From the moment we walked into Longo Toyota, we truly
felt taken care of. Michael Kim was referred to us by a close friend after our uncle, Tony Hua, was no longer with the company, and we couldn’t have
felt taken care of. Michael Kim was referred to us by a close friend after our uncle, Tony Hua, was no longer with the company, and we couldn’t have asked for a better experience. Michael was absolutely amazing! He took the time to walk us through every single detail, answered all of our questions with patience, and kept me informed every step of the way while we waited for my desired Camry to arrive. His communication, professionalism, and genuine care made what can often be a stressful process feel smooth and exciting instead.
When Michael had a 4pm appointment, Ken Tang stepped in to help us with the remainder of the process. Ken knew my uncle, which made the experience feel even more personal, and he matched Michael’s level of excellence perfectly. He was just as attentive, kind, and thorough, making sure nothing was rushed and that we felt completely comfortable and confident before moving forward.
Elise was incredible during the financing portion as well. She explained everything clearly, made the paperwork process feel easy and stress-free, and went above and beyond to make sure we understood all of our options and felt great about our final decisions.
We are beyond grateful for the amazing partnership and teamwork between Michael, Ken, and Elise. Their professionalism, warmth, and genuine care truly set Longo Toyota apart. This wasn’t just a car purchase, it was an experience we’ll always remember. Thank you all for making it so special!
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by Phyllis
Other Employees Tagged:
Ken Tang
, Elise Fong
Feb 02, 2026 -
Longo Toyota responded
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Michael, Ken, and Elise provided such attentive, professional, and caring service throughout your Camry purchase. It means a lot to us that their teamwork made the process smooth, enjoyable, and memorable for you. We truly appreciate your kind words and are grateful you chose Longo Toyota—we look forward to serving you again in the future! Team Longo Toyota
Every was great and he explain the difference on the
Tacoma trucks. He brought out the color of truck I was looking for from the back parking lot.
Tacoma trucks. He brought out the color of truck I was looking for from the back parking lot.
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by Jesseraider1
Jan 19, 2026 -
Longo Toyota responded
t’s great to hear that everything went smoothly and that the differences between the Tacoma trucks were clearly explained. Taking the time to show the exact color you were looking for is all part of making the process easier and more enjoyable. We look forward to assisting you again in the future. Enjoy what you drive - Team Longo Toyota
Amazing customer service, trustworthy, and quality
products. I know they will always deliver when and what I need.
products. I know they will always deliver when and what I need.
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by Kim.glaze3
Dec 29, 2025 -
Longo Toyota responded
Thank you for your wonderful feedback! We’re so glad to hear that the team provided excellent service. Thank you for your continued support, we wish you a wonderful year ahead - Team Longo
A very good experience, great staff.
Good prices. And very trustworthy.
And welcome Mr. Fan.
Good prices. And very trustworthy.
And welcome Mr. Fan.
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by tsingerman
Other Employees Tagged:
Mr. Micheal Fan
Dec 23, 2025 -
Longo Toyota responded
Thank you for your kind words! We’re glad you had a great experience and appreciate your trust. Best wishes for a wonderful holiday season and a prosperous New Year.
Michael was very helpful in making sure we found the
right truck that was in our budget
right truck that was in our budget
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by Ecuevasjr94
Dec 22, 2025 -
Longo Toyota responded
Thank you so much for sharing your experience! We’re delighted to hear that Micheal took such great care of you and worked hard to find a deal that fit your needs. Best wishes for a wonderful holiday season and a prosperous New Year - Team Longo
⭐⭐⭐⭐⭐
I had a great experience purchasing my new car
from this dealership. Everything was clear, professional, and straightforward from start to finish. No pressure, no hidden add-ons, and the staff ans
from this dealership. Everything was clear, professional, and straightforward from start to finish. No pressure, no hidden add-ons, and the staff answered all my questions with patience.
The car was delivered in perfect condition with very low mileage. I truly appreciate the honesty and customer service. Highly recommend this dealership! 🚗✨
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by cali_joy
Dec 15, 2025 -
Longo Toyota responded
Thank you so much for sharing your experience! We’re truly happy to hear that your car-buying journey was clear, professional, and stress-free from start to finish. Providing honest, straightforward service is very important to us. We’re glad your new car was delivered in perfect condition, and we sincerely appreciate your recommendation. Enjoy your new ride, and please don’t hesitate to reach out if we can help with anything in the future!
Have a fantastic holiday season and a Happy New Year - Team Longo
Responsive, efficient, and friendly.
They were able to procure a vehicle that was in high demand and get me in a vehicle fairly quickly
They were able to procure a vehicle that was in high demand and get me in a vehicle fairly quickly
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by Minh
Nov 17, 2025 -
Longo Toyota responded
We really appreciate you sharing these kind words! It’s great to hear that our team’s responsiveness and friendly approach made the process smooth for you, especially with a high-demand vehicle. We’re glad you were able to get on the road quickly, and we’re always here whenever you need anything Team Longo
Michael was so helpful and made the process so easy.
Thank you so much. I recommend him!!
Thank you so much. I recommend him!!
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by scevelyn04
Nov 12, 2025 -
Longo Toyota responded
Wonderful to hear Michael made things easy for you and left such a positive impression. We appreciate you sharing your experience! Team Longo
The sales person, Michael Kim, was very kind and honest.
He provides us good price and deal of my car. I really appreciate his help to get a new car
He provides us good price and deal of my car. I really appreciate his help to get a new car
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by andykim713
Oct 31, 2025 -
Longo Toyota responded
Thank you for sharing your experience! We’re thrilled Michael Kim provided honest, helpful guidance and made your car-buying experience smooth. We truly appreciate your business and hope you enjoy your new vehicle!
Conveniently located in the middle of San Gabriel Valley
and consistent with their fair customer services. I could’ve save a few dollar visiting a further location dealer, but their attentive customer servi
and consistent with their fair customer services. I could’ve save a few dollar visiting a further location dealer, but their attentive customer services kept me and my family’s business here at Longo.
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by sgv.mandy
Oct 15, 2025 -
Longo Toyota responded
At Longo Toyota, we believe car buying should be fun, easy, and all about YOU, so it’s awesome to hear we hit the mark. Enjoy every mile - Team Longo