Michael Hunter
Asst. Service Manager
Matthews Kia of Schenectady
3900 State Street
Schenectady, NY 12304
3 Reviews
Write a Review3 Reviews of Michael Hunter
January 27, 2024
Do not buy here! I bought a 2015 kia soul and 20,000 miles later it was recalled for the part. They replaced the part on 1/17/2020. On 1/18/2024 the catalatic convert I bought a 2015 kia soul and 20,000 miles later it was recalled for the part. They replaced the part on 1/17/2020. On 1/18/2024 the catalatic converter went again. I called the dealer and of course they say the part is out of warranty. The new converter should be warrantied. I only put 39,000 miles on it and they continue to say theres nothing they can do. Well this is going to cost me over 1,000 dollars to fix. I shouldnt be the responsible party. Disgusted to say the least! More
Other Employees Tagged: Eddrine Brown , Dejon Lewis
January 04, 2024
Very pleased with the professional employees especially Jason. Everyone we dealt with was exceptionally polite and knowledge able. Jason. Everyone we dealt with was exceptionally polite and knowledge able. More
Other Employees Tagged: Bryan Lajeunesse, Thomas Hicks, Patricia Martinez, David Szpila, Jeremiah Hunter, Jason Wagner
October 27, 2023
The service for this dealership is horrible! If I could give them no stars I would. My car was brought to them in for an engine replacement. I ended up getting it approved for a free replacement If I could give them no stars I would. My car was brought to them in for an engine replacement. I ended up getting it approved for a free replacement which was great. But my car is still sitting in their lot to this day!! The service advisors continue to give me false information and every week they push the completion date farther. I understand the shop may be busy but do not accept cars if it would take you almost 2 months to fix. Especially if the original time frame you give your customer is 3-4 weeks. They are unorganized, unethical and they will literally play in your face about your vehicle that you work hard for. Don’t waste your time. More