Michael Lombrozo | Page 9

Recently had the pleasure of working with Michael Lombrozo @ Ocean Cadillac Dealership. From the moment I stepped into the showroom, Michael's professionalism and knowledge were evident. He took the Lombrozo @ Ocean Cadillac Dealership. From the moment I stepped into the showroom, Michael's professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me through the entire process. Michael was incredibly patient and never made me feel rushed or pressured. He answered all my questions and provided valuable insights about the vehicles I was interested in. His expertise helped me make informed decisions. Throughout negotiations, Michael displayed exceptional negotiation skills, ensuring I received a fair price for my new car. What impressed me most about Michael was his genuine desire to ensure customer satisfaction. He ensured every aspect of my trade was handled seamlessly. leaving no room for any concern or uncertainties. I would highly recommend Michael to anyone looking to buy or lease a car. His dedication, professionalism, and customer service truly set him apart from others in the industry. Thank you again, Michael, for making my experience enjoyable! More

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Michael at Ocean Cadillac is exceptional. Their knowledge, honesty, and customer-focused approach made my car-buying experience smooth and enjoyable. Highly recommend! Their knowledge, honesty, and customer-focused approach made my car-buying experience smooth and enjoyable. Highly recommend! More

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Best Cadillac dealership in Miami! This is my first review ever but I just had to share this amazing experience. I had my vehicle at another dealership getting worked on. The vehicle s This is my first review ever but I just had to share this amazing experience. I had my vehicle at another dealership getting worked on. The vehicle sat for over a month, without any communication at all from the service “advisor”. Finally got through to a live person who claimed the part was in back order. I couldn’t take it anymore and called up Mike at Ocean Cadillac. He sent a tow truck who picked up my vehicle and towed it to Ocean Cadillac’s service department within hours! The very next day Ocean Cadillac’s service department diagnosed the issue and I received a call that my vehicle was ready by the end of the day!!! I didn’t even have to go pick it up. They delivered the car to my home!!! I promise you this is a real story. Mike is more than a sales guy, he’s a problem solver and asset to your network. Thank you to Mike, the service department and amazing team at Ocean Cadillac who know what customer service is all about More

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Best in class- under promised and way over Delivered. I had a custom built car- I go for about it and he was always in contact with me updating me on all key moments. He will be my car guy for life! I had a custom built car- I go for about it and he was always in contact with me updating me on all key moments. He will be my car guy for life! Thx Mike. More

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Really good and hard working salesman! Got a great deal because of his help and he always keeps in touch and answers questions. He works in a fast pace and gets things done quickly. It was Got a great deal because of his help and he always keeps in touch and answers questions. He works in a fast pace and gets things done quickly. It was a great experience buying a vehicle. More

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One of the most easiest and smoothest purchases I’ve made. My sales man, Michael Lombrozo was one of the best people I’ve dealt with. From the first inquiry until closing docs were signed, he made. My sales man, Michael Lombrozo was one of the best people I’ve dealt with. From the first inquiry until closing docs were signed, he was super communicative and always available. Will be purchasing my wife’s new vehicle from him in the next 4 months. Thanks again brother. More

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The dealership is extraordinary with the museum, cafe, details to cleanliness and customer support. Everyone is very professional and friendly. details to cleanliness and customer support. Everyone is very professional and friendly. More

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He was a very good seller, he demmostrate an excellent actitud, motivated to sell he makes customer to fell very important actitud, motivated to sell he makes customer to fell very important More

by javier_1255 Verified Customer Verified Customer

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Ocean Cadillac was the only dealership that could make my 2024 CT5 purchase dreams come true, in a viable time frame. Where other dealerships couldn't get it done for months or told me not at all...I got my 2024 CT5 purchase dreams come true, in a viable time frame. Where other dealerships couldn't get it done for months or told me not at all...I got exactly what I wanted in design--better, even--when it was all said and done. The staff was gracious, accommodating, and inviting. Now...my salesman--Michael Lombrozo. This man made my experience as seamless as possible to get me behind the wheel of this gorgeous vehicle. He went above and beyond to make me happy and satisfied with the deal. Whether it was small details and incidentals during our conversations that made a personal connection between client and salesman, or a full-on history lesson within the dealer museum showroom while we waited for paperwork to be drawn up. He's a master of his craft and a showman to boot. He even rolled out the red carpet--LITERALLY. And walked me to my new sleek ride...complete with a red bow and pictures. I was in awe at a beautiful surprise and all the effort he put through even before I got behind the wheel to make sure it was PERFECT. His efforts should be appreciated, and thank you to him and Ocean Cadillac. More

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Michael was so easy to work with and I loved it wasn't a pressured experience. He followed through with questions in a professional manner. Thank you Michael. pressured experience. He followed through with questions in a professional manner. Thank you Michael. More

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