340 Reviews
Write a Review340 Reviews of Michael Mack
January 24, 2020
1000 miles away and I was made to feel rite at home. I felt so comfortable at this dealership. My Honda was purchased up north, my next Honda will be purchased here. From the time I drove in, till my ser I felt so comfortable at this dealership. My Honda was purchased up north, my next Honda will be purchased here. From the time I drove in, till my service writer Mike said good by, I never felt more at home. Thanks Mike Mack for making that happen! More
January 24, 2020
Service on 1/21/2020 We received outstanding service from our service advisor Mr. Michael Mack.He easily took care of our request for an oil change and tire rotation. He a We received outstanding service from our service advisor Mr. Michael Mack.He easily took care of our request for an oil change and tire rotation. He also checked on our warranty for damage to the rear passenger wheel. He was able to secure authorization for the wheel replacement and ordered the wheel. This was all accomplished in about two hours. When we checked out Mr. Mack advised us about upcoming cabin filter replacement and alignment. Mr. Mack was very thorough in his approach to our concerns and listened very carefully. This made for a completely satisfying visit, More
January 23, 2020
We didn't know what to do the motor wouldn't turn over and Called Brandon Honda was great and we were lucky to get Mack as an adviser he was so good to us that's why we love Honda's. Called Brandon Honda was great and we were lucky to get Mack as an adviser he was so good to us that's why we love Honda's. More
January 21, 2020
Great Michael Mack is always responsive and organized. Great asset. He has always been helpful and never ever neglects any follow-up that is need to keep th Michael Mack is always responsive and organized. Great asset. He has always been helpful and never ever neglects any follow-up that is need to keep the customer informed and satisfied More
January 14, 2020
Exceptional, honest service I worked with Michael Mack and continue to request him as our service advisor. He has provided us with an honest assessment of our vehicle, a 2013 Hon I worked with Michael Mack and continue to request him as our service advisor. He has provided us with an honest assessment of our vehicle, a 2013 Honda CRV each time and I feel when we come away from the service that our car is safe, reliable, and the useful life has been extended. Always a great job and Mike is always on top of every detail. More
January 10, 2020
Excellent product along with excellent customer service We purchased a CRV yseterday and originally went in for a nail in the tire. While waiting we were offered a deal we could not pass up. A new car with We purchased a CRV yseterday and originally went in for a nail in the tire. While waiting we were offered a deal we could not pass up. A new car with improved technology while keeping the same payment we were already paying. From the service department Michael Mack, to the salesman Gary, to the finance man (sorry can't remember his name) to the person that taught me the technology,Benny Mosqueda we could not have been treated better! They all receive the highest score possible! , More
Other Employees Tagged: Joey Picos, Salesman Gary Jarrell, Benny Mosqueda both of who were excellent!!
January 10, 2020
As usual, great care and service I have leased 3 new vehicles from Brandon Honda. I have been buying or leasing new cars since 1972. Brandon Honda, by far, is the best dealership I h I have leased 3 new vehicles from Brandon Honda. I have been buying or leasing new cars since 1972. Brandon Honda, by far, is the best dealership I have ever dealt with. From sales to service, no one has even come close. More
January 09, 2020
Michael Mack was very kind and thorough when helping me with my service needs. I was well taken care of in a timely manner and he went above and beyond to explain things he to me and even actually tell me with my service needs. I was well taken care of in a timely manner and he went above and beyond to explain things he to me and even actually tell me good things about my car that I was unaware of. Excellent employee! More
January 07, 2020
I had my 2016 Honda Accord sport services on January 6 at Brandon Honda. Michael Mack was my technician and he was extremely thorough and professional. He was able to explain some features of my extended war Brandon Honda. Michael Mack was my technician and he was extremely thorough and professional. He was able to explain some features of my extended warranty that I was not familiar with and it saved me quite a bit of time and money. I appreciate his expertise and attention to detaik More

