Michael McCormack | Page 4

Great Service! Brought my car in for its 10K service. It had a recall but the part wasn't in stock. They had a clean, new loaner vehicle available for me. 2 days Brought my car in for its 10K service. It had a recall but the part wasn't in stock. They had a clean, new loaner vehicle available for me. 2 days later, car was completed. Absolutely no hassle. More

by GRAYPLASTICSURGERY Verified Customer Verified Customer

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Fantastic Service Department I wish I would have bought my car at Napleton, their service department is second to none, and beats out my previous experiences by a long shot. I wish I would have bought my car at Napleton, their service department is second to none, and beats out my previous experiences by a long shot. More

by joegreggg Verified Customer Verified Customer

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best service ever I take my 2016 Outlander sport there to be serviced. They have very friendly service personnel. I always feel very welcomed and as though I am an impo I take my 2016 Outlander sport there to be serviced. They have very friendly service personnel. I always feel very welcomed and as though I am an important client. They inform me if things need to be done while I am there so I don't have to return another time. I appreciate this because I do not live in Springfield and it is often not easy to get in to Springfield just anytime. When I call for an appointment it is easy and quick to get in. I don't have to wait weeks for an appointment. They also have good hours for working persons. I will continue to go to Napleton Volkswagen Springfield. More

by Outlandersport Verified Customer Verified Customer

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Great service! Scheduling of work was quick and easy both by phone and through the internet web site. Personnel were very friendly and helpful. We now take all 3 of Scheduling of work was quick and easy both by phone and through the internet web site. Personnel were very friendly and helpful. We now take all 3 of our vehicles here for service and repair. More

by atsdsnyder Verified Customer Verified Customer

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GETTING BETTER ALL THE TIME! I've bought 5 cars at this dealership since 2010, 3 since 2016. Since Napleton bought it, the service department has gotten better and better, especia I've bought 5 cars at this dealership since 2010, 3 since 2016. Since Napleton bought it, the service department has gotten better and better, especially since Derek Owens took over as service manager. I have no qualms about recommending these guys to look after you Volkswagen vehicle! More

by Carl041 Verified Customer Verified Customer

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Service and repair Michael and his crew did an excellent job on my 911 porsche. It was done within 6 hrs! Washed and ready to go!!! It actually runs better now! Michael and his crew did an excellent job on my 911 porsche. It was done within 6 hrs! Washed and ready to go!!! It actually runs better now! More

by RPOWERS1 Verified Customer Verified Customer

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Mike, service manager, and staff were great to work with. Su Service manager and staff super friendly. Explained what they would do in servicing car. First class guys. Thank you for the wash. It looked immaculat Service manager and staff super friendly. Explained what they would do in servicing car. First class guys. Thank you for the wash. It looked immaculate. More

by LOUPUG78 Verified Customer Verified Customer

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Porsche Springfield They are a good dealership that is friendly, efficient and easy to do business with. I would highly recommend the dealership. And I highly recommend P They are a good dealership that is friendly, efficient and easy to do business with. I would highly recommend the dealership. And I highly recommend Porsche brand. More

by KIRK.THOMPSON Verified Customer Verified Customer

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vehicle repair Mike kept me updated on status of my repair, always been very good on educating me on issues and options. I have very high level of trust in the serv Mike kept me updated on status of my repair, always been very good on educating me on issues and options. I have very high level of trust in the service team. More

by jvanpelt0 Verified Customer Verified Customer

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Great Service our car on a Saturday afternoon with no appointment. Great work and got us going that day while we were from out-of-state traveling. Service our car on a Saturday afternoon with no appointment. Great work and got us going that day while we were from out-of-state traveling. More

by NANCYPIETRA Verified Customer Verified Customer

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