Michael Matson
Michael Matson at Koons Ford of Annapolis

Michael Matson

Fixed Operations Director

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

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4.5
156 Reviews
4.5

156 Reviews

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156 Reviews of Michael Matson

August 13, 2025

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Employee Rating

Very quick service and very friendly even offered a car wash but would require more wait time. More

by dwest49221
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Recommend Dealer
Yes

August 08, 2025

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It should not take 3 to 4 hours for an oil change. Need to be more efficient More

by CUZBRILES
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Recommend Dealer
No

Other Employees Tagged: Mike Treas

August 06, 2025

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Great service from the mobile unit. He finished up the recall work in short time after arriving. More

by Ccavey
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Recommend Dealer
Yes

July 28, 2025

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always good service with this dealership no need to continue this survey [service is very good More

by LORETTA.FULLER
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

July 26, 2025

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New tires , afterwards truck vibrated at over 65 mph From out of state. Had tires rebalanced at local dealer and every tire was out of spec. More

by JOHN.OHARA861
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Recommend Dealer
No

July 18, 2025

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Someone is always willing to assist. Service center is lacking in several ways. My tailgate would not open. I was asked to bring my truck back and was told that the cameras were updated More

by PMLANDSCAPING12
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Recommend Dealer
Yes

July 05, 2025

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Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle. More

by Linda Gail
Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas , Paula

July 03, 2025

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Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule. More

by JKINNE0
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

June 28, 2025

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Employee Rating

Nav towed to dealer on Wednesday. No clear communication on 1) the problem or 2) timeline More

by SHAWN96
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Recommend Dealer
No

June 25, 2025

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I've been coming to Mike Treas for years and he never fails to provide excellent service! More

by TRAYHART
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Recommend Dealer
Yes

Other Employees Tagged: Earl Mosby, Mike Treas

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