Michael Manna | Page 10

I can’t believe perfect got better! I’m as giddy as a schoolboy in love with Haldeman! Seriously, after I leased my second car from Steve Leonardo and Jessie Forshay, I actually found my I’m as giddy as a schoolboy in love with Haldeman! Seriously, after I leased my second car from Steve Leonardo and Jessie Forshay, I actually found myself thinking: maybe I should lease a third one just to help them make higher sales. I know, that sounds stupid but I really felt that way because they were that good to me. Then of course I got hold of myself and realized I can’t afford a third new car. What did they do that was so great? Well, let me tell you: first, they did everything right and I’m hard to please. Most especially, they gave me the personal touch. I was so worried about my return vehicle because it had some deep stains from my 7-year-old’s spills. Steve Leonardo sent me to a few experts who rolled out the red carpet to help me, at Steve’s request, and they got the stains out. I had been told by other professionals that it could not be cleaned. Next, I changed my order 4-times and Jessie and Steve treated me like family and kept changing the car I had agreed to order to another one that I wanted instead. They remained patient with me the whole time and kept telling me they just wanted me to drive off with the right car, no matter how many times I changed my mind. I wanted some options that only came on a more expensive model and Steve and Jessie pointed out that I really didn’t need those options and saved me a bundle of money by recommending I buy the less equipped model - what honest people, you don’t see that anywhere nowadays. It was a heartwarming experience. And again for this car, John Wagstaff lent me his expertise to reassure me I was buying the right car even though he wasn’t my sales guy. And Ryshawn Cooper - he’s the man when it comes to explaining how to operate the vehicle- does that guy sleep or does he just study drivers’ manuals day and night? Even the finance guy, Danny, was top notch- explaining everything as we went along. Also, Michael Manna, another manager, came out to congratulate me on my new car and to tell me I had really done well on this lease. That was after I had already leased the car so I knew it was genuine and not just a sales pitch. He too reassured me that Steve was going to help me get the return vehicle processed the most effective way possible. Finally, I have to admit that I priced around just to be sure I was getting a good deal and Steve’s price was the lowest by far. Wow! They are the best in every way. If you want a Subaru, go to Haldeman, they can’t be beat. Forever a Haldeman Guy, Glenn Galati More

by Mr G NYC Verified Customer Verified Customer

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Excellent service and staff Excellent service on my Subaru Outback for its 6 month 6000 mile first service plus auto butler. If I had one complaint it would be I was missing a bu Excellent service on my Subaru Outback for its 6 month 6000 mile first service plus auto butler. If I had one complaint it would be I was missing a bumper magnet after service, but can't be sure it was lost at your dealer ship. More

by PMERROW Verified Customer Verified Customer

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Family feeling I and my wife have been loyal customers for 20 years. Your service department has always been excellent, we trust the people that we have met at Halde I and my wife have been loyal customers for 20 years. Your service department has always been excellent, we trust the people that we have met at Haldeman they make us feel like family More

by JNEMETH Verified Customer Verified Customer

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Amazing service Justin, Danny and Mike are awesome. I was recently in a car accident that totaled my car. These three helped me through the whole process and set me u Justin, Danny and Mike are awesome. I was recently in a car accident that totaled my car. These three helped me through the whole process and set me up with a beautiful brand new car. I would definitely recommend to anyone. Thank you so much for everything!! More

by Lindsnyder Verified Customer Verified Customer

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Great Experience The guys at Haldeman were great. They helped my wife and I understand the differences between the two models we were considering and were patient and The guys at Haldeman were great. They helped my wife and I understand the differences between the two models we were considering and were patient and (more importantly) not pushy as we took the time to make our decision. Between pulling the one and only in-stock model out of the showroom so we could have the opportunity to drive it, and walking us through each and every feature of our new car, the Haldeman staff definitely went above and beyond. More

by MConigs Verified Customer Verified Customer

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These guys are the truth !!!! I drove all the way from Delaware to purchase a used GMC Yukon . The guys at this dealership took their time to get the deal done. They overcame a few I drove all the way from Delaware to purchase a used GMC Yukon . The guys at this dealership took their time to get the deal done. They overcame a few obstacles and I drove back to Delaware in my Yukon.,.. Jesse is my guy!!!! More

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oil change after buying used car in sept 2018 Parking was close and the staff at Subaru service was friendly and helpful, great service area to sit and wait, fast and efficient and on my way. Parking was close and the staff at Subaru service was friendly and helpful, great service area to sit and wait, fast and efficient and on my way. More

by Nicoleloya Verified Customer Verified Customer

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Great experience! Antony and Mike worked with me and got me the car I needed at an excellent price, while fielding all of my questions! Highly recommend! Antony and Mike worked with me and got me the car I needed at an excellent price, while fielding all of my questions! Highly recommend! More

by calellaj Verified Customer Verified Customer

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Replace tires Dan took the time to go over the tire choices with me. He helped me narrow it down to 2 choices General & Perelli. I choose the Perelli because I want Dan took the time to go over the tire choices with me. He helped me narrow it down to 2 choices General & Perelli. I choose the Perelli because I wanted tires I haven’t used in the past. I wish more advisors were like Dan. More

by Woolston5 Verified Customer Verified Customer

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BLOWN AWAY!!! Let me start by saying that as a sales manager for a high-ticket item industry, I was BLOWN AWAY by the professionalism and customer care here at Hald Let me start by saying that as a sales manager for a high-ticket item industry, I was BLOWN AWAY by the professionalism and customer care here at Haldemann Subaru. Not only did Mike Manna (manager) and salesman Kevin approach my boyfriend and I to establish a line of contact, but they made the entire buying process painless and easy. My boyfriend and I live an hour away, and after a dreadful experience at a dealer down the road, we decided to just take a look at the inventory here at Haldemann Subaru. They were closed, but we were looking outside at their used cars . My boyfriend had just totaled his truck so we were stressed beyond belief and losing hope . Mike and Kevin approached us and asked us some questions, gave us a card and eventually led us inside to show us a few cars in their computer system. Exceptional salesmanship and so friendly. After my experience here , I discussed their techniques with my OWN STAFF to show how far the extra mile really does go. Kevin and Mike were able to set us up with a car that admittedly, was a little out of our budget . We were so impressed and trusted them so thoroughly, we pulled the trigger and came back the next day to pick up our 2017 Crosstrek. Thank you Mike and Kevin for your hard work and dedication to our purchase. No matter how far I live, I will be going the extra miles to choose Haldemann Subaru next time because you went the extra mile for us. More

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