Michael Malmsbury | Page 33

Going over & beyond Even though Michael didn't sell us this amazing new car he totally went over and beyond with the extra help and staying after closing time to make su Even though Michael didn't sell us this amazing new car he totally went over and beyond with the extra help and staying after closing time to make sure we were comfortable with all of the extra features and setting everything up with our vehicle. He might not have gained any financial gain from this but he has the satisfaction of knowing he helped us and he will be helpful to anyone who sees him in the furture for there next purchase. Thanks again Audrey & Renee More

Report | Print

best car buying experience I have ever had The truth is that I have not always had a great experience with this dealership. It has been mixed. but my experience the past week was extraordinari The truth is that I have not always had a great experience with this dealership. It has been mixed. but my experience the past week was extraordinarily good. All the people I worked with were exceptional. Martha was and kind and patient with me as I looked at several vehicles over a period of months. She had to leave town after I chose a vehicle, and Michael took over and was professional, thorough, and friendly. Flynt ho negotiated the price with me, and the business manager Steve were exceptional as well. They were professional, efficient, and straight forward. No one wasted my time. They went above and beyond my expectations. It was exactly the experience I want when buying a car. More

Report | Print

Thank yo Michael My son recently needed to trade his car for a more affordable used car so we went to Wilde Honda and we were helped by Michael Malmsbury. I can’t say My son recently needed to trade his car for a more affordable used car so we went to Wilde Honda and we were helped by Michael Malmsbury. I can’t say enough about the excellen treatment we received. He helped us find an accord in excellent condition with low miles that was perfect for our needs. He helped us a lot with the payment arrangements. But as all outstanding individuals do, he showed his total commitment to outstanding customer service when something went wrong. We knew up front the car was “as is” and while we purchased a mechanical package fo be protected in the event of a major problem, there are many things not covered. We left and my son was happy. Two days later the headliner completely fell off and the power steering was funky. I called Michael to see if he could help us and the service I received after that was nothing short of spectacular. He had Wilde fix everything at no cost to us and gave us a brand new loaner to use for several days. I was completely awed at the way Michael went way out of his way to make sure we were happy. He had no obligation to do any of this for us but he genuinely cares about his customers and wants them to be completely satisfied. Michael treats his customers like family and like he would want to be treated himself. It is so refreshing in this day and age to deal with a salesperson who applies zero pressure and takes the time to really understand your needs and find a solution that works for you. The first car I bought from Michael I got him as my salesman by chance. After that change was out of the picture. This last car was the fourth car I have purchased at Wilde, every one of them from Michael. Any salesperson can sell you a car, but I have seen very few sales people in my life that take care of their customers like Michael does. Wilde is very lucky to have him and the customer goodwill he creates for the company cannot be assigned a price tag. If you need a car, new or used, I give Michael my highest recommendation. He will treat you like family and simply will not let you be less than completely satisfied. More

Report | Print

Excellence I found Wilde Honda on the internet and connected with Michael Malmsberg via email. Michael answered all my questions completely and professionally. I found Wilde Honda on the internet and connected with Michael Malmsberg via email. Michael answered all my questions completely and professionally. When I was ready to start my car selection process he set up an appointment giving me his full attention and a comprehensive feature review and test drive of my car if interest - the CR-V. I visited other dealers that day and was shown the Toyota RAV4and the Ford Escape. Those vehicles and the dealer presentations paled in comparison to the Honda CR-V and Michaels ability to clearly and fully explain the cars features. He knows his vehicles and he never pressured. After deciding on the CR-V, I visited other area Honda dealers. I got the best price and the best purchasing experience from Wilde Honda and Michael and Flynn. They are honest and straight forward and always made me feel comfortable. Thank you for all your help. I’m loving my new CR-V. More

Report | Print

outstanding. I just turned in my lease to wilde honda and was unsure of my options if any. Michael Malmsbury helped me find a new car that was a demo and very few I just turned in my lease to wilde honda and was unsure of my options if any. Michael Malmsbury helped me find a new car that was a demo and very few miles, he help me all the way through the process of financing and took the time to explain everything about the car until I was satisfied and comfortable. I would not go to any other dealer they are the greatest to work with and they make it all understandable and simple. Michael is very patient I have alot of questions. I want to thank everyone there who worked so hard to help me. Nancy Focose More

Report | Print

Fantastic customer service We just purchased a new Civic for my wife from Wilde Honda and the experience could not have been better. We really appreciate the time Michael Malmsb We just purchased a new Civic for my wife from Wilde Honda and the experience could not have been better. We really appreciate the time Michael Malmsbury took to explain our options with our given needs. He spent a lot of time setting the car up for her and ensuring she was comfortable with all of the features. Greg Bowers and his finance team worked very hard to find the best deal for us. I would not hesitate to recommend Michael, Greg and Wilde Honda to friends or family. More

Report | Print

Outstanding follow-up and customer centric service Michael was very professional and prompt with taking care of my issues. Michael was not my original sales person from over 10 months ago, but he assis Michael was very professional and prompt with taking care of my issues. Michael was not my original sales person from over 10 months ago, but he assisted me with getting the info I needed. Michael was very patience and followed through with his promise! Great communication and honest person. Thank you More

Report | Print

Mike- Wonderful service and genuine salesperson Michael was more than accommodating to me since I had to drive from a distance to get my truck. He kept in constant contact sending me texts and pictu Michael was more than accommodating to me since I had to drive from a distance to get my truck. He kept in constant contact sending me texts and pictures and really anything I asked for the 2 weeks prior to me having the time to drive down and see the truck. He also held the truck for me once I was headed down so no one could buy it before I had the chance to look at it. Once I got there he was great on the test drive and answered anything I needed to know. He was throrough and thorough can be and did all of this without being pushy or annoying like some sales people can get. He was more than a pleasure to work with and I would highly recommend him in the future for anyone looking for a vehicle. I know I will refer him to anyone I know and I will also call him first in my next vehicle search. Thanks Mike! More

Report | Print

Pleasant experience. Micheal was very knowledgeable and paid attention to what I was comfortable as opposed to just making a sale. I had never been to a car dealership bef Micheal was very knowledgeable and paid attention to what I was comfortable as opposed to just making a sale. I had never been to a car dealership before but fortunately a good friend of mine told me not to worry because he knew just the person to go to when I told him where I was interested in. Michael and Steve made the process uncomplicated and stress-free. I can not recommend this dealership and Micheal enough! More

Report | Print

Michael Malmsbury We were very impressed with Michael's knowledge and his complete and thorough explanation of all the features of a CRV EX-L. He made sure we understo We were very impressed with Michael's knowledge and his complete and thorough explanation of all the features of a CRV EX-L. He made sure we understood how you can use cruise control with the collision mitigation braking system in both highway and city driving, a feature we did not even know existed. We highly recommend him to anyone. More

Report | Print