Michael Matson
Michael Matson at Koons Ford of Annapolis
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Michael Matson

Fixed Operations Director

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

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4.5
140 Reviews
4.5

140 Reviews

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140 Reviews of Michael Matson

April 19, 2025

Dealership Rating
Employee Rating

all service experiences are always very plesant and faily priced. and on time and well informed More

by PETE36
Service Price Transparency
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Recommend Dealer
Yes

April 15, 2025

Dealership Rating
Employee Rating

My warranty ran out and my rep was able to get me a discount on what I had done. Plus he is always very polite More

by SLLEIGHTON0
Recommend Dealer
Yes

Other Employees Tagged: Mike

April 06, 2025

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Employee Rating

The service department goes above and beyond to meet my expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my qu More

by Michelle
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2025

Dealership Rating
Employee Rating

We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp
Service Price Transparency
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Recommend Dealer
No

March 29, 2025

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Koons provides excellent pickup and return service. The service representatives are polite and professional. My car always returns in tip top shape. I highly recommend Koons Ford and Lincoln as my fav More

by LSEBORG
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby , Paula

March 26, 2025

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I already replied when they serviced my Corsair on February 21st. They did an excellent job and everything worked out smoothly. More

by MARGOSILVEIRA97
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Recommend Dealer
Yes

March 22, 2025

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Quick and friendly service very happy. Mine was a recall and they acted like I was a paying customer great attitudes all around More

by JGIUFFRE1
Service Price Transparency
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Recommend Dealer
Yes

March 19, 2025

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Very professional staff. The Koons Team always goes out their way to make sure you are satisfied. More

by Arussoibew747
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

March 15, 2025

Dealership Rating
Employee Rating

The wait time has become longer and longer for scheduled maintenance, this time and the last time they have increased More

by benmartucci
Service Price Transparency
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Recommend Dealer
Yes

March 01, 2025

Dealership Rating
Employee Rating

Excellent work. Job finished when promised. Will go back for more work when necessary. Done on time More

by ODENTONCARS
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby

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