Michael Jones | Page 3

Overall a great buying experience. Low pressure, listened to our needs and found a great match within our price range. Finance department explained our options and did not pressure u Low pressure, listened to our needs and found a great match within our price range. Finance department explained our options and did not pressure us to buy extras and processed quickly. Very satisfied with our purchase from Kenny Ross Mazda. More

by Rob Verified Customer Verified Customer

Report | Print

The entire sales team (Keri, Michael, Sue, and Chance) made the buying experience stress free. Friendly and helpful throughout the entire buying process. Would highly recommend Kenny Ross Mazda to anyone made the buying experience stress free. Friendly and helpful throughout the entire buying process. Would highly recommend Kenny Ross Mazda to anyone looking to make a purchase on a new vehicle! More

by Dakota WAGNER Verified Customer Verified Customer

Report | Print

They made the buying process easy, giving me a fair trade value, and the best possible Intrest rate. Will be using them in the future for my car-buying needs! Mike was very knowledgeable about the vehicle an value, and the best possible Intrest rate. Will be using them in the future for my car-buying needs! Mike was very knowledgeable about the vehicle and Kari was fast on getting me a great price and rate for my loan. More

by tony.rthr Verified Customer Verified Customer

Report | Print

Customer service was great, the car service itself was efficient and prompt. Always a great experience at that dealership. efficient and prompt. Always a great experience at that dealership. More

by jdk8879 Verified Customer Verified Customer

Report | Print

We were greeted upon arrival, and the salesman and finance manager were absolutely wonderful to work with, they really worked hard to get us everything we wanted in a pre-owned vehicle. Would highly r finance manager were absolutely wonderful to work with, they really worked hard to get us everything we wanted in a pre-owned vehicle. Would highly recommend! More

by gage6708 Verified Customer Verified Customer

Report | Print

The experience was typical. The salesman was kind and shady dealership practices isn’t his fault. However, the dealership tries to make you pay for “mandatory” fees. They were: The salesman was kind and shady dealership practices isn’t his fault. However, the dealership tries to make you pay for “mandatory” fees. They were: Installed LoJack GPS $999 Installed Appearance Protectant $499 Installed Traceable Theft Protection $399 They tell you they are mandatory but everything online counters that. Regardless, as soon as I see non advertised fees added at the end, my business is lost. I’m not really angry, just annoyed. There are local dealers that are more transparent. I’m just hoping I can give someone a heads up on their practices. This was my first time at a Kenny Ross so I now know to go elsewhere. More

Report | Print

Kenny Ross was very helpful when it came time to trade in my CX-5. They answered all my questions, and guided me through the purchase process. my CX-5. They answered all my questions, and guided me through the purchase process. More

by jameslucasjr127 Verified Customer Verified Customer

Report | Print

We’ve been dealing with Kenny Ross Mazda over 15 years now. Sales or service, if you’re not satisfied, they’ll fix it. now. Sales or service, if you’re not satisfied, they’ll fix it. More

by JMSCLAGO Verified Customer Verified Customer

Report | Print

Good experience and Mike was really helpful. Everyone there was very nice. I will be going back there. Everyone there was very nice. I will be going back there. More

by jhall40 Verified Customer Verified Customer

Report | Print

Our 2nd purchase from Kenny Ross Mazda. Fantastic buyer experience! Michael Jones was extremely informative and helpful throughout the purchase of our Lexus RX. Fantastic buyer experience! Michael Jones was extremely informative and helpful throughout the purchase of our Lexus RX. More

by norwinsportsdad Verified Customer Verified Customer

Report | Print