Michael Medlin
Michael Medlin at Mungenast Lexus of St. Louis
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Michael Medlin | Page 2

Sales

Mungenast Lexus of St. Louis

13700 Manchester Road
Manchester, MO 63011

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4.8
43 Reviews

I have always enjoyed helping customers with their buying decisions....I know it's an important process. Seeing a happy customer always makes my day! I was raised in Webster Groves MO, then moved to SO CALI in 1983 and stayed for 22 years, then moved back to my roots in St Louis. I have been in the car business since 1995 and started my career in Southern California. My wife was one of my first customers many years ago and we now have 6 children and 9 grandchildren. I am very easy going and enjoy music and play a few instruments including guitar and piano. I believe in no pressure sales when it comes to doing my job.

Dealership Experience

10 yrs, 1 mo

Industry Experience

29 yrs, 5 mos

4.8

43 Reviews

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43 Reviews of Michael Medlin

August 05, 2023

Dealership Rating
Employee Rating

Very pleasant to deal with. I did not feel pressure. However I though the dealership undervalued my trade in car. Mike was a pleasure to work with and would recommend him to More

by rbishop01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint, Sherry Overhoff

Aug 07, 2023

Mungenast Lexus of St. Louis responded

We're glad to know you had a pleasant experience with Mike at Mungenast Lexus of St. Louis! We always aim for fair trade-in values and appreciate your feedback on this matter. Thanks for recommending us, we hope to see you again soon!

June 22, 2023

Dealership Rating
Employee Rating

Very professional, knowledgeable, friendly! Keep doing great job, which is very much appreciated. Thank you, guys More

by yxshifrin
Sales Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Mungenast Lexus of St. Louis responded

Thank you so much for sharing your 5-star review of Mungenast Lexus of St. Louis! Have a great day!

March 13, 2023

Dealership Rating
Employee Rating

Mungenast Lexus dealership was wonderful! Mike Medlin, our salesman, as well as all of the employees we dealt with, were A friendly, very informative, respectful. Mike, Skylar Rhoads, Susa More

by ellieb19
Recommend Dealer
Yes

Other Employees Tagged: Susan Brockmeier, Bric Flint , Skylar Rhoads

Mar 14, 2023

Mungenast Lexus of St. Louis responded

Ellie, thank you for the review! We are thrilled to hear that Mike, Skylar, Susan, Brick, and the Mungenast Lexus of St. Louis team delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

February 08, 2023

Dealership Rating
Employee Rating

This was one of the best car buying experiences my wife and I have had. The Mungenast team created a welcoming and non pressured environment, which gave us comfort when trying and talking about other optio More

by R Burch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Skyler Rhodes - Technology Dept - 5 Stars

Feb 08, 2023

Mungenast Lexus of St. Louis responded

Your five-star review of Mungenast Lexus of St. Louis made our day! Our goal is to ensure our customers enjoy their buying experience from start to finish, so it's lovely to see that reflected in your time with Mike. Thank you for sharing!

September 07, 2022

Dealership Rating
Employee Rating

Just traded in a Jeep for a Lexus RX on Saturday. What a nice experience. Was easy to test drive and get appraisal on current car. Everyone was helpful, friendly and knowledgeable. My only negativ More

by warren8d2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Brockmeier, Bric Flint , Sherry Overhoff

Sep 07, 2022

Mungenast Lexus of St. Louis responded

Warren, thank you for the great review! We are so glad to hear that you and your wife had a successful purchase experience working with the Mungenast Lexus of St. Louis team. We will be sure to pass on the kind feedback to them. We appreciate your patience during your visit and are wishing you many safe and happy miles in your new vehicle!

August 12, 2022

Dealership Rating
Employee Rating

Very professional dealer and Mike went the extra mile to get us into a vehicle we needed. More

by amiqueazh
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint

Aug 15, 2022

Mungenast Lexus of St. Louis responded

We're so glad Mike delivered outstanding service that got you the right vehicle! From everyone at Mungenast Lexus of St. Louis, enjoy your new ride!

May 21, 2022

Dealership Rating
Employee Rating

High quality selection of vehicles, low pressure sales, excellent service and follow up. This is second vehicle I bought from Mungenast Lexus and the experience was stress free. More

by gregmacioro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert miller

May 23, 2022

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back!

May 02, 2022

Dealership Rating
Employee Rating

Mike was very helpful and informative for our Lexus purchase. Ask for him if you are in the market for a auto. More

by C4stel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bric Flint, Sherry Overhoff

May 03, 2022

Mungenast Lexus of St. Louis responded

Congratulations on your new vehicle! We appreciate your business and we will pass along your feedback to Mike. Thank you for choosing Mungenast Lexus of St. Louis!

March 22, 2022

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Employee Rating

Before I purchased my 2015 Lexus ES350 I asked about the hood because it looked like paint issues in the picture to me and sales person told me nothing alarming that i know of. Every day it gets worse and n More

by Jessib_4599
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 12, 2022

Mungenast Lexus of St. Louis responded

I'm very sorry that you have had a frustrating experience. We take customer satisfaction seriously and I apologize that you've had trouble resolving your concerns. For clarification, we offered to trade you out of the vehicle you purchased a year ago. Unfortunately, we are unable to come to a deal that works for both parties with the vehicles we currently have available. Due to damage your vehicle has incurred since purchase, we are also unable to provide a paint job that looks high-quality. Would you please contact me directly? I would like to speak with you about this further. Thank you, John Uglow - Sales Manager - johnuglow@mungenast.com

February 28, 2022

Dealership Rating
Employee Rating

I recently purchased a 2019 Lexus ES350 from this dealership. Everyone I dealt with was professional and courteous. Special shout outs to Mike Medlin, my sales associate and Rob Miller in Finance for More

by gery.gorla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Miller

Feb 28, 2022

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Mike and Rob. We will be sure to pass on the kind feedback to them. Drive safely in your new 2019 Lexus ES 350, and we hope to see you back at Mungenast Lexus Of St. Louis!

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