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Michael Lindner
Michael Lindner at Ken Ganley Kia Mentor

Michael Lindner

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.7
94 Reviews

Dealership Experience

3 yrs, 4 mos

4.7

94 Reviews

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94 Reviews of Michael Lindner

June 27, 2025

Dealership Rating
Employee Rating

They wouldn't honor the warranty that was given by them when I bought my car. So I will never ever do business with Kia Again and neither will my family and I will make it known to others also DO NOT BUY A More

by luvmy_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy

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Jun 28, 2025

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 26, 2025

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Employee Rating

The service staff are friendly and respectful. As well as the front office. Thank you. More

by maria.lariche528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy

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Jun 27, 2025

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

Dealership Rating
Employee Rating

I have a great experience with this dealership from start to finish 😊😊😊😊 very professional and friendly I will be back More

by Officer502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Lindner

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Jun 27, 2025

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

Dealership Rating
Employee Rating

My service advisor, Michael was very helpful and kind. He explained how to use the compass. More

by bernsumer99
Recommend Dealer
Yes
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Jun 10, 2025

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

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Employee Rating

Amazing customer service. Was very polite and was to get the problem resolved in a timely manner More

by melissa.dixon710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy

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May 19, 2025

Ken Ganley Kia Mentor responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2025

Dealership Rating
Employee Rating

Great service with smiling faces! Always take my car to Ganley, because I always get great service! More

by tree101457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2025

Ken Ganley Kia Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Dealership Rating
Employee Rating

Professional, prompt, courteous but rather expensive. That is all I have to say. Conveniently located More

by Justa_road_dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy

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Apr 17, 2025

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

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Employee Rating

They were very friendly and kept you aware of the waiting for the vehicle thanks More

by mscoleone88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy

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Apr 18, 2025

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Dealership Rating
Employee Rating

Top shelf service and beyond professional. It’s just the pricing that keeps this from being a perfect score. Higher pricing is expected at dealerships. But pricing here seems a bit excessive. More

by Bof3820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy , Dee is wonderful!

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Feb 21, 2025

Ken Ganley Kia Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 17, 2025

Dealership Rating
Employee Rating

Did not call back after leaving 2 messages about the messages that is coming up on my panel. More

by sherryc1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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