
Michael Lutz
New Car Director
Clay Cooley Volkswagen Of Richardson
300 N Central Expy
Richardson, TX 75080
61 Reviews
Write a Review61 Reviews of Michael Lutz
April 30, 2025
An absolute great experience. Courtesy of a sales person professionalism of a sales manager is what made me go back and buy the vehicle from Clay Cooley thank you very much to eve Courtesy of a sales person professionalism of a sales manager is what made me go back and buy the vehicle from Clay Cooley thank you very much to everyone. More
Other Employees Tagged: Kaelon Burks , Erik Espinoza
April 30, 2025
We liked our experience except for one of the guys. He had an attitude and wasn’t nice. He had an attitude and wasn’t nice. More
Other Employees Tagged: Nicholas Tucci, Billy Smith
April 25, 2025
Sold me a car with existing issues. Blamed it on me for putting the required gas in.told me they fixed it . Thirty minutes after picking it up after being in the service dept for a week Blamed it on me for putting the required gas in.told me they fixed it . Thirty minutes after picking it up after being in the service dept for a week days after purchasing I almost got hit by a truck because the car was not fixed even with the “right “ gas from them. Now no new car and anxiety purchasing another from this experience. Oh and the GM ED HICKS sarcastically states “sorry you almost died” and hangs up in my face . More
Other Employees Tagged: Michael Peace, Dylan Suarez, Okla Ogwudile , Ed hicks
April 18, 2025
Kyle was great! He listened and found us exactly what we needed. The process was smooth and easy. He listened and found us exactly what we needed. The process was smooth and easy. More
Other Employees Tagged: Kyle Heintzelman
April 14, 2025
Great facility, great people willing to hep you! ! I am a loyal Clay Cooley customer! ! I am a loyal Clay Cooley customer! More
Other Employees Tagged: Nicholas Tucci, Dylan Suarez
April 09, 2025
Moises was our salesman. He was great! Our entire experience was hands down the best car buying experience we have ever had! Very thankful for the entire team at Clay Cooley He was great! Our entire experience was hands down the best car buying experience we have ever had! Very thankful for the entire team at Clay Cooley Richardson More
Other Employees Tagged: Moises
March 28, 2025
Everything went well I have no complaints. I picked up the car on Sunday. Come back Monday and did the deal. I picked up the car on Sunday. Come back Monday and did the deal. More
Other Employees Tagged: Quinlon Case, Nicholas Tucci, Kyle Heintzelman
March 12, 2025
Mr.Hicks did above and beyond he went beyond of what a customer needs. He took time explained to me how my purchase was. Also he is a very experienced and was able to breakdown my contract in detail. I am customer needs. He took time explained to me how my purchase was. Also he is a very experienced and was able to breakdown my contract in detail. I am forever grateful for Mr.Hicks going beyond expectations to make my purchase a very special experience. A million thank you’s would not be enough. Simona Thomas More
Other Employees Tagged: Ed Hicks, Kaelon Burks
February 21, 2025
I rated my experience 5 stars because the entire process was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was att was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was attentive, professional, and made the car-buying experience enjoyable. I appreciate the transparency and effort from the team at Clay Cooley VW of Richardson. More
Other Employees Tagged: Nicholas Tucci , Anthony Zahirniak, Mark Thede
February 14, 2025
Best dealership in Dallas by far. From the beginning you are greeted by the staff before even stepping inside. Sales people are very friendly. And please ask for Mark! He is the best From the beginning you are greeted by the staff before even stepping inside. Sales people are very friendly. And please ask for Mark! He is the best in the business. Will be a returning customer. More
Other Employees Tagged: Mark Thede


