Michael Lutz
Michael Lutz at Clay Cooley Volkswagen Of Richardson
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Michael Lutz

New Car Director

Clay Cooley Volkswagen Of Richardson

300 N Central Expy
Richardson, TX 75080

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Michael Lutz

April 30, 2025

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Employee Rating

An absolute great experience. Courtesy of a sales person professionalism of a sales manager is what made me go back and buy the vehicle from Clay Cooley thank you very much to eve More

by islamabouelenin
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Recommend Dealer
Yes

Other Employees Tagged: Kaelon Burks , Erik Espinoza

April 30, 2025

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Employee Rating

We liked our experience except for one of the guys. He had an attitude and wasn’t nice. More

by sldfw
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Tucci, Billy Smith

April 25, 2025

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Sold me a car with existing issues. Blamed it on me for putting the required gas in.told me they fixed it . Thirty minutes after picking it up after being in the service dept for a week More

by tanasha.clemons
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Recommend Dealer
No

Other Employees Tagged: Michael Peace, Dylan Suarez, Okla Ogwudile , Ed hicks

April 18, 2025

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Kyle was great! He listened and found us exactly what we needed. The process was smooth and easy. More

by erchnea
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Heintzelman

April 14, 2025

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Great facility, great people willing to hep you! ! I am a loyal Clay Cooley customer! More

by troyroland1
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Tucci, Dylan Suarez

April 09, 2025

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Employee Rating

Moises was our salesman. He was great! Our entire experience was hands down the best car buying experience we have ever had! Very thankful for the entire team at Clay Cooley More

by craigwburgess1984
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Recommend Dealer
Yes

Other Employees Tagged: Moises

March 28, 2025

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Everything went well I have no complaints. I picked up the car on Sunday. Come back Monday and did the deal. More

by 18JKT1970
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Recommend Dealer
Yes

March 12, 2025

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Mr.Hicks did above and beyond he went beyond of what a customer needs. He took time explained to me how my purchase was. Also he is a very experienced and was able to breakdown my contract in detail. I am More

by Simonathomas1226
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ed Hicks, Kaelon Burks

February 21, 2025

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Employee Rating

I rated my experience 5 stars because the entire process was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was att More

by kdominguez
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Tucci , Anthony Zahirniak, Mark Thede

February 14, 2025

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Employee Rating

Best dealership in Dallas by far. From the beginning you are greeted by the staff before even stepping inside. Sales people are very friendly. And please ask for Mark! He is the best More

by jehesmir
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Thede

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