Michael Lutz

Warm and inviting! Great staff. My Sales Consultant Erik Espinoza did a great job snagging me a great deal. All sales managers kind, polite, and coordinated. Highly rec Great staff. My Sales Consultant Erik Espinoza did a great job snagging me a great deal. All sales managers kind, polite, and coordinated. Highly recommend Clay Cooley's Volkswagen of Richardson. I will certainly return in the future for more vehicles. More

by erik41410 Verified Customer Verified Customer

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An absolute great experience. Courtesy of a sales person professionalism of a sales manager is what made me go back and buy the vehicle from Clay Cooley thank you very much to eve Courtesy of a sales person professionalism of a sales manager is what made me go back and buy the vehicle from Clay Cooley thank you very much to everyone. More

by islamabouelenin Verified Customer Verified Customer

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We liked our experience except for one of the guys. He had an attitude and wasn’t nice. He had an attitude and wasn’t nice. More

by sldfw Verified Customer Verified Customer

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Sold me a car with existing issues. Blamed it on me for putting the required gas in.told me they fixed it . Thirty minutes after picking it up after being in the service dept for a week Blamed it on me for putting the required gas in.told me they fixed it . Thirty minutes after picking it up after being in the service dept for a week days after purchasing I almost got hit by a truck because the car was not fixed even with the “right “ gas from them. Now no new car and anxiety purchasing another from this experience. Oh and the GM ED HICKS sarcastically states “sorry you almost died” and hangs up in my face . More

by tanasha.clemons Verified Customer Verified Customer

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Kyle was great! He listened and found us exactly what we needed. The process was smooth and easy. He listened and found us exactly what we needed. The process was smooth and easy. More

by erchnea Verified Customer Verified Customer

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Great facility, great people willing to hep you! ! I am a loyal Clay Cooley customer! ! I am a loyal Clay Cooley customer! More

by troyroland1 Verified Customer Verified Customer

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Moises was our salesman. He was great! Our entire experience was hands down the best car buying experience we have ever had! Very thankful for the entire team at Clay Cooley He was great! Our entire experience was hands down the best car buying experience we have ever had! Very thankful for the entire team at Clay Cooley Richardson More

by craigwburgess1984 Verified Customer Verified Customer

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Everything went well I have no complaints. I picked up the car on Sunday. Come back Monday and did the deal. I picked up the car on Sunday. Come back Monday and did the deal. More

by 18JKT1970 Verified Customer Verified Customer

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Mr.Hicks did above and beyond he went beyond of what a customer needs. He took time explained to me how my purchase was. Also he is a very experienced and was able to breakdown my contract in detail. I am customer needs. He took time explained to me how my purchase was. Also he is a very experienced and was able to breakdown my contract in detail. I am forever grateful for Mr.Hicks going beyond expectations to make my purchase a very special experience. A million thank you’s would not be enough. Simona Thomas More

by Simonathomas1226 Verified Customer Verified Customer

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I rated my experience 5 stars because the entire process was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was att was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was attentive, professional, and made the car-buying experience enjoyable. I appreciate the transparency and effort from the team at Clay Cooley VW of Richardson. More

by kdominguez Verified Customer Verified Customer

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