. The dealership is sparkling clean. Like, better than hospital clean. There are people sanitizing everything, all the time. My sales associate was Russell Ghasvarian. Car salesmen get a bad rap, and rightfully so in some cases. Russell is the antithesis of everything people don't like about the car buying experience. He's knowledgeable, extremely helpful, courteous and professional. The vehicles he selected for me to look at were being detailed off-site. Rather than choosing others and taking the easy way, he drove me there to take a test drive. It was raining, but he attached the license plate without complaining and made sure to explain everything before I even turned the key. He pointed out all of the features during the drive, and we had a nice conversation about our respective jobs. I never, ever felt one iota of pressure. Upon selecting my car, we returned to the dealership to begin the financing process. Again, this could have been a bait and switch, shenanigan-filled nightmare. It wasn't. Frank Herrera prepared the initial offers and paperwork in a timely fashion. Their finance department has a gem of a team member named Michael Herma. He could not have been more helpful in explaining every detail. Payment options, service agreement, warranty features, etc., etc., he covered it all. No stress, no arm-twisting upsells, just a desire to be of service. I could go on, but you get the idea. Thank you to everyone at Currie Motors for your commitment to outstanding customer service. I will recommend you to everyone! More

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I shopped around for 3 months trying to find just the right dealership. We went to all the local dealerships,drove multiple F 150s and even brought a couple home over the weekends. Finally the good folks right dealership. We went to all the local dealerships,drove multiple F 150s and even brought a couple home over the weekends. Finally the good folks at Currie Ford found the perfect truck for me at their sister dealership in Illinois. They brought it to their Valparaiso store, detailed it and made it happen. The team and our salesman Brendan were not pushy and very well mannered. Their protocols for Covid were excellent. It's been over a month now since I made the purchase of the 2020 F 150 and their follow up practices and communication skills have been great. I recommend that you save yourself the headaches of shopping around for the lowest price and keep it simple...buy from Currie Ford of Valparaiso Indiana. Most honest group of professionals in the industry I came across during my search for a new truck. Currie Ford...best products and people in the market. Kindest regards, Mike Kleckner Precision Pressure Washing and Cleaning LLC More

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Connor was a great sales associate. He was new and we definitely challenged him today. we were very undecided on which model Fusion we wanted and test drove a lot of them. We are very happy with Conno definitely challenged him today. we were very undecided on which model Fusion we wanted and test drove a lot of them. We are very happy with Connor, our Fushion and Curry Ford. More

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Very knowledgeable with the vehicle and did an outstanding job. Russell was very professional and polite. He took the time to explain everything...thank you outstanding job. Russell was very professional and polite. He took the time to explain everything...thank you More

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Staff was great. Especially Trevor from sales and Mike Herma from finance. Great experience. If you’re going to buy, go with these two gentlemen. Currie Motors needs to make sure they keep these guys a Herma from finance. Great experience. If you’re going to buy, go with these two gentlemen. Currie Motors needs to make sure they keep these guys around. Solid work from these two. More

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Spontaneous trip to test drive some vehicles turned into a fantastic purchase! Excellent service and very helpful employees. Will definitely be back in the future! a fantastic purchase! Excellent service and very helpful employees. Will definitely be back in the future! More

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Great service Robert, you made buying a car a pleasurable experience! I came in looking for a potential rent-a-car and walked out with the keys to a new one. Roberts rocks! experience! I came in looking for a potential rent-a-car and walked out with the keys to a new one. Roberts rocks! More

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I may not get the names but everyone there earned five stars for their service. They all were curious, and knowledgeable, and helpful. Even though it was towards the end of working day you would never kno stars for their service. They all were curious, and knowledgeable, and helpful. Even though it was towards the end of working day you would never know it. They never hurried us and took their time to ensure us are there to help inbany questions we might have. The place was emaculment and made sure all safety and protocol was taken to ensure us all measures were taken to protect anyone from coronavirus. More

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Trevor was great. Professional and patient Enjoyed Moe he also did a great job. No complaints and recommend highly to purchase a vehicle. We are happy he also did a great job. No complaints and recommend highly to purchase a vehicle. We are happy More

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Trevor worked very hard to help us find a car that was suitable for us and continued to stay in contact with us during our decision-making process. Thank you! suitable for us and continued to stay in contact with us during our decision-making process. Thank you! More

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