Michael Lyons | Page 8

5-star service Within days of purchasing a new E400C, I was scheduled to have the Diamond Finish applied to the interior and exterior. I didn't have to initiate the Within days of purchasing a new E400C, I was scheduled to have the Diamond Finish applied to the interior and exterior. I didn't have to initiate the call. Work was completed exactly as Michael Lyons had explained to me -- and the loaner car served its purpose. Everything went smoothly. More

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Service Even though I live in Dayton Ohio I bring my car to Crown in Dublin Ohio mainly because of my service representative Michael Lyons. He is very thoroug Even though I live in Dayton Ohio I bring my car to Crown in Dublin Ohio mainly because of my service representative Michael Lyons. He is very thorough in communicating with me about the details of the service. So, even though I believe your service fees are over priced, I will still bring my car to your location as long as Michael works there. Thanks Marino More

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Maintenance Appointment for Recall Fix I have worked with Michael Lyons as my service consultant for my maintenance needs and he has been great to work with. I bought my C300 there a littl I have worked with Michael Lyons as my service consultant for my maintenance needs and he has been great to work with. I bought my C300 there a little over 2 years ago and have been very happy with everything. More

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Great dealership I've owned Mercedes for the last 25 years and I've always taken them this dealership. Mike Lyons is terrific to work with. He's efficient, organized, I've owned Mercedes for the last 25 years and I've always taken them this dealership. Mike Lyons is terrific to work with. He's efficient, organized, friendly, and knowledgeable. The service on the vehicle is always done in a timely fashion and I've never had occasion to take the car back because something wasn't done right. More

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It was great, stress free energy throughout! The service and atmosphere throughout the process fixing my Mercedes was superb quality. Time frame, work needed, and communication was amazing. I kne The service and atmosphere throughout the process fixing my Mercedes was superb quality. Time frame, work needed, and communication was amazing. I knew exactly what was happening every step, which in turn, provided needed piece of mind. Thank you! More

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Crown Service Department Michael Lyons did an excellent job for me both in terms of getting my car serviced and arranging a loaner vehicle. He also communicated very well and Michael Lyons did an excellent job for me both in terms of getting my car serviced and arranging a loaner vehicle. He also communicated very well and advised me when my car was ready to be picked up. More

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Great Customer Service My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my vehic My experience in the Service Department was stress free all because Michael Lyons. From the very beginning his focus was on making sure that my vehicle was taken care of properly and that I was not inconvenienced during this process. I appreciate the service that I received. I highly recommend Crown Eurocars of Dublin. Linda Wright More

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customer service orientation Mike is the most service oriented person I have ever dealt with in any dealership. I do not want to work with anyone else. He has done a great job f Mike is the most service oriented person I have ever dealt with in any dealership. I do not want to work with anyone else. He has done a great job for me over the years. He is just terrific! More

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Great Service Michael Lyons did a terrific job. Quick and timely communication (by text no less). Loaner car was perfect. Everything done on time without a hitch. Michael Lyons did a terrific job. Quick and timely communication (by text no less). Loaner car was perfect. Everything done on time without a hitch. He personifies "Mercedes." More

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Great service overall - Mike is excellent! Steven did a great job providing an overview of the AMG even though I purchased at a dealership in AZ. That is great service. Michael is always prof Steven did a great job providing an overview of the AMG even though I purchased at a dealership in AZ. That is great service. Michael is always professional when I take the car in for service. Well done! More

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