Michael Mack | Page 29

Super expensive for services If I had not had my car towed there, I would have never agreed to the outrageous price of $1,096 to replace the starter on my 2006 Odyssey. The part w If I had not had my car towed there, I would have never agreed to the outrageous price of $1,096 to replace the starter on my 2006 Odyssey. The part was $616 and the rest was labor, and approx $124.25/hr! After writing to the dealer and they reached out to hear my concerns, we reached a workable solution that would keep me as their future customer. I commended them for listening to the feedback and willingness to work with the customers hence the more favorable rating! More

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Great! This dealership is great. Very efficient and friendly. From the moment you pull in to the time you check out great service. Michael reviews my car h This dealership is great. Very efficient and friendly. From the moment you pull in to the time you check out great service. Michael reviews my car history and future needs as well as any recalls that me be needed. This is greatly appreciated. Thank you. More

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Oil change / tire check I came for an oil change. i wasn’t expecting to have to buy new tires but Michael Mack made it as painless as possible. I came for an oil change. i wasn’t expecting to have to buy new tires but Michael Mack made it as painless as possible. More

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Oil Change Great experience,I came in for a regular service for my 2015 CR-V and trust that all will be taken care of in my best interest. Great experience,I came in for a regular service for my 2015 CR-V and trust that all will be taken care of in my best interest. More

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excellent customer service and quality work. Excellent customer service. Quality work at a resonable price. Was in a hurry and they worked as fast as possible to get my car done and me out the do Excellent customer service. Quality work at a resonable price. Was in a hurry and they worked as fast as possible to get my car done and me out the door. More

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Explained all service work needed and recommended and advised for the mileage for my vehicle and checked a problem I had with a tire on my vehicle everything was done in a timely and professional manner advised for the mileage for my vehicle and checked a problem I had with a tire on my vehicle everything was done in a timely and professional manner More

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Dropped off my 2018 Accord for service. Great service! They kept be informed from the beginning to the end. Will continue to use them. I have a dealer closer to me but I prefer to use Brandon Honda. They kept be informed from the beginning to the end. Will continue to use them. I have a dealer closer to me but I prefer to use Brandon Honda. More

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Excellent Mack was very helpful even though I didn’t have an appointment. I explained that my brother had a stroke and I was traveling from Brandon to Braden Mack was very helpful even though I didn’t have an appointment. I explained that my brother had a stroke and I was traveling from Brandon to Bradenton on a daily basis and I needed my car serviced. More

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Mack at Brandon Honda did a great job taking care of me my vehicle was in and out in less time than what was committed to. my vehicle was in and out in less time than what was committed to. More

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Thanksgiving Day drop off I had a battery that would not hold a charge. The Brandon Honda service department was willing to work my CRV into their schedule without a heads up f I had a battery that would not hold a charge. The Brandon Honda service department was willing to work my CRV into their schedule without a heads up from me. Mike Mack was kind enough to look over my CRV for additional problems beyond the battery. I really appreciate the service staff’s willingness to correct future problems BEFORE they happen. All the employees I’ve encountered strive to make me as the customer have an experience with as few hiccups as possible. More

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