Dealership Experience
13 yrs, 8 mos
Industry Experience
35 yrs, 3 mos
563 Reviews
Write a Review563 Reviews of Michael Kayes
April 08, 2019
Outstanding Service Time and Time again The staff is informative and friendly. The service wait time and prices are fair. I highly recommend this dealership. I have had all 3 of my VWs servi The staff is informative and friendly. The service wait time and prices are fair. I highly recommend this dealership. I have had all 3 of my VWs serviced here and wouldn’t have it any other way. More
Other Employees Tagged: Pete Capriotti , Melissa Burns, Ginny Polizzi
April 08, 2019
Legendary Service Normally my experiences with front desk attendants have been brief, casual and snubish. Ginny was very friendly and welcoming, my whole experience wit Normally my experiences with front desk attendants have been brief, casual and snubish. Ginny was very friendly and welcoming, my whole experience with her was as if I have known her for years. Love that keep it up. She took her time to explain to me the technician 's findings and the recommendations. In fact more persons of such good customer service abilities have to be deployed to many front desk. More
Other Employees Tagged: Melissa Burns, Tom Pittman, Ginny Polizzi
March 29, 2019
Perfect service Friendly staff, good loaners car, and that feeling of getting back into your car with confidence. For smaller services the waiting room is a good plac Friendly staff, good loaners car, and that feeling of getting back into your car with confidence. For smaller services the waiting room is a good place to be. More
Other Employees Tagged: Pete Capriotti, Rick Valnoski, Ron Demaskey, Sohail Morris , Melissa Burns, Danielle Dunn, Tom Pittman, Ginny Polizzi, Kevin Zanoni
February 20, 2019
Flat tire, got to get to work Team had me in quickly, set time expectations clearly, and had me off to work ASAP in a clean car. Solid work all thank you Team had me in quickly, set time expectations clearly, and had me off to work ASAP in a clean car. Solid work all thank you More
Other Employees Tagged: Pete Capriotti , Melissa Burns, Tom Pittman
February 20, 2019
Excellent service. Service was great. Employee was very friendly and helpful. The service was completed in a timely manner. Waiting area was clean and comfortable. Th Service was great. Employee was very friendly and helpful. The service was completed in a timely manner. Waiting area was clean and comfortable. Thank you. More
Other Employees Tagged: Melissa Burns, Tom Pittman, Ginny Polizzi
February 12, 2019
Oil change and tire rotation Mike was very helpful courteous. Guys seem pretty busy but you were able to give me out with in about an hour and a half even though the wait time wa Mike was very helpful courteous. Guys seem pretty busy but you were able to give me out with in about an hour and a half even though the wait time was three hours. Thanks More
February 11, 2019
Excellent Service Prompt and courteous service. My car was picked up and a loaner car was delivered. The timing was perfect for pick up and delivery. Communication w Prompt and courteous service. My car was picked up and a loaner car was delivered. The timing was perfect for pick up and delivery. Communication with the service department was outstanding. More
Other Employees Tagged: Tom Pittman
February 11, 2019
Great service I travel 30+ minutes to this location because of the service I receive and the quality of the workmanship. I’ve been coming here for 10 years and will I travel 30+ minutes to this location because of the service I receive and the quality of the workmanship. I’ve been coming here for 10 years and will continue More
Other Employees Tagged: Melissa Burns, Tom Pittman, Ginny Polizzi
February 07, 2019
Great service Customer service is efficient, detailed oriented and human. I have had the chance to do both test drive of a used and new Jetta and the 10k mikes serv Customer service is efficient, detailed oriented and human. I have had the chance to do both test drive of a used and new Jetta and the 10k mikes service of my Atlas. More
Other Employees Tagged: Pete Capriotti , Melissa Burns
February 06, 2019
Excellent service from start to finish The staff was very friendly and helpful, timing was great, thoroughly explained all repairs and recalls on both of my vehicles. Overall a great exper The staff was very friendly and helpful, timing was great, thoroughly explained all repairs and recalls on both of my vehicles. Overall a great experience. Would highly recommend! More
Other Employees Tagged: Melissa Burns, Tom Pittman, Ginny Polizzi
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