340 Reviews
Write a Review340 Reviews of Michael Mack
February 20, 2020
Mack is the best! He’s been my advisor for over a year now and always goes above and beyond. He’s easily reachable and keeps me informed about my car as it’s being worked on. I know I can always count on now and always goes above and beyond. He’s easily reachable and keeps me informed about my car as it’s being worked on. I know I can always count on him to be honest with me as well! More
February 20, 2020
Mike Mack is awesome!! He goes all out to make sure they meet your needs. I love getting my car washed for free too! Julius is good in sales I love my honda civic. meet your needs. I love getting my car washed for free too! Julius is good in sales I love my honda civic. More
Other Employees Tagged: Ryan Broome , Julius Robinson
February 19, 2020
Fast and friendly service. Been coming here for years. Never pressure on extra services. Gives you update on what you need done but does not pressure you on getting it. Highly recommended. Never pressure on extra services. Gives you update on what you need done but does not pressure you on getting it. Highly recommended. More
February 15, 2020
I went in for an oil change and tire rotation, I was taken care of like family. Mike Mack is the man! All of my needs were met, and my expectations were exceeded. taken care of like family. Mike Mack is the man! All of my needs were met, and my expectations were exceeded. More
Other Employees Tagged: Lou Artalona
February 13, 2020
Customer Service w/Michael Mack I had my car services a few weeks ago. I'm very impressed with the service. My customer service rep Michael Mack is top notch. I was estimated a 2 & I had my car services a few weeks ago. I'm very impressed with the service. My customer service rep Michael Mack is top notch. I was estimated a 2 & 1/2 hour wait and Michael promised if he can cut the wait time he would. I was there for only an hour and barely finished my sandwich when Michael came to get me. My car was ready. I've enjoyed the experience at Brandon Honda since purchasing my Honda Passport Elite last February 2019. If you're looking to purchase a brand new car or pre-owned, I highly recommend Brandon Honda. Kudos to Michael Mack and the Brandon Honda Family. Sidney Weston Honda Passport Elite More
February 11, 2020
Michael Mack treated me like family. He was very attentive to me as a client and answered all my questions. I have been serviced by him twice and will use him again. attentive to me as a client and answered all my questions. I have been serviced by him twice and will use him again. More
February 07, 2020
Great Spot for Service Everyone is very accommodating and focused on customer satisfaction at Brandon Honda. Our visit went well. I'm sure we'll be back for future service n Everyone is very accommodating and focused on customer satisfaction at Brandon Honda. Our visit went well. I'm sure we'll be back for future service needs. More
February 03, 2020
Exceptional Service Michael Mack oversaw the service for my Honda-CRV. He was attentive and thorough. The waiting area was bustling with customers and busy personnel. Sev Michael Mack oversaw the service for my Honda-CRV. He was attentive and thorough. The waiting area was bustling with customers and busy personnel. Several staff members checked in on me during my time at the dealership, including Chris Irvin. I enjoyed a really nice lunch in the Cafe. Observed a friendly exchange between every staff member who passed each other in the dealership. Everyone acknowledged one another, no matter how busy they were. That really impressed me. More
Other Employees Tagged: Christopher Irvin
January 28, 2020
Professionally Handled Service Michael Mack handled my scheduled HRV service with complete professionalism. I came in for what I was expecting to be a much larger service, Michael t Michael Mack handled my scheduled HRV service with complete professionalism. I came in for what I was expecting to be a much larger service, Michael told me that I didn't nearly need as many things done as I thought, so I was pleasantly surprised. More
January 26, 2020
Michael Mack is an exemplary employee. I have dealt with Mack, every time since coming to Brandon Honda and will not go to any other in the service department. He is professional, honest & considerate of th Mack, every time since coming to Brandon Honda and will not go to any other in the service department. He is professional, honest & considerate of the customers time. He keeps me informed, several times, of what is being done with my car and approximately when it would be ready. Every employee in the service department should be modeled after Michael Mack. More

