Michael Krail | Page 53

Exceptional Service and Caring People We have recently purchased our fifth vehicle from Land Rover Princeton. We continue to return to this dealership because of the well versed, educated, We have recently purchased our fifth vehicle from Land Rover Princeton. We continue to return to this dealership because of the well versed, educated, caring and dedicated people who work there. There is no doubt that the product is a quality product. However it is the employees that has made our repeated experience at Land Rover Princeton unique. My husband and I will continue to service our cars here as well. The service department is extremely efficient with service advisors who are attentive. I highly recommend Land Rover Princeton. More

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Leasing a Land Rover The experience at your dealership was great and went very smooth. I just wish that they would through in at least one free 10,000 mile service. My la The experience at your dealership was great and went very smooth. I just wish that they would through in at least one free 10,000 mile service. My last Mercedes lease was two free and the Mercedes lease before that was $9 extra a month for two 10,000 mile service. Your Maintanence service was I found to be a very high monthly charge More

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First in class From start to finish the folks at PLR just do it right! Thank you to everyone for your incredible professionalism and personalized service. I’ve wor From start to finish the folks at PLR just do it right! Thank you to everyone for your incredible professionalism and personalized service. I’ve worked with Jorge for 9yrs., and he has directed me to fine sales people each time, no detail is ever overlooked! Thank you Jorge, Karen, Rich, Steve and Nahim for once again making the experience seem less!! Grateful customer, Erin T. More

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Range Rover Sport Lease Joel Mironov is an exemplary sales consultant, he went above and beyond to help decide on which vehicle to purchase, we decided to purchase the Range Joel Mironov is an exemplary sales consultant, he went above and beyond to help decide on which vehicle to purchase, we decided to purchase the Range Rover Sport. His knowledge of the SUV made my decision stress free. We really appreciate Joel's expertise and look forward to future purchases. Thank you again Ron and Debbie Z. Many thanks to Jorge, Mike and Rich. Service Department is also outstanding!!! More

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As always......outstanding I have dealt with MANY dealerships in the past and this dealership is second to NONE!! My first experience was when I went to them with a RR that I di I have dealt with MANY dealerships in the past and this dealership is second to NONE!! My first experience was when I went to them with a RR that I did NOT buy from them. They treated me as if I bought the car from them. The service was so outstanding that when I went to buy my 2016 RR, I didn’t even think about going anywhere else. Jorge had Karen help me and she was fantastic!! Cut to Dec 2018, and basically, the whole dealership was trying to find me a car (every dealership was SOLD OUT) I was looking to lease a 2019 RR sport dynamic and no one had one. Karen knew I only wanted an all black exterior and never once tried to try to sway me into getting a different color. She worked tirelessly trying to get me a car. I ended up going in to see Karen where I saw management in jorge’s office all working searching to get me a car. Karen ended up showing me a 2019 triple black full size RR that she knew I’d fall in love with. She KNOWS her customer!! Michael in finance got me an amazing deal (wasn’t easy) and Karen got me the most beautiful RR. And.... the entire dealership did it with smiles. Karen is personable, HONEST and a true professional!! I’m in sales so I can say with 100% confidence, don’t go anywhere else. Karen is the best! The whole dealership gets 5 stars!! More

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2nd Range Rover This is the second Range Rover I've had and enjoyed the experience. Working with Karen is always a pleasure and the manager Jorge is a really nice guy This is the second Range Rover I've had and enjoyed the experience. Working with Karen is always a pleasure and the manager Jorge is a really nice guy. they always remember you and your family and it feels like doing business with friends. Also a mention for Carlos in service, who also goes above and beyond and Michael the finance guy, who doesn't push anything on you and guides you through the process. A well run organization. More

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Amazing experience I just picked up my third Range Rover Sport and my second SVR. There are several dealers closer to my home, but none can match Princeton's commitment I just picked up my third Range Rover Sport and my second SVR. There are several dealers closer to my home, but none can match Princeton's commitment to excellence. The entire team did an amazing job. This was by far the easiest purchase. From sales to financing, completely painless. The service team always see that any issues that arise, are corrected the first time in a timely manner. Keep up the great work. More

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Excellent all the way around Excellen all departments sales, service,, delivery, finance, great cust service and attention to detail and needs, supportive in all areas, true cust Excellen all departments sales, service,, delivery, finance, great cust service and attention to detail and needs, supportive in all areas, true cust service will always be a customer More

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Awesome Experience Everyone was so friendly!!! When I had a question, they always had an answer. In the near future, I can totally seeing myself buying another car from Everyone was so friendly!!! When I had a question, they always had an answer. In the near future, I can totally seeing myself buying another car from them!! More

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Pleasant, no pressure experience I really appreciated my Sales Rep Joel. He seemed genuinely honest and took the time to explain the car, my options and the process. I brought my fa I really appreciated my Sales Rep Joel. He seemed genuinely honest and took the time to explain the car, my options and the process. I brought my family in to see the car and the gentleman that helped us that evening seemed disinterested and too busy for a test drive. The gentleman, Mike, in Financing was very pleasant and explained the options. Finally, the gentleman that explained the car once I purchased was very knowledgeable and patient. There were a couple of cosmetic issues that the service team took care of immediately. Thank you for the opportunity to provide feedback. More

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