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Michael Lott

Overview Reviews (32) Inventory (160)

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Michael Lott

Michael Lott | Page 4

sales

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.5

32 Reviews

Overview Reviews (32) Inventory (160)

Industry Experience

12 yrs, 7 mos

4.5

32 Reviews

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32 Reviews of Michael Lott

September 17, 2025

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Employee Rating

Extremely horrible service here at this location they wouldn’t honor vehicle warranty to repair a brake line that failed and without any investigation claimed it was rodent damage. There were no other si wouldn’t honor vehicle warranty to repair a brake line that failed and without any investigation claimed it was rodent damage. There were no other signs that it could have been rodents. They came out with an absurd price to get it repaired. More

by JORGECORTEZ39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: John H Howard

Sep 18, 2025 -

Sierra Honda responded

Jorge, I'm really sorry our efforts did not meet your expectations. We know how frustrating it can be to have to deal with issues like this. All we want to do is keep you informed and aware of your options before you decide on what to do. If I can help you in any way, please reach out to me. I'd be happy to discuss this in more detail with you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

September 14, 2025

Dealership Rating

Employee Rating

Had a great experience with this dealership. Karen made the whole process smooth and enjoyable. 10/10 would recommend Karen and the dealership to others. Karen made the whole process smooth and enjoyable. 10/10 would recommend Karen and the dealership to others. More

by stacyma1214

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tom Redd, Karen Goodwin

Sep 15, 2025 -

Sierra Honda responded

Stacy, we're delighted Karen and the Sierra Honda team provided you with a 10/10 experience worth recommending. We truly appreciate you telling us what you liked about our dealership. Please come see us whenever we may be of service to you again.

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