Michael John Mitchell | Page 2

Friendly and informative on the status of my vehicle. Highly recommend this dealership! Go see Victoria in service! Highly recommend this dealership! Go see Victoria in service! More

by Jburbank11 Verified Customer Verified Customer

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From start to finish everything was handled professionally and smoothly. The auto techs did a great job repairing my truck. I am very happy with my experience at this dealership! professionally and smoothly. The auto techs did a great job repairing my truck. I am very happy with my experience at this dealership! More

by richardmilam Verified Customer Verified Customer

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Easy to make an appointment. Took care right on back once arrived. Good price on oil change Took care right on back once arrived. Good price on oil change More

by courtneyt09 Verified Customer Verified Customer

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I have purchased vehicles from this dealership for years. This was just another great experience. Thank all of you. This was just another great experience. Thank all of you. More

by gcparmer Verified Customer Verified Customer

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Tiffaney was so great to work with. She was also very knowledgeable on the technology for our 26 Tahoe. Would highly recommend Marianna Chevrolet for a seamless car buying experience. She was also very knowledgeable on the technology for our 26 Tahoe. Would highly recommend Marianna Chevrolet for a seamless car buying experience. More

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Friendly and quick service. Victoria does an excellent job. Very lucky to have her as my service rep. Victoria does an excellent job. Very lucky to have her as my service rep. More

by Alcalaz Verified Customer Verified Customer

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Kept changing cash done payment. Started at 500 ended up being 1200. Had car 2 months and exhaust bolt broke. Original est 366 dollars. Final cost 438 dollars. 165 dollar diagnostic Started at 500 ended up being 1200. Had car 2 months and exhaust bolt broke. Original est 366 dollars. Final cost 438 dollars. 165 dollar diagnostic fee added without knowledge. I objected and received at 44.99 dollar military discount. Was told that's how they do it there. Received email from General Manager wanting to review my paperwork. I responded and told him how I would like it resolved. Refund the 165 dollar diagnostic fee. Haven't heard back . More

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Everyone goes out of their way to help us. I have been treated so nice and all of the employees reached out to help me. I have been treated so nice and all of the employees reached out to help me. More

by ABRUNSON4J Verified Customer Verified Customer

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My car broke down on the side of the interstate almost 6 hours from home, and what started as a stressful, overwhelming day turned into a powerful reminder that kindness and integrity still exist — thanks t hours from home, and what started as a stressful, overwhelming day turned into a powerful reminder that kindness and integrity still exist — thanks to the incredible team at Marianna GMC and Chevy. From the moment I walked in, feeling defeated and stuck, LeeAnn in the service department went above and beyond. Not only did she keep in touch throughout the entire process, she even offered to bring my mother and me to a hotel after her shift — knowing Enterprise was closed and Uber wasn’t available in the area. That kind of personal care is rare. Lane, the technician, stepped away from what he was doing to inspect my vehicle right away, so I wouldn't be left in limbo. Once my new transmission arrived, he completed the repair in less than two days and even offered to take care of an oil change I needed. Michael, the General Sales Manager, wasn’t content with just knowing we had a place to stay — he went out of his way to ensure I wasn’t stranded and helped get me into a vehicle that would get us home safely. That level of leadership and compassion is truly extraordinary. Joshua also made sure everything was smooth with the paperwork and even double-checked the loaner vehicle when I thought I had misplaced my license. A lot of dealerships only go out of their way if they think a sale is guaranteed — that was not the case here. This team didn’t hesitate to help me just because I was a person in need. Their support came from a place of genuine care, not a sales quota. What could’ve been a nightmare was made bearable — even redemptive — because of the way this team took care of us. I will never forget the empathy, professionalism, and effort shown by everyone involved. If you want to be treated like a person, not a number, this is the place to go. Thank you, Marianna GMC and Chevy, from the bottom of my heart. More

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This dealer is a great place to deal with. I bought this vehicle from them and they do a great job of servicing it I bought this vehicle from them and they do a great job of servicing it More

by jmstandland Verified Customer Verified Customer

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