Michael Mack | Page 21

I am more than satisfied with the service I received this weekend! Thank you so much for the care and the great service! I was also satisfied the way everything was explained to me. weekend! Thank you so much for the care and the great service! I was also satisfied the way everything was explained to me. More

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Good fast service Love the experience and the people are all friendly would tell anyone to go to Brandon Honda and would buy another car there all friendly would tell anyone to go to Brandon Honda and would buy another car there More

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The service was great! Michael Mack was very helpful and attentive, I had a major service that required many hours, he was very determined to help me at all times. My car is ready for the next 30,000 miles attentive, I had a major service that required many hours, he was very determined to help me at all times. My car is ready for the next 30,000 miles to come, Thank you Brandon Honda Team. More

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Michael Mack in service Dpto is very proffesional his they offer a visa with 50 dollars I STILL WAITING IF I GIVE A GOOD SURVEY BUT THEY NEVER SEND ME ANY CARDS I SINK IS STAFF FOR THE COSTUMERS they offer a visa with 50 dollars I STILL WAITING IF I GIVE A GOOD SURVEY BUT THEY NEVER SEND ME ANY CARDS I SINK IS STAFF FOR THE COSTUMERS More

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Team works great together to provide a very professional and time friendly service. Service department educates customers about services and recommendations to keep vehicle in top shape and time friendly service. Service department educates customers about services and recommendations to keep vehicle in top shape More

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CRV in for 30K service - delivered and was ready prior to promised time. Service advisor Michael Mack was very thorough and kept me up to date on status and explained all details of service inclusive of cost promised time. Service advisor Michael Mack was very thorough and kept me up to date on status and explained all details of service inclusive of costs -,great job all round by Michael and service team More

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Best Customer Service ever! We contacted the Honda Service department after having been told by an oil change shop that our front axle was leaking. We were getting ready for a 5 We contacted the Honda Service department after having been told by an oil change shop that our front axle was leaking. We were getting ready for a 5 day driving vacation so we wanted to make sure our Honda was in good shape. We spoke with Michael Mack and explained the situation. He told us to bring the car in and he would have it looked at, even though we didn't have an appointment. We dropped it off and after an hour "Mack" calls us back and lets us know that there is NO leak in the front axle. Wow! That is honesty and integrity! Any other shop would jump at the opportunity to make some money. And while we had it there Mack was so thorough and reminded us of some regular maintenance items that were due, which we were happy to do. We will absolutely bring our Honda back to Brandon Honda and will ask for Michael Mack every time, even if it just for an oil change. Anyone with a Honda should not go anywhere else! More

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The dealership is great. Very friendly and very clean. Employees are friendly and very courteous. Mack went out of his way to try and get my problem taken care of. The extended warrenty Co was impossibl Employees are friendly and very courteous. Mack went out of his way to try and get my problem taken care of. The extended warrenty Co was impossible and was not responsive to Mack at all. I was in Serv Dept from 9 am to 12:30 and they still had not answered his reply to fix my tire and it was covered. More

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Good service! There was a long wait time and Michael got me home to wait and had me picked up when my van was ready. me home to wait and had me picked up when my van was ready. More

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Courteous and professional service . When I scheduled the service appointment I was told my wait time was going to be one to one and a half hours. My actual wait time was around 40 mi . When I scheduled the service appointment I was told my wait time was going to be one to one and a half hours. My actual wait time was around 40 minutes. More

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