Michael McClennon | Page 45

Service - 1st Visit - Exceptional Bought a 2019 Outback that came with the two year service coverage. First time visit ever and set a 7:30am appointment to get it out of the way and j Bought a 2019 Outback that came with the two year service coverage. First time visit ever and set a 7:30am appointment to get it out of the way and just in case it took longer as I had no idea what to expect. They advised 45 minutes upon arrival, for a 6,000 mile service (oil change, tire rotation, visual inspection, and, a car wash), came out at 8:15am, showed me the inspection form and went over it, they reminded me it's got synthetic oil in it and to stick with that should I go elsewhere, and I was on my way. It can't get any easier than that. More

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Service personnel were attentive and responsive to my concerns & questions & provided me with the info I needed going forward. The service oil change & check personnel were attentive and responsive to my concerns & questions & provided me with the info I needed going forward. The service oil change & checkup was completed in time advised & I appreciated the explanations of cars current condition. I was on my again and happy with the service call More

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1st of 2yr free service Dan, Gabe, and Mike M did a wonderful job with my Subaru! Very pleasant experience. Comfortable waiting area and excellent service! Impressed with the Dan, Gabe, and Mike M did a wonderful job with my Subaru! Very pleasant experience. Comfortable waiting area and excellent service! Impressed with the car wash, better than I expected. Happy to be a part of the Subaru family! Looking forward to the next service visit! More

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Oil change. Much better than last time I was there. This time they told me about an hour to an hour and 15 min. It was done in about 50 min. Very happy. Much better than last time I was there. This time they told me about an hour to an hour and 15 min. It was done in about 50 min. Very happy. More

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Tire gauge suprise My tire light came on in my Subaru Outback. I was fortunate to be near the Subaru of Jax. I pulled in and ask them to check my tires. Not only did My tire light came on in my Subaru Outback. I was fortunate to be near the Subaru of Jax. I pulled in and ask them to check my tires. Not only did I have a nail in one tire but a second tire as well. They patched my tire and got me on my way in 1 1/2 hours. Super nice since it was an unexpected visit. I so appreciate Mike, Gabe and Danny who helped me out. More

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Superb customer service!!! Gabe treated me with the utmost respect and courtesy. He was very informative and answered all questions. I'm definitely recommending others to come h Gabe treated me with the utmost respect and courtesy. He was very informative and answered all questions. I'm definitely recommending others to come here for sales and service. More

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One-year scheduled maintenance Yesterday my wife took her 2018 Subaru of 1 year/7,316 miles in for scheduled maintenance. The Express Service was great and they started on it right Yesterday my wife took her 2018 Subaru of 1 year/7,316 miles in for scheduled maintenance. The Express Service was great and they started on it right away... in and out in about half an hour... with a quick vacuuming and wash, as well! We want to thank Mike, Gabe, and Dan for their excellent and courteous service... as always at Subaru of Jacksonville. We love the Forester! More

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Stellar Service Department This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and e This service department is the best I have ever been to. Lindsay, Mike, and Christian went out of their way to take care of our problem quickly and efficiently with smiles and true concern. We appreciate you! You treated us like family. More

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Outstanding Service Department & Staff Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had bee Mike Needham, Mgr of Service Dept., & Mike McClennon, Technician, both handled my 1000 mile check-up for my 2019 Outback on August 22, 2019. I had been in prevously & needed to return & Mike the Mgr. listened to my concerns and was so helpful in explaining procedures. Everything checked out perfectly on my car and I was so pleased with the care given. Both Mikes made me feel part of the Subaru family and eliminated any concerns I had. I know that my car and I are in good hands at Subaru of Jacksonville. More

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