Michael McCormack | Page 3

Great car buying experience...so we thought Rob went above and beyond to get us the best deal he could on a used car for our daughter. The thermostat went out a couple days after buying and Ron Rob went above and beyond to get us the best deal he could on a used car for our daughter. The thermostat went out a couple days after buying and Ron made sure it was taken care of even though we bought “as is”. EDIT- car continued to overheat, was taken to their service department 4 times in first 30 days. Was told to take to Corwin Dodge so the “experts” could diagnose. Was finally told it needed engine replaced due to warped heads. Napleton did put an engine in it that had 38,000 more miles than the one in it saying was all they could find (not true, Corwin found one with 20,000 more than original).. Was told we could not return car because it had been more than 90 days, even thought it was in the shop for more than 60 of the first 90 days. Either the engine had to be replaced due to incompetence of their service department not properly diagnosing/fixing problem or they sold a car with bad engine, I feel service department didn’t properly fix, considering other issues we had with them putting in the engine and leaving tools in the engine, not putting shield on correctly, and damaging other parts that Corwin Dodge fixed on Napleton’s dime. I would NOT recommend them and DEFINITELY do not use their service department unless you want ripped off and more damage done to your car! More

by MAMMAWOLF32 Verified Customer Verified Customer

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excellent Mike McCormack and Michael Kanowsky are awesome. They were very helpful, got my car in prompty and arranged a loaner. The car got fixed under warranty Mike McCormack and Michael Kanowsky are awesome. They were very helpful, got my car in prompty and arranged a loaner. The car got fixed under warranty. More

by drrajeshnair Verified Customer Verified Customer

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It was good Got in a timely matter, although I was not expecting it to be as pricey, they put in oil ( just went in for oil change/ tire rotation) that I did not Got in a timely matter, although I was not expecting it to be as pricey, they put in oil ( just went in for oil change/ tire rotation) that I did not agree to, and it was way more expensive. I like the online scheduling , and I like how easy it is to go through the process of it. The service staff was very nice. More

by Mellan31 Verified Customer Verified Customer

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Porsche purchase Always knowledgeable and prompt reply to questions. Have bought six Porsche models from them, mostly special order. Always feel special at dealershi Always knowledgeable and prompt reply to questions. Have bought six Porsche models from them, mostly special order. Always feel special at dealership. Service department excellent also. More

by s.lair Verified Customer Verified Customer

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Porsche 60k mile Service Michael McCormack was so helpfull and professional in making sure I understood all that the 60,000 mile service entailed. Quality of service was exce Michael McCormack was so helpfull and professional in making sure I understood all that the 60,000 mile service entailed. Quality of service was excellent. More

by mwiener0 Verified Customer Verified Customer

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Oil Change Friendly staff and took care of all my needs! They kept me informed and provided a loaner car so that I didn’t have to wait. Friendly staff and took care of all my needs! They kept me informed and provided a loaner car so that I didn’t have to wait. More

by JA Verified Customer Verified Customer

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Professional Professional, knowledgeable, clean, top Porsche products, friendly sales and service staff, all the associates make the customer feel special, looki Professional, knowledgeable, clean, top Porsche products, friendly sales and service staff, all the associates make the customer feel special, looking forward to the new location, More

by wpgaut Verified Customer Verified Customer

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Always excellent service We always recommend this dealership as very good people to deal with when we are here or when traveling out of state. We always recommend this dealership as very good people to deal with when we are here or when traveling out of state. More

by edwardswally Verified Customer Verified Customer

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Service The service team always takes care of my need in a timely manner. I get all of my service work done here now. Thank you. The service team always takes care of my need in a timely manner. I get all of my service work done here now. Thank you. More

by tjthegreates Verified Customer Verified Customer

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Yearly Porsche service Very happy with dealership. Everyone was friendly, courteous, and a pleasure to work with. My car was serviced quickly and was clean when I got it. Ev Very happy with dealership. Everyone was friendly, courteous, and a pleasure to work with. My car was serviced quickly and was clean when I got it. Everything was explained to me. More

by dldaily Verified Customer Verified Customer

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